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Family Suite, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Suite, 1 Queen Bed, Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double or Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Hanoi La Castela Hotel features tour/ticket assistance, multilingual staff, and concierge services. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Hanoi hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Hanoi La Castela Hotel has designated areas for smoking.

  • Safe-deposit box at front desk
  • Luggage storage
  • Wheelchair accessible – no
  • Elevator
  • Breakfast available (surcharge)
  • Concierge services
  • Designated smoking areas
  • 24-hour front desk
  • Laundry facilities
  • Porter/bellhop
  • Tours/ticket assistance
  • Total number of rooms - 16
  • Dry cleaning/laundry service
  • Free WiFi
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Room Amenities

Hanoi La Castela Hotel offers 16 accommodations with fireplaces and minibars. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Free newspaper
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Fireplace
  • Desk
  • In-room climate control (air conditioning)
  • Room service
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • LED TV
  • Electric kettle
  • Towels provided
  • Bed sheets not available

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Room service is available.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for full breakfast: approximately VND 70000 per person
  • Airport shuttle fee: VND 448000 per vehicle (one-way)
  • Rollaway bed fee: VND 350000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

Cashless transactions are not available

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Contactless food service / room service is not available

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

No cribs (infant beds) available

Property is not currently implementing any enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 350000.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

Hotel Names

  • Hanoi Castela Hotel
  • Castela Hotel
  • Hanoi Castela
  • Hanoi La Castela Hotel Hotel
  • Hanoi La Castela Hotel Hanoi
  • Hanoi La Castela Hotel Hotel Hanoi

Hotel Reviews

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