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Get an overview of this hotel
4.5-star Hangzhou hotel in Gongshu

Popular property highlights

Free valet parking
Free WiFi
Restaurant
24-hour business center
Laundry facilities

Location

Located in Gongshu, this luxury hotel is 0.9 mi (1.5 km) from Wulinmen Wharf and 1.8 mi (2.9 km) from West Lake. Westlake Culture Plaza and Zhejiang Museum of Natural History are also within 1 mi (2 km). West Lake Cultural Square Station is 19 minutes by foot and Wulin Square Station is 21 minutes.

Hotel Features

Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free valet parking, and a free theme park shuttle are also provided. Other amenities include a coffee shop/café, a 24-hour business center, and coffee/tea in a common area.

Room Amenities

All 122 individually decorated rooms provide free WiFi, free wired Internet, and memory foam beds. Guests can enjoy private spa tubs, and other standard amenities include free minibar items, iPod docks, and private yards.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CNY 124 per person (approximately)
  • Airport shuttle fee: CNY 330 per vehicle (one way)
  • Rollaway bed fee: CNY 268.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 5:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

One child stays free

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Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Parking height restrictions apply

Debit cards

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 268.0 per day.

Pet Policy

  • No pets or service animals allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Hotel Names

  • East Hotel Hangzhou
  • Hangzhou East Hotel
  • East Hangzhou
  • The East Hotel Hangzhou Hotel
  • The East Hotel Hangzhou Hangzhou
  • The East Hotel Hangzhou Hotel Hangzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Amenities

Property Features

The hotel offers a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and a meeting room.

Wired and wireless Internet access is complimentary. This Art Deco hotel also offers a fitness center, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.

The East Hotel Hangzhou has designated areas for smoking.

  • Barbecue grill(s)
  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Free theme park shuttle
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Free grocery shopping service
  • Porter/bellhop
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2013
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Free wired Internet
  • Swimming pool
  • Safe-deposit box at front desk
  • Free long-term parking
  • Terrace
  • Luggage storage
  • Free RV, bus, truck parking
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • 24-hour business center
  • Concierge services
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 122
  • One meeting room
  • Number of floors - 10
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Room Amenities

The East Hotel Hangzhou offers 122 air-conditioned accommodations with private spa tubs and iPod docking stations. Each accommodation is individually decorated. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and free minibar items. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Refrigerator
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Yard
  • Designer toiletries
  • Desk
  • Premium bedding
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Egyptian-cotton sheets
  • Individually decorated
  • Memory foam mattress
  • Pillow menu
  • LCD TV
  • iPod docking station
  • Private spa tub
  • Minibar (stocked, free items)
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Bed sheets not available

Parking

Free long-term parking , Free self parking , Free valet parking , Free RV, bus, truck parking

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

The East Hotel Hangzhou has a restaurant on site.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Reviews

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