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5-star Hanoi hotel in Mỹ Đình

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
24-hour business center
Laundry facilities

Location

This family-friendly Hanoi hotel is located near the airport, within 2 mi (3 km) of My Dinh National Stadium and The Garden Shopping Center. Vietnam National Convention Center and Bao Son Paradise Park are also within 6 mi (10 km).

Hotel Features

2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.

Room Amenities

All 393 individually decorated rooms provide free WiFi, free wired Internet, and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, refrigerators, and LCD TVs.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20.79 for adults and USD 10.4 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 46.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Debit cards not accepted

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 46.2 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

We should mention

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel Names

  • Crowne Plaza Hanoi West
  • Crowne Plaza Hotel Hanoi West
  • Crowne Plaza West Hanoi
  • Crowne Plaza West Hanoi Hotel Hanoi
  • Crowne Plaza West Hanoi Hotel
  • Crowne Plaza West Hanoi Hotel
  • Crowne Plaza West Hanoi Hanoi
  • Crowne Plaza West Hanoi Hotel Hanoi

Hotel Amenities

Property Features

In addition to a full-service spa, Crowne Plaza West Hanoi features a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 5-star property. This luxury hotel also offers spa services, a library, and a terrace. Complimentary self parking is available on site.

Crowne Plaza West Hanoi has designated areas for smoking.

  • Express check-in
  • Library
  • Elevator
  • 24-hour front desk
  • Poolside bar
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Outdoor pool
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Snack bar/deli
  • Conference center
  • Gift shops or newsstand
  • Designated smoking areas
  • Shopping on site
  • Total number of rooms - 393
  • Number of floors - 25
  • Number of buildings/towers - 1
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Number of bars/lounges - 2
  • Full-service spa
  • Spa treatment room(s)
  • Grocery/convenience store
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 2010
  • Coffee shop or café 1
  • Free WiFi
  • Sauna
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • 24-hour business center
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • 24-hour fitness facilities
  • Carport
  • Wedding services
  • Garden
  • Multilingual staff
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Crowne Plaza West Hanoi offers 393 air-conditioned accommodations with iPod docking stations and slippers. These individually decorated accommodations include desks. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs with deep soaking bathtubs. This Hanoi hotel provides complimentary wired and wireless Internet access. A nightly turndown service is provided.

  • Air conditioning
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Individually decorated
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Free cribs/infant beds
  • Cable TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Free wired Internet
  • In-room childcare (surcharge)
  • Desk
  • Deep soaking bathtub
  • Laptop-friendly workspace
  • In-room climate control (air conditioning)
  • Slippers
  • Pay movies
  • iPod docking station
  • Bathtub only

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Lackah - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Little Korea - This restaurant overlooks the garden and specializes in Korean cuisine. Open daily.

Barista - Onsite lobby lounge. Open daily.

Pool Bar - This bar is located by the pool. Open daily.

Barista Outdoor - Onsite café. Open daily.

24-hour room service is available.

Spa Services

The Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Casino nearby
  • Health or beauty spa nearby

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