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GRAND HOTEL du LAC Hanoi

5.0 star property

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Photo gallery for GRAND HOTEL du LAC Hanoi

Front of property
Outdoor pool
Free daily continental breakfast
Lobby sitting area
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
$161
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window | 1 bedroom, premium bedding, down comforters, memory foam beds

Colonial Deluxe Double Internal Window

9.6 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

8.8 out of 10
Excellent
(6 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Double Street View

1 bedroom, premium bedding, down comforters, memory foam beds

Colonial Premium Double Street View

7.8 out of 10
Good
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down comforters, memory foam beds

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down comforters, memory foam beds

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 753 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

1 bedroom, premium bedding, down comforters, memory foam beds

Colonial Deluxe Twin Internal Window

7.6 out of 10
Good
(4 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

9.2 out of 10
Wonderful
(5 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

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About this property

GRAND HOTEL du LAC Hanoi

5-star hotel in Old Quarter
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness center, and a steam room.
GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
In addition to a full-service spa, GRAND HOTEL du LAC Hanoi features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, 2 meeting rooms, and coworking spaces. This luxury hotel also offers a fitness center, a rooftop terrace, and a vending machine. Onsite parking is available (surcharge).

GRAND HOTEL du LAC Hanoi is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (VND 250,000 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 900000.0 per day

Property payment types

Important information

Optional extras

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 900000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 0109920439

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

Reviews

GRAND HOTEL du LAC Hanoi Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 510 out of 590 reviews
Rating 8 - Good. 61 out of 590 reviews
Rating 6 - Okay. 15 out of 590 reviews
Rating 4 - Poor. 2 out of 590 reviews
Rating 2 - Terrible. 2 out of 590 reviews

Reviews

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Dharam P

Stayed 3 nights in Jul 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hôtel, staff, breakfast. Location perfect.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel de première classe dans le quartier central

Très bel hôtel dans le meilleur quartier pour visiter Hanoi. Vous verrez tout le décor rafiné de cet hôtel dans les photos de hôtels.com. Situé dans le quartier central et très sécure de Hanoi il y est agréable de visiter à pied. De plus, il est vraiment un hôtel 5 étoiles, le personnel est toujours là pour vous aider. Exemple, il vous offre une boisson de bienvenue en arrivant et une personne prend le temps de tout vous expliquer. Un jour de pluie, il nous même offert un parapluie et un thé chaud en revenant. Service d’aide de première classe, et merci aussi à Thomas de toujours s’assurer de notre confort et de nous aider dans notre séjour.
Stayed 2 nights in Jul 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Samson

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Young Hwa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at Grand Hotel du Lac Hanoi, and it was such a memorable experience from start to finish. The front desk team and manager were incredibly professional, warm, and welcoming during our stay. One of the highlights of our stay was the fantastic service from the breakfast team who were so attentive and made sure we were taken care of. Dinner at Ding Doong was equally impressive. Both the food and service exceeded our expectations, creating a relaxed and enjoyable dining experience. The location of the hotel is ideal as it is right in the heart of Hanoi, yet in a calmer pocket where it’s much easier to cross the roads (a huge plus if you’ve been to Hanoi before!). It’s close to everything, but you still get a sense of calm and comfort when you return at the end of the day. As we checked out, we were surprised with a thoughtful parting gift, which left such a positive final impression. It’s the kind of personal touch that really makes a difference.
Stayed 4 nights in Jul 2025

10/10 Excellent

Soham

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay at this hotel, all staff were so helpful & friendly especially Bertha. The managers were fabulous and told us to call if there were any issues communicating with our drivers. It’s conveniently located next to the markets & restaurants.
Stayed 3 nights in Jul 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, very attentive staff, highly recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel very friendly employees. Benny manage, in the restaurant is fantastic made me feel like I was at my home!!! Food is wonderful dinners are fantastic!
Stayed 7 nights in Jul 2025

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
To start I want to commend the staff at the Grand Hotel du Lac. This was probably the most welcoming experience I’ve ever had at a regular hotel. Bertha handled my check-in and was incredibly helpful throughout my five-day stay. She went above and beyond, offering evening ginger tea and even helping me organize flowers I needed for a business matter. She was always available and eager to help. Breakfast each morning was another highlight. The buffet was fresh and beautifully presented, with real espresso coffee (no push-button machines). The staff were once again exceptional. Emily, who had just started, brought such joy and kindness to the morning that it was truly the best way to start the day. And then there’s Thomas, who greeted us personally in the lobby every time we came or went, always checking in to see if we needed anything. The rooms have a certain old-world charm that fits the character of the hotel, though some elements may feel a bit dated to those used to modern interiors. My colleague stayed in a room without a window, which can work perfectly well for travelers who value quiet and rest over natural light. However, if having a view or daylight is important to you, I would definitely recommend upgrading to one of the rooms with a window to enhance your overall experience. The pool terrace is a lovely spot to unwind, though it is on the smaller side. It’s also worth noting that there are some stairs involved in getting to it. Overall a great experience!
Stayed 4 nights in Jun 2025

10/10 Excellent

WEN-I, Pingchen city

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and good service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and its staff go out of their way to make your stay exceptional in this very beautiful city. Within no time you are greeted by your name. Breakfast was my favorite part of I had to pick shortly followed by the location and ease to get everywhere. Example of client service We had a booking at the opera where the tickets were supposed to be silvered at the lobby, unfortunately this didn’t work out as planned, the reception took it upon them and contacted the opera and managed that we got our tickets on time.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian, Meath

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you want a 5 star hotel experience stay here. From the moment we arrived our every need was looked after. Paula wasn’t feeling too well one morning and Benny in the dining room went out of his way getting herbal drinks for her and even sending some to our room that night. Thomas and Jeremy and the staff at the front desk made sure we knew where we were going and on our return would have drinks ready for us , much appreciated in the heat. A big thank you to all the staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tsung Yu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancee and I stayed here during our week long trip to Hanoi. Besides the great location in old quarters, the good food and service, the staff is truly amazing. They especially went above and beyond on our last day when my fiancee got food poisoning the day of our flight. They extended our check out late into the evening so she could get as much rest as possible before the flight. They prepared hot tea and even got the kitchen to cook up some plain congee during off hours once she started recovering a bit. All of this was a no additional cost to us. Just on the great hospitality alone I would highly recommend Grand Hotel du Lac to anyone planning on visiting Hanoi.
Stayed 7 nights in Jun 2025

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good hotel, and close to city attractions. … very recommendable … !!!
Stayed 1 night in Jun 2025

10/10 Excellent

Hamish

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Top Stay in Hanoi – Camellia and the Team Were Brilliant We had an absolutely cracking stay in Hanoi, and a huge part of that was thanks to the amazing service from Camellia and the team at the hotel. From the get-go, everything ran like clockwork – smooth check-in, friendly faces, and nothing was ever too much trouble. The breakfasts were unreal – heaps of options, super fresh, and plenty to keep you going whether you were off exploring or heading to the golf course. A great mix of local dishes and the usual Western comforts, all done really well. What really stood out for us was how well the golf and transfers were organised. Camellia looked after the whole lot – tee times, transport, the works – and made it all feel completely effortless. She was always one step ahead and genuinely cared about making sure we had a great time. Can’t thank her enough. All up, this place has the lot – comfort, convenience, and a real personal touch. If you’re heading to Hanoi and want a hassle-free, top-quality stay (especially if golf’s on the agenda), this is the spot. We’ll definitely be back – and we’ll be asking for Camellia again!
Stayed 3 nights in Jul 2025

10/10 Excellent

LIEU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all its a very good hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undoubtedly some of the best customer service I have experienced in 30 years of travelling. Staff extremely welcoming and attentive to every detail. Hotel itself ideally located close to the old quarter, making it easy to access many of Hanoi’s attractions. Would thoroughly recommend.
Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel in the heart of Hanoi. Lots of character in the building, decor and rooms. Modernised and clean. Walking distance to multiple major tourist locations. Staff and service are an absolute highlight. So welcoming, helpful and generous. Would definitely recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! We loved it!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located in the heart of old Hanoi.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 6 nights in Jun 2025

10/10 Excellent

Magued

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent boutique hotel. The staff is extremely friendly and supportive. The hotel manager Jack is a very nice and professional person. The location is super.
Stayed 1 night in Jun 2025