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Get an overview of this hotel
5-star Hanoi aparthotel, connected to a shopping center in Mỹ Đình

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business center
Laundry facilities

Location

Located in Mỹ Đình, this luxury aparthotel is 0.8 mi (1.3 km) from My Dinh National Stadium and within 3 mi (5 km) of The Garden Shopping Center and Vietnam National Convention Center. Bao Son Paradise Park and Ho Chi Minh Mausoleum are also within 6 mi (10 km).

Property Features

2 restaurants, a full-service spa, and an outdoor pool are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a coffee shop/café.

Apartment Amenities

Each apartment boasts a deep soaking tub and offers WiFi and a kitchen. Conveniences include a washer/dryer and a living room, and guests will appreciate thoughtful touches like a pillow menu and bathrobes.

Languages Spoken

  • English

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Crowne Plaza West Hanoi Residences

36 Le Duc Tho Street, My Dinh 2 Ward, Hanoi, 10000

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 485000 for adults and VND 240000 for children (approximately)
  • Fee for in-room wireless Internet: VND 0.01 per day (rates may vary)
  • Fee for in-room wired Internet: VND 0.01 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: VND 1031415.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Only service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

No cribs (infant beds) available

24-hour check-in

Number of children who can stay free - 5

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1031415.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

Hotel Names

  • Crowne Plaza Hanoi West
  • Crowne Plaza Residences
  • Crowne Plaza Residences Aparthotel Hanoi West
  • Crowne Plaza West Hanoi Residences
  • Crowne Plaza West Hanoi Residences Aparthotel
  • Crowne Plaza Residences Aparthotel
  • Crowne Plaza West Hanoi Residences Hanoi
  • Crowne Plaza West Hanoi Residences Aparthotel
  • Crowne Plaza West Hanoi Residences Aparthotel Hanoi

Hotel Amenities

Property Features

In addition to a full-service spa, Crowne Plaza West Hanoi Residences features an outdoor pool and a sauna. Dining is available at one of the aparthotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center. Event facilities measuring 9688 square feet (900 square meters) include conference space. This luxury aparthotel also offers a 24-hour fitness center, spa services, and a library. Onsite self parking is complimentary.

Crowne Plaza West Hanoi Residences has designated areas for smoking.

  • Express check-in
  • Library
  • Picnic area
  • Elevator
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Outdoor pool
  • Computer station
  • Conference space size (meters) - 900
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Shopping on site
  • Total number of rooms - 131
  • Number of floors - 19
  • Number of buildings/towers - 1
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Number of bars/lounges - 2
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Grocery/convenience store
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 2011
  • Coffee shop or café 1
  • Free WiFi
  • Pool sun loungers
  • Steam room
  • Sauna
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Spa services on site
  • Number of restaurants - 2
  • Breakfast available (surcharge)
  • Conference space size (feet) - 9688
  • Ballroom
  • Laundry facilities
  • 24-hour fitness facilities
  • Carport
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Separate living room1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Room Amenities

Crowne Plaza West Hanoi Residences offers 131 air-conditioned accommodations with iPod docking stations and washers/dryers. Accommodations offer separate living rooms. A pillow menu is available. LCD televisions come with premium satellite channels and DVD players. Accommodations at this 5-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include minibars and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Soundproofed rooms
  • Phone
  • Turndown service
  • Free bottled water
  • Microwave
  • Dishwasher
  • Free local calls
  • Cookware, dishware, and utensils
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Separate living room 1
  • Iron/ironing board
  • Free long-distance calls
  • Number of bathrooms - 1
  • Free international calls
  • Washer/dryer
  • Separate bedroom
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • DVD player
  • Desk
  • Deep soaking bathtub
  • Laptop-friendly workspace
  • In-room climate control (air conditioning)
  • Kitchen
  • Free weekday newspaper
  • Slippers
  • Heating
  • Separate sitting area
  • In-room safe (surcharge)
  • iPod docking station
  • Separate bathtub and shower

Parking

Free self parking

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Lackah - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Barista - Onsite lobby lounge. Happy hour is offered. Open daily.

Little Korea - Overlooking the pool and garden, this restaurant specializes in Korean cuisine and serves breakfast, lunch, and dinner. Open daily.

Pool Bar - This bar is located by the pool. Open daily.

Barista Outdoor - This café overlooks the garden. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

The onsite spa has 12 treatment rooms and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Casino nearby

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