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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Interior
Fireplace
Breakfast area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
$135
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(56 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(159 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(56 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(116 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 930 reviews
Hampton Inn & Suites by Hilton Burlington Toronto

About this property

Waterfront Hotel Downtown Burlington

Burlington hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Waterfront Hotel Downtown Burlington features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Reviews

Waterfront Hotel Downtown Burlington Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1337 out of 2451 reviews
Rating 8 - Good. 598 out of 2451 reviews
Rating 6 - Okay. 299 out of 2451 reviews
Rating 4 - Poor. 110 out of 2451 reviews
Rating 2 - Terrible. 107 out of 2451 reviews

Reviews

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
I discovered that the deadbolt on my door was broken on my first night. I called the front desk to ask for another room, and they said they’d send someone the following morning to fix it. Sadly, they were unable to move me since the hotel was fully booked and said there was nothing else they could do. I was gone for most of my second day for business and returned to my room at 9pm to find that the lock still wasn’t fixed. No apologies or explanation. I didn’t sleep well either night, and felt unsafe. I’m utterly disappointed and do not recommend the Waterfront Hotel to anyone wanting to stay in Burlington, Ontario.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kenneth, East York

Stayed 1 night in Aug 2025

4/10 Poor

Todd

Traveled with partner
Disliked: Amenities, property conditions & facilities
Internet unusable for a business person - too slow and could not even do a speed test - had to sink my iPhone for internet. TV reception very poor quality. Desk chair looked like it came from a farm auction. Staff very friendly but useless to help as they know nothing. I would not recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Samir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place n ambience Staff was cooperative n nice Breakfast place in lobby can be improved Food quality was great n overall the property was well maintained The tower walkway n beach view from room was great loved my stay 🌈😊
Stayed 2 nights in Aug 2025

10/10 Excellent

Gerardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tracy

Stayed 4 nights in Aug 2025

6/10 Okay

Farah

Liked: Staff & service
Disliked: Cleanliness
There was a bug in the washroom, and those come from mold. Hotel was amazing a few years back and declined with quality over time. Shower heads old and tv too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mariel, San Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 1 night in Sep 2025

10/10 Excellent

Stefan

Stayed 3 nights in Sep 2025

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The location is convenient to a lot and it on the lake
Stayed 3 nights in Aug 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Aug 2025

6/10 Okay

DAN-THANH

Traveled with family

Poor breakfast

Stayed 1 night in Aug 2025

6/10 Okay

Christine

Liked: Property conditions & facilities
Disliked: Staff & service
Seems to me the quality and service to care has dropped since I was last here, and the overall state of the rooms have lessened
Stayed 1 night in Sep 2025

2/10 Terrible

Akashdeep

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked 2 superior rooms but was given basic rooms with terrible condition and the staff was uncooperative too.
Stayed 1 night in Aug 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treea blocked my view of rhe lake, even tho it said waterfront view. Besides that it was okay overall. Shopping, entertainment and dinning is easy.
Looking at the hotel, from the boardwalk.
My view from my room! Considered Lakeview!
Overlooking Lake Ontario
Stayed 1 night in Aug 2025

2/10 Terrible

Larizah Kay

Stayed 1 night in Aug 2025

10/10 Excellent

Nina

Traveled with partner
Liked: Cleanliness, amenities
Great location and an even better Manager Lily :)
Stayed 4 nights in Jun 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Wanda, Tilbury

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy to get to it, convenient, pet friendly, we stayed on the lower level, we thought the room could use better lighting as it was rather dark even with the lights on but overall it is a good hotel
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Pool is not heated very cooled complained twice no response
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view, lakeside walking and restaurants.
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Stayed 1 night in Sep 2025

4/10 Poor

john

Disliked: Cleanliness, property conditions & facilities
carpet had lots of stains, tv didn’t work, room was moist
Stayed 2 nights in Aug 2025

8/10 Good

Unjoo

Stayed 5 nights in Aug 2025