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GRAND HOTEL du LAC Hanoi

5.0 star property

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Photo gallery for GRAND HOTEL du LAC Hanoi

Front of property
Lobby
Outdoor pool
Free daily continental breakfast
Lobby sitting area

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

Map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪10 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down comforters, memory foam beds

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

9.4 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Colonial Premium Double Street View

1 bedroom, premium bedding, down comforters, memory foam beds

Colonial Premium Double Street View

7.8 out of 10
Good
(6 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

1 bedroom, premium bedding, down comforters, memory foam beds

Colonial Deluxe Twin Internal Window

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window | 1 bedroom, premium bedding, down comforters, memory foam beds

Colonial Deluxe Double Internal Window

9.8 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

1 bedroom, premium bedding, down comforters, memory foam beds

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

10.0 out of 10
Exceptional
(4 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

GRAND HOTEL du LAC Hanoi

5-star hotel in Old Quarter
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness center, and a steam room.
GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
In addition to a full-service spa, GRAND HOTEL du LAC Hanoi features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a business center, 2 meeting rooms, and coworking spaces. This luxury hotel also offers a fitness center, a rooftop terrace, and a vending machine. Onsite parking is available (surcharge).

GRAND HOTEL du LAC Hanoi is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (VND 250,000 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Coworking space

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 750000.0 per day

Property payment types

Important information

Optional extras

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 750000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 0109920439

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

GRAND HOTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 431 out of 500 reviews
Rating 8 - Good. 53 out of 500 reviews
Rating 6 - Okay. 14 out of 500 reviews
Rating 4 - Poor. 1 out of 500 reviews
Rating 2 - Terrible. 1 out of 500 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT service - friendly staff, great location. Everyone was so helpful.
Stayed 2 nights in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very nice location and friendly staff. Room was a little small but the hotel is well kept and clean.
Stayed 3 nights in Apr 2025

8/10 Good

Zeljan

Business traveler
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The staff is excellent, very attentive and helpful. The property is small, clean and quite good but lacks in small details as it is an old building in the old quarter and hard to make functional in a modern sense. I recommend it for friendly staff, cleanliness and location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were incredibly kind and provided wonderful service. The hotel room was as described, nice and clean. Breakfast was great, too. And the location is perfect, a short walk to the lake and to Old Quarter. We really enjoyed our stay. We came from the UK
Stayed 2 nights in Apr 2025

10/10 Excellent

David, Cheltenham

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this property were so helpful. They made my visit very enjoyable.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Located in “old town” a few doors down from the famous church. Close to food and shopping Close to other POI - Prison, Lake, church. Staff were amazing! Thomas the (Manager?) was very accommodating and helpful, made us feel like VIP. The room we booked was internal window, king size bed. Average size room for city hotel. I thought an internal window would mean looking out into an atrium type set up… it wasn’t. It was a skinny tall window that let you view a sky light. As we were hardly in our room we did not mind. But in the future, I’d post a bit more to have a view to the outside world. The bed was sooo comfy and the pillows were “dreamy”. The breakfast selection was good - on par with other hotels we stayed at. Swimming pool was smallish. Did have a gym but we did not use. Outside the hotel they have a convenient table and chairs where you can sit and have a drink and watch people go about their business. I would stay here again and would recommend to family and friends.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2025

10/10 Excellent

Tim

Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The included breakfast is five star. Beautiful atmosphere and great food
Stayed 1 night in Apr 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful boutique hotel in the heart of the old town. Phenomenal friendliness and service from the staff, good location and lovely breakfast and breakfast area. Thank you for having us!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Winnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members were super nice and accommodating. I felt at home! Thank you for making my stay in Hanoi so special ❤️
Stayed 1 night in Mar 2025

10/10 Excellent

Arnold Lalu, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff , very welcoming
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a sensational place The hotel and staff were amazing Close to everything

10/10 Excellent

Jathavan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent and very attentive to your every need
Stayed 4 nights in Mar 2025

10/10 Excellent

Zindziswe Aminata Monica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very nice and helpful staff, everything was always super clean. A small thing I liked that made a big difference for me was that any staff removed their shoes before entering a guest’s room. I found it to be so thoughtful and respectful. Beautiful decor in hotel too, it’s very classic 1930s style. I will be returning here the next time I come to Hà Nội.
Stayed 4 nights in Mar 2025

10/10 Excellent

cliona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Hanoi

We stayed in this hotel at the end of our honeymoon and we both agreed it was the best accommodation of our month long trip in Vietnam because the staff were so attentive, they really went over and beyond for all the guests and made us feel so comfortable and welcome. The breakfast was excellent and everything felt clean and luxurious. Highly recommend this hotel if you are staying in Hanoi as it is also in a perfect location and the rooftop pool and bar is a great escape if you just want a chilled day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand du Lac Hotel is definitely the best hotel in Hanoi. The staff at the property are so lovely; from the moment we stepped in to the hotel we were greeted kindly and warmly. All the staff new our names and made sure we had the best experiences possible. They were all so catering and magnificent. The free breakfast was also great, with the assortment of fruits, western and eastern dishes. Would come here again!
Stayed 10 nights in Mar 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location. Staff were extremely helpful on all matters - would recommend this hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

MiuLan

Liked: Cleanliness, staff & service, property conditions & facilities
First of all, excellent service. They thought of everything before you even asked - bought show ticket for me because they knew the line is long, reminded me to get ready for Ha Long Bay pickup, arranged transportation, offered shower before midnight flight, how to eat local food, currency exchange, etc. Tips and advice on everything. This made my short 3 day-2 night stay so easy and efficient. Staff always friendly and helpful. Restaurant is great too, food, decor and ambience. I ate breakfast and two dinners there.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the hotel. The staff made the stay. So accommodating, kind and helpful. Highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Quoc

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful and the staff was incredibly nice and accommodating. I highly recommend this hotel.
Stayed 1 night in Mar 2025