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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lake view
Front of property
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Fireplace
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
  • Pet friendly

Explore the area

Map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Tim Hortons Field
    ‪13 min drive‬
  • FirstOntario Centre
    ‪16 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(44 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(134 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(93 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.6 out of 10
Excellent
(46 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (775)
$165 nightly
The price is $165 total
includes taxes & fees
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About this property

Waterfront Hotel Downtown Burlington

Burlington hotel walkable to Lake Ontario
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Waterfront Hotel Downtown Burlington features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. This eco-certified hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Croatian, English, Hindi, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1234 out of 2293 reviews
Rating 8 - Good. 562 out of 2293 reviews
Rating 6 - Okay. 272 out of 2293 reviews
Rating 4 - Poor. 114 out of 2293 reviews
Rating 2 - Terrible. 111 out of 2293 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon checkin and after routine inspection we found chips underneath the ottoman, left over candy in the drawer and most importantly a bug under the bedsheets. Front desked got us a new room but the concern is how did this room get released to guests
Stayed 1 night in Apr 2025

10/10 Excellent

Antonina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Laura-Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Waterfront was a pleasant place to stay. Beautiful views, easy walking distance to local establishments!
Stayed 1 night in Mar 2025

10/10 Excellent

IRYNA

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! Clean spacious room. Thank you!
Stayed 3 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint is the TV quality and lack of channel options. It would be ideal if there was some streaming service that we could have utilized.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for such a comfortable stay!
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay the rest near there are amazing! Beautiful boardwalk great place to have a walk!
Stayed 2 nights in Mar 2025

2/10 Terrible

David

Cancelled stay, still got charged. Having to dispute with bank.
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caring staff with kindness and trustworthy
Stayed 1 night in Mar 2025

8/10 Good

Bryan

Stayed 1 night in Mar 2025

6/10 Okay

karmela

Traveled with family and small children
Liked: Cleanliness, staff & service
The pool was cold. The hotel description states the pool is heated. My child loves swimming and she couldn’t enjoy the pool, we only stayed a few minutes. All of the other people in the pool area were complaining about how cold it was as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary-Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disliked the lack of parking. Everything else was great
Stayed 1 night in Mar 2025

10/10 Excellent

mingyuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, nice bteakfast and fantastic dinner option
Stayed 2 nights in Mar 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service
Location of property is beautiful on the lakefront. Hotel itself is older but in OK shape. A good place to stay overall.
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Liked: Cleanliness
This property was just okay. The location is very nice.
Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loud music from adjacent restaurant? Ordered room service. Food was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Stayed 2 nights in Mar 2025

8/10 Good

Samantha

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unwilling to provide group rate
Stayed 2 nights in Mar 2025

8/10 Good

Quinn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The lake
Stayed 1 night in Mar 2025

6/10 Okay

Kristina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude hotel stuff made my stay extremely disappointing
Stayed 1 night in Mar 2025

4/10 Poor

Niki

Stayed 1 night in Mar 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Amenities
Hotel is gorgeous and clean. Wish there was more parking though.
Stayed 1 night in Mar 2025