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Aparthotel

Shama Heda Serviced Apartments

4.0 star property

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Photo gallery for Shama Heda Serviced Apartments

Property entrance
Premium bedding, down comforters, in-room safe, individually decorated
Fridge, microwave, stovetop, coffee/tea maker
Restaurant
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Gym
  • 24/7 front desk
  • Housekeeping
$74
includes taxes & fees
Oct 24 - Oct 25

Explore the area

View in a map
No. 600 Jinshan Avenue, 20th Floor, Building 5, IBC, Hangzhou, Zhejiang, 310018
  • Wulin Square
    ‪17 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪18 min drive‬
  • West Lake
    ‪20 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪19 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (62 Sq Meters)

Premium bedding, down comforters, in-room safe, individually decorated

Apartment, 1 Bedroom (62 Sq Meters)

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (2 Twin Bed, 62 Sqm)

Premium bedding, down comforters, in-room safe, individually decorated

Apartment, 1 Bedroom (2 Twin Bed, 62 Sqm)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms (2 King Bed, 123 Sq Meters)

Apartment, 2 Bedrooms (2 King Bed, 123 Sq Meters) | Premium bedding, down comforters, in-room safe, individually decorated

Apartment, 2 Bedrooms (2 King Bed, 123 Sq Meters)

  • 1324 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Delight Two-Bedroom Comfort Suite (Large Living Room + SIEMENS Washer-Dryer + Kitchen)

Premium bedding, down comforters, in-room safe, individually decorated

Delight Two-Bedroom Comfort Suite (Large Living Room + SIEMENS Washer-Dryer + Kitchen)

  • Sleeps 4

View all photos for Delight Double Bed Room (SIEMENS Washer-Dryer + Panasonic Toilet Bidet + Open Kitchen)

Premium bedding, down comforters, in-room safe, individually decorated

Delight Double Bed Room (SIEMENS Washer-Dryer + Panasonic Toilet Bidet + Open Kitchen)

  • Sleeps 2

View all photos for Two Bedroom King+Twin

Premium bedding, down comforters, in-room safe, individually decorated

Two Bedroom King+Twin

  • Sleeps 4

View all photos for One Bedroom Twin

Premium bedding, down comforters, in-room safe, individually decorated

One Bedroom Twin

  • Sleeps 2

View all photos for Guestroom - 1-Room (Double bed) South

Premium bedding, down comforters, in-room safe, individually decorated

Guestroom - 1-Room (Double bed) South

  • Sleeps 2

View all photos for Comfort One-Bedroom Suite

Premium bedding, down comforters, in-room safe, individually decorated

Comfort One-Bedroom Suite

  • Sleeps 2

View all photos for Guestroom - 1-Room (2 beds) South

Premium bedding, down comforters, in-room safe, individually decorated

Guestroom - 1-Room (2 beds) South

  • Sleeps 2

View all photos for Family Friendly Room

Premium bedding, down comforters, in-room safe, individually decorated

Family Friendly Room

  • Sleeps 2

View all photos for Executive Suite

Premium bedding, down comforters, in-room safe, individually decorated

Executive Suite

  • Sleeps 2

View all photos for Suite - 2-Bedroom South

Premium bedding, down comforters, in-room safe, individually decorated

Suite - 2-Bedroom South

  • Sleeps 4

View all photos for Suite - 3-Bedroom

Premium bedding, down comforters, in-room safe, individually decorated

Suite - 3-Bedroom

  • Sleeps 6

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Exterior

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About this property

Shama Heda Serviced Apartments

4-star Hangzhou aparthotel, connected to a shopping center in Jianggan
A fitness center, coffee/tea in a common area, and a business center are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides free WiFi and free wired Internet, an LCD TV with cable channels, and a kitchenette with a refrigerator, a stovetop, and a microwave. Conveniences include a washer/dryer and a sitting area, and guests will appreciate thoughtful touches like a pillow menu and slippers.
Shama Heda Serviced Apartments offers 102 air-conditioned accommodations with washers/dryers and computers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels and DVD players. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Hangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Wired and wireless Internet access is complimentary. A business center is on site at this 4-star property. This business-friendly aparthotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Shama Heda Serviced Apartments has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Room service is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Children's toys
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 98 to 98 for adults and CNY 49 to 98 for children
  • Coffee and tea in common areas
  • Room service

Bedrooms

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed: CNY 200 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Computer
  • DVD player
  • LCD TV with cable channels
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 102 units
  • 6 floors
  • Built in 2014
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 to 98 for adults, and CNY 49 to 98 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Rollaway bed fee: CNY 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Onyx Clean (Onyx Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shama Heda Serviced Apartments Apartment Hangzhou
Shama Heda Serviced Apartments Apartment
Shama Heda Serviced Apartments Apartment Hangzhou
Shama Heda Serviced Apartments Apartment
Shama Heda Serviced Apartments Hangzhou
Apartment Shama Heda Serviced Apartments Hangzhou
Hangzhou Shama Heda Serviced Apartments Apartment
Apartment Shama Heda Serviced Apartments
Shama Heda Serviced Apartments
Shama Heda Serviced Apartments Hangzhou
Shama Heda Serviced Apartments Aparthotel
Shama Heda Serviced Apartments Aparthotel Hangzhou

Reviews

Shama Heda Serviced Apartments Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities
Rating 10 - Excellent. 14 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

TifKoh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendliness of staff, including the housekeeping. I liked the space & the quietness. I liked its environment with convenient shops, rows of street shops opposite, Paradise Walk mall, subway station, healthy breakfast (home cooked), coffee clubs & lots of eateries plus a Jap Restaurant down at the ground floor. The unit we had wasn’t a fanciful one, it faced the office block, but the people who welcomed us, who cleaned it well as well as helping us resolve dryer issue were excellent. We slept with peace. We had good sleep! At breakfast, the lady staff will recommend Hangzhou food to us, also their freshly brewed but unsweetened soya bean milk & steamed Chinese yam. The kitchen made a bowl of wanton soup with smooth wanton skins for us...hot but wholesome to eat in that cold weather! Appreciate their warmth & kindness. Lots of genuine smiles, greetings & service. Very quick check-in & check-out. Will definitely revisit Shama if we are in Hangzhou.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this serviced apartment 6 stars if there is one. Staff of this hotel was super friendly and extremely helpful. One of manager on-duty led us to a nearby mall and subway station personally as we were not familiar with neighbourhood. Vincent, another manger, planed a great West Lake itinerary which saved us a lot of time and money. The room was roomy and clean. No complaint on breakfast and they have been improving their meal selections. The hotel is located in the newly developing area at the east side of Hangzhou. It is only takes minutes to Jingshahu station of Subway Line 1 by walk . However, it takes about 40 min to the West Lake by the subway though.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, room comfort

Need to do renovations, but perfect for family

Great location for family vacation. The carpet should be replaced by leminate or wood. Breakfast is good. People are nice. They were doing renovations when we were there. The room need some upgrade. Won’t cost to much to do it from the cost perspective. By increasing 50 RMB per night, it will recover all the building improvements cost and also improve the client experience. Definitely recommend to other travelers to Shanghai.
Stayed 3 nights in Mar 2019

8/10 Good

Siew Cheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip To Hangzhou

A good choice service apartment hotel near subway and a big shopping mall opposite with lots of restaurant and shops to wander around. Just beside Double Tree Hilton Hangzhou and the room is big and spacious. Housekeeping is good and the only downside is the daily breakfast almost the same dishes each day, not suitable for long stay guest - you will get tired of the breakfast. Overall a good maintained property - can recommend to others if you want to stay in Hangzhou.
Stayed 1 night in Mar 2018

10/10 Excellent

Eva, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good. The room is clean and staff is friendly. Perfect for business trip.
Stayed 4 nights in Dec 2017

8/10 Good

ANDREW

Liked: Cleanliness, property conditions & facilities, room comfort

Dec 17-Shama

They do not have enough food for breakfast to customer
Stayed 1 night in Dec 2017

6/10 Okay

ANDREW

Liked: Cleanliness, room comfort

Shama-Dec,2017

Poor Breakfast service. There is no food if you plan to eat later time They do not seem to prepare for enough food for customers
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I love this hotel. The rooms are big and very near a metro station. Check in and out was fast. Breakfast is ok but did not got the chance to eat a bacon since it was gone around 9pm. They have a gym. The hotel is near a mall and at the GF has lawson. Only thing i can say negatively here is that it is far from everything tourist place and the center of Hangzhou.
Stayed 1 night in Oct 2017

10/10 Excellent

Yi

Stayed 2 nights in Jun 2025

10/10 Excellent

Wen Che

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Yuju

Business traveler
Liked: Cleanliness, room comfort
地點位置佳
Stayed 4 nights in Jan 2024

10/10 Excellent

Yulin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格便宜，房間大又舒適
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
価格に見合う、良い施設とサービスが受けられました。
Stayed 1 night in Nov 2019

8/10 Good

chia nung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
整體而言是好的 ,不過還是請客服多多介紹.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

8/10 Good

쪼이, 대한민국 포항

Liked: Staff & service, property conditions & facilities, room comfort

쇼핑센터와 가까운 거리

요금에 비해 숙소가 좋았습니다. 상해공항에서 향저우로 이동을 하여서 인지 멀었지만 숙소를 찾기는 쉬웠고, 숙소근처에 간단하게 살수있는 편의점이 있어 좋았음
Stayed 2 nights in Sep 2018

10/10 Excellent

Chao Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好

安靜，乾淨，舒適，服務很好，性價比超高。
Stayed 1 night in Dec 2017

10/10 Excellent

Steven, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

一所值得你住的離西湖遠一點的酒店

莎瑪離西湖十二至十四站地鐵，但莎瑪離金沙湖站少於十分鐘，有百多所食長肆及超市的龍湖天街商場就在對面，酒店房間寬倘，乾淨，設備整全，員工有禮高效，提出枕頭不太習慣，十五分鐘後，已有人員推著一車各款枕頭任挑，客戶關係經理解傑(Michael)服務貼心細緻，很多時候，還是分外的。所給的意見十分有用，幫了很大很多忙，莎瑪雖離旅遊點偏遠，但她是我杭州首選，甚至是唯一之選。
Stayed 7 nights in Nov 2017

8/10 Good

David K.W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenience location, and hotel facility clean and tidy
Stayed 2 nights in Oct 2017