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TownePlace Suites by Marriott Hamilton

3.5 star property

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Photo gallery for TownePlace Suites by Marriott Hamilton

Enjoy al fresco dining and relaxation in this outdoor space with a barbecue grill, dining table, and comfortable seating area.
Relax in a stylish room with a neatly made bed, dark wood headboard, and a bedside table with a gold-toned lamp.
Relax in a cozy seating area with a sectional sofa, armchair, and small table, separated by a decorative screen.
Walking along the shoreline, guests can enjoy the peaceful atmosphere and stunning views of the surrounding area.
Prepare meals in the fully equipped kitchen with an oven, microwave, and refrigerator.

Popular amenities

  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Kitchen

Explore the area

Map
1195 UPPER JAMES STREET, Hamilton, ON, L9C3B2
  • Mohawk College
    ‪3 min drive‬
  • FirstOntario Centre
    ‪7 min drive‬
  • McMaster University
    ‪8 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪11 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(51 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(34 reviews)
  • 401 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Enter through a covered walkway to the main doors of this multi-story hotel.

Holiday Inn Express Hamilton Upper James by IHG

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (221)
$144 nightly
The price is $144 total
includes taxes & fees
Holiday Inn Express Hamilton Upper James by IHG

About this property

TownePlace Suites by Marriott Hamilton

3.5-star Hamilton hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour business center, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
TownePlace Suites by Marriott Hamilton offers 125 accommodations with coffee/tea makers and irons/ironing boards. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

150-cm LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers an indoor pool, barbecue grills, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

TownePlace Suites by Marriott Hamilton is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 150-cm LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per night (maximum CAD 30 per stay), plus a one-time cleaning fee of CAD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 30 per stay) plus CAD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 12 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Hamilton
TownePlace Suites by Marriott Hamilton Hotel
TownePlace Suites by Marriott Hamilton Hamilton
TownePlace Suites by Marriott Hamilton Hotel Hamilton

TownePlace Suites by Marriott Hamilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 495 out of 658 reviews
Rating 8 - Good. 113 out of 658 reviews
Rating 6 - Okay. 27 out of 658 reviews
Rating 4 - Poor. 14 out of 658 reviews
Rating 2 - Terrible. 9 out of 658 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carol-Ann

Stayed 1 night in Apr 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet building. Exceptionally clean. Very Friendly Staff !!
Stayed 1 night in Apr 2025

10/10 Excellent

Jun hua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, a bit small but very clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Omolola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambience was everything! Their breakfast was fresh and presentation was perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Newman

Liked: Cleanliness, staff & service, property conditions & facilities
The service
Stayed 5 nights in Mar 2025

10/10 Excellent

jeannie

Traveled with family
Liked: Cleanliness, amenities
Wonderful very clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities
Short window for breakfast. It was i
Stayed 1 night in Mar 2025

10/10 Excellent

Sourasith

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for 5 nights with kids. For its price this is one of the best hotel we’ve ever stayed. Would definitely stay here again for our next visit !
Stayed 5 nights in Mar 2025

8/10 Good

kelly

N
Stayed 1 night in Mar 2025

10/10 Excellent

Aleshia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2025

6/10 Okay

Diana

Liked: Cleanliness, room comfort
Disliked: Staff & service
When I booked, I requested pet friendly room 104 or 106 south side of hotel. Around 1pm, I called the hotel to ask if our room would be ready by 3pm and was told yes. We arrived at shortly after 3pm and no room on south side yet cleaned, ready for us. We opted to take an available room facing the north side since. I guess I should have been more specific on the phone when I called 2 hours ahead.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff from check in to breakfast to check out. Exceeded our expectations!
Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many things and very clean and new property
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Emilio

Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property is always impeccably clean, the staff are extremely gracious, the beds are comfortable and the free breakfast is awesome!
Stayed 2 nights in Jan 2025

10/10 Excellent

paseon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and check in was quick and easy. Staff at check in made us feel welcome.
Stayed 1 night in Jan 2025

8/10 Good

Denise

Stayed 1 night in Jan 2025

8/10 Good

Julia

While we enjoyed the hotel and the staff was excellent, the breakfast was disappointing. The coffee was awful. No juices at the breakfast, machine out of order. Hopefully this could be improved.
Stayed 3 nights in Dec 2024

8/10 Good

Cosme

Liked: Cleanliness, staff & service, property conditions & facilities
Room is very sanitary
Stayed 3 nights in Jan 2025

10/10 Excellent

Squarge

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists are very professional
Stayed 2 nights in Dec 2024

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Add eatery
Stayed 1 night in Dec 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

yi

Stayed 1 night in Dec 2024