Picked this hotel primarily for it's location and Hyatt brand. When we checked in the room was a little bit musty so we need change room. Some stains on the back of a chair not cleaned up. The interior of the room looked nicely maintained but outdated. Bed size as "Twin size" was really like "Twin size" in US, very small size.
Hotel locates right next to West Lake we walked to ferry terminal within 5 minutes. The night music show is just outside the hotel front. Staff were very nice and helpful, with some of them been very fluent on English, but just a few, not most them. We requested wheel chair and first aid supplies for unexpected injury. The hotel had them and very accommodating. We felt well served.
The hotel was preparing for G20 Summit so there were lot of construction noise and one Army with riot gear stand right in front of the lobby. Summing pool is in the big circle out front and it's the kids' favorite part of hotel.
Traveller from Boston, USA
Located in Hangzhou City Centre, this luxury hotel is within a 15-minute walk of Wushan Night Market and West Lake. Former …More
The hotel is modern and the staff is very helpful and speak great English which was one of the main reasons we choose this hotel. The room was simply fantastic. Our room as huge, quiet, bright, and had many electrical outlets to charge our phones, computers and cameras. The room had a very comfortable king size bed and great sheets and pillows. There was also a couple of sofas and they provided us with teas, tea cups and a kettle that was a great perk if we just wanted to stay in our room and relax. Also, the hotel had several English speaking channels, another great perk when we did not feel like leaving our room. The bathroom had a huge stand up shower, a beautiful bathtub, a new toilet and the tiles were new and clean. The room was aesthetically pleasing and very comfortable.
Located in West Lake, this spa hotel is 0.5 mi (0.8 km) from Baopu Taoist Temple and 2.3 mi (3.7 km) from West Lake. Yellow …More
I frequent this hotel so I might be a little biased, but that in itself says a lot. Only drawback is that with increased traffic in Yiwu, the future market is about 40 mins. Away by hotel's free shuttle.
Traveller from New York
Located in Yiwu, this hotel is within 1 mi (2 km) of Meihu Exhibition Centre and International Trade City. Xiuhu Park and …More
Having in stayed in quite a few 4 & 5 star hotels over the last few years in China this one is definitely a 4 star. Facilities are good although they are starting to date and upgrading to some furniture and decoration is starting to be required. Breakfast dining facilities were excellent and rooms were overall very pleasant. Unfortunately though having stayed here for 3 days every single evening was spoilt with the sound of heavy bass from a disco until 2.30am. I never found out its exact floor but trying to sleep prior to this time was impossible. Window insulation was also poor with the constant sound of cars horns all through the night. Don't let this put you off as it has a good central location and easy access to commodity markets.
Traveller from sheffield uk
Located in Yiwu, this hotel is 0.5 mi (0.7 km) from Xiuhu Park and 2.6 mi (4.2 km) from Meihu Exhibition Centre …More