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Hortensia Flower Hotel & Spa

3.0 star property

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Photo gallery for Hortensia Flower Hotel & Spa

Deluxe Twin Room, Non Smoking | Minibar, in-room safe, individually decorated, individually furnished
Front of property
Breakfast area
Reception
Deluxe Triple Room, 1 Bedroom | Minibar, in-room safe, individually decorated, individually furnished

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
46 Luong Van Can, Hoan Kiem, Hanoi, 100000
  • Hanoi Old Town Night Market
    ‪1 min walk‬
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Triple Room, 1 Bedroom

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Triple Room, 1 Bedroom

  • 284.7 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Executive Double Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | View from room

Deluxe Twin Room, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking, City View

Deluxe Double Room, Non Smoking, City View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room, Non Smoking, City View

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Hanoi La Palm Boutique Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (27)
$26 nightly
The price was $74
The price is $26 total
includes taxes & fees
Hanoi La Palm Boutique Hotel

About this property

Hortensia Flower Hotel & Spa

3-star hotel in Old Quarter
A coffee shop/cafe, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, limo/town car service, and a computer station are onsite.
Hortensia Flower Hotel & Spa offers 12 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 20-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours), a cruise ship terminal shuttle, and a train station drop-off service. This Art Deco hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Guests can use the health club at a partner property. A total renovation of this property was completed in October 2019.

Hortensia Flower Hotel & Spa is a smoke-free property.

Onsite venue - This coffee shop specializes in local and international cuisine and serves breakfast only.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Sign language-capable staff
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Art Deco architecture
  • Built in 2016
  • Renovated entire property - October 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 460000 per vehicle (one-way)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Aquamarine Hotel Hanoi
Aquamarine Boutique Hotel Hanoi
Aquamarine Boutique Hotel Hotel Hanoi
Aquamarine Boutique Hotel Hotel
Aquamarine Boutique Hotel
Hortensia Flower & Spa Hanoi
Hortensia Flower Hotel & Spa Hotel
Hortensia Flower Hotel & Spa Hanoi
Hortensia Flower Hotel & Spa Hotel Hanoi

Hortensia Flower Hotel & Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

5.2/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night, was in the perfect area of town. Greeted at door with smiles.
Stayed 1 night in Mar 2025

4/10 Poor

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very disappointing

Perfect position near to night market and Lake but the downside was the noise of traffic which only abated for a couple of hours in the night. The hotel desperately needed some tlc and a deep clean. There was an intermittent bad smell in our rooms and fir me the bed was way too hard. Breakfast on 2 of the 3 mornings was not replenished so very little choice. The star were great, friendly and helpful
Stayed 3 nights in Nov 2019

4/10 Poor

sungho

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치가 좋아요.

꼭 하나 장점을 찾으라면 위치!!! 다른 모든 시설은 꽝!! 불쾌한 냄새는 덤이다...
Stayed 1 night in Apr 2025

2/10 Terrible

Suzanne

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not clean at all. A lot of mold, the room smells mold. There is no window. Very humid in the room. The shower was very nasty. No toilet paper. Towels very dirty. No food included even tho they mentioned included in our stay. Place looks horrible. No massage. No washing machine. Locker doesn't work. Please avoid at all cost!
Stayed 4 nights in Mar 2025

8/10 Good

Moustapha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Stein

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

You will get what you've paid

ほとんどホテルにはいないだろうと思い予約したホテルですが予想以上のがっかりでした。 掃除が行き届いていない。髪の長い子供と一緒に宿泊しましたが、前日のものなのか、そこら中に散らばっていました。 フローリングと呼ぶには古臭い木の板だったので、年をとった清掃者には見にくかったのかもしれませんね・・自分たちのものとはいえ 嫌な気分でした。次の日にフロントに「しっかり掃除をしてくれ」と注意しましたが、部屋に帰ってきても結果は同じ。 諦めました。タオルも白がくすんでいて汚かったです。1日目は変えてもらえてないのじゃないかな、と感じたほどでした。 ベットサイドのスタンド電気もコンセントが壊れているものをそのまま設置されていました。みて明らかに壊れているので、どうせなら 片付けておいてほしかったです。そこら中にありも歩いていますし、次に宿泊することはないでしょう・・ クーラーはうまく機能せず。朝食は時間になっても準備されず、品数も少ないものでした。 唯一の救いはスタッフが概ねフレンドリーだったこと。 You will get what you've paid　ですね。
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

概ね気持ちよく滞在できました。

いわゆる安宿に属する古いホテルですが、今建設中のフォーシーズンホテルにも近く場所は悪くないです。通りに面した明るい(たぶん通りの音が入ってくる)部屋と開かない小さな型ガラス窓の暗い部屋からチョイスです。微妙に上下階とつながっていて見えませんが話し声とタバコの臭いが入ってきます。水道栓の周囲には黒カビが生えています。広さは20m2位。でも受付の女性2名を含めスタッフは明るく親切で嫌な思いをしたことはありません。この価格としては良い宿だと思います。
Stayed 4 nights in Dec 2019

8/10 Good

meeyoun

Liked: Staff & service
Stayed 4 nights in Nov 2019

10/10 Excellent

Ya

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフがとても親切で、気持ちよく滞在できました。
Stayed 2 nights in Sep 2019