Hanoi La Castela Hotel features tour/ticket assistance, multilingual staff, and concierge services. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Hanoi hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.
Hanoi La Castela Hotel has designated areas for smoking.
Hanoi La Castela Hotel offers 16 accommodations with fireplaces and minibars. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service is available.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.
Cashless transactions are not available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
No cribs (infant beds) available
Property is not currently implementing any enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
No pets and no service animals are allowed at this property.