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De Syloia Hotel

4.0 star property

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Photo gallery for De Syloia Hotel

Enjoy a spread of fresh bread, pastries, and sandwiches, accompanied by a selection of condiments and spreads.
Enter a serene bedroom with a four-poster bed and a large mirror.
Welcome to the DeSylva Hotel's elegant reception area, featuring a large mirror, potted plants, and a display of bottles.
Traditional architecture meets lush surroundings at this charming entrance.
Relax in a serene space with a four-poster bed and adjacent bathroom featuring a large mirror and modern sink.

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Gym
  • Spa
  • Room service

Explore the area

Map
17A Tran Hung Dao Street, Hoan Kiem District, Hanoi, 10000
  • Hanoi Opera House
    ‪7 min walk‬
  • Hoan Kiem Lake
    ‪12 min walk‬
  • Hanoi Old Town Night Market
    ‪2 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Deluxe Suite

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View

Deluxe City View | 1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Deluxe City View

9.6 out of 10
Exceptional
(5 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Balcony Room

Deluxe Balcony Room | City view

Deluxe Balcony Room

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds

Executive Suite

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for De Syloia Suite

De Syloia Suite | Street view

De Syloia Suite

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

De Syloia Hotel

4-star hotel in Hoan Kiem
A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
De Syloia Hotel offers 33 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 42-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in November 2023.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
De Syloia Hotel features a full-service spa and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 82 square feet (8 square meters) include conference space. This Colonial hotel also offers spa services, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours), an area shuttle, and a train station drop-off service. Limited onsite parking is available on a first-come, first-served basis (surcharge).

De Syloia Hotel is a smoke-free property.

A complimentary manager's reception is offered each day.
CayCau - This restaurant specializes in Vietnamese cuisine.
Late night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 1,000,000 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Self parking on site (VND 1,000,000 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 250,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • CayCau

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 82 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual fire alarm

More

  • 1 building
  • 9 floors
  • Built in 2012
  • Colonial architecture
  • Reception hall
  • Renovated guestrooms - November 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 700000.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 250000 for children
  • Airport shuttle fee: VND 540000 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: VND 1000000 per day
  • Nearby parking fee: VND 1000000 per night (656 ft away)
  • Rollaway bed fee: VND 700000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

De Syloia
De Syloia Hanoi
De Syloia Hotel
De Syloia Hotel Hanoi
Syloia
Hotel De Syloia
Syloia Hotel Hanoi
Syloia Hotel
Syloia Hanoi
Hotel De Syloia
De Syloia Hotel Hotel
De Syloia Hotel Hanoi
De Syloia Hotel Hotel Hanoi

De Syloia Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 108 reviews
Rating 8 - Good. 33 out of 108 reviews
Rating 6 - Okay. 2 out of 108 reviews
Rating 4 - Poor. 2 out of 108 reviews
Rating 2 - Terrible. 1 out of 108 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn, Delta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was tucked away in a perfect location in Hanoi Old Quarter. After a 20 hr flight from Canada we arrived to a spacious, quiet suite with a very comfortable bed and ‘the best’ pillows! We found most, if not all, sights we wanted to see were in walking distance or a trip on the Hop On/Off bus took us there. As the street traffic (for walking in the evening) can be a bit overwhelming (but safe) we dined exclusively at the restaurant that adjoined the hotel. The buffet breakfast was also served here. All food offerings were very good and table service was top-notch. We highly recommend staying at DeSyloia when you visit Hanoi
Stayed 3 nights in Mar 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made stay outstanding
Stayed 5 nights in Mar 2025

10/10 Excellent

donovan

Liked: Cleanliness, staff & service
good place

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely hotel with nice rooms and a dedicated staff. I can’t think of a thing that we didn’t like about the hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Kei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel! The room was clean and well-appointed, the service was top-notch and the breakfast simply amazing! The hotel is located in a nice and quiet neighborhood, yet it is within walking distance from Hoan Kiem lake and some really nice restaurants. Will stay here again if we come to Hanoi!
Stayed 2 nights in Jul 2024

8/10 Good

Masahiro

Stayed 1 night in May 2024

10/10 Excellent

vy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

vy

Stayed 1 night in May 2024

10/10 Excellent

Alexandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Love the unique rooms and the customer service is high quality
Stayed 7 nights in Mar 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful stay!

Stayed 4 nights in Mar 2024

8/10 Good

Imogen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great, restaurant was fantastic
Stayed 2 nights in Nov 2023

10/10 Excellent

to-lan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like
Stayed 1 night in Jul 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

Really lovely small hotel. The room is small but well laid out and tastefully decorated. Fantastic location. Breakfast is also very good.
Stayed 2 nights in Dec 2022

10/10 Excellent

marcus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first visit since the renovation which is a significant and elegant facelift for the rooms. Convenient for old town and business area cornerstone building. Great staff.

10/10 Excellent

Ivan fourre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
allocated room was probably the worst at the hotel despite having stayed at the hotel 20+ times.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Value for money, good restaurants around

It was good, near to business area, plenty of good food options around.
Stayed 4 nights in Aug 2018

8/10 Good

Trevor, Singapore

Feedback On Hotel

Their customer service is excellent! Front desk and housekeeping. However, the aircon compressor kick-in too early in the morning (4am). It is very loud and it disrupted my sleep. Also, most of the gym equipments have broken down - bike seat cannot be adjusted, threadmill options cannot be selected and it stopped working after every 30 seconds. Besides, the gym is located just below the roof, hot like oven in the afternoon. Safety wise, there is no clear indication of fire escape route along the corridors or lift lobby. Obstacles like mattresses, etc are placed along the staircases between 4-8 floors, making walking difficult and it is definitely a fire safety violation.
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay, with helpful and attentive staff. Good food.
Stayed 2 nights in May 2018

8/10 Good

Andrea, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great short stay

This hotel provided us with a nice room that was comfortable, quiet and had everything we needed. The bed was comfy. The breakfast was nice, good variety to choose from.
Stayed 1 night in Apr 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small hotel in French Quarter

Large comfortable rooms, friendly staff. Some rooms still smoking so make sure you specify preference.
Stayed 3 nights in Apr 2018

10/10 Excellent

Maksym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would stay there again

Overall I has a great stay in the De Syloia Hotel. Spacious and clean room and welcome drink is a nice touch. Room service is good, but it can be improved. Breakfast is very good, but taste varies from one day to another. Definitely would stay there again.