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Aparthotel

Quest On Ward

4.0 star property

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Studio | Egyptian cotton sheets, premium bedding, individually decorated, desk
Front of property - evening/night
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils
TV, pay movies
Reception

Reviews

9.2 out of 10
Wonderful

Apart-hotel

Sleeps 2388 sq ft

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Kitchen
  • Air conditioning
  • Housekeeping
$118
includes taxes & fees
Nov 28 - Nov 29

Explore the area

View in a map
42/47 Ward Street, Hamilton Central Business District, Hamilton, 3204
  • Place, Hamilton Central Business District
    ‪1 min walk‬
  • Place, Hamilton Centre Place
    ‪1 min walk‬
  • Place, SkyCity Hamilton
    ‪3 min walk‬
  • Airport, Hamilton (HLZ-Hamilton Intl.)
    ‪17 min drive‬

Room options

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About this property

Quest On Ward

4-star aparthotel in Hamilton Central
Self parking, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and multilingual staff assistance. Each apartment provides free WiFi and free wired Internet, a TV with cable channels, and a kitchen with a refrigerator and a microwave. Guests can appreciate conveniences like a washer/dryer and a sitting area, and other amenities include Egyptian cotton sheets and a coffee/tea maker.
Quest On Ward offers 29 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated accommodations have separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels and pay movies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Quest On Ward features multilingual staff, laundry facilities, and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. This Hamilton aparthotel also offers express check-in, express check-out, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the indoor pool at a partner property.

Quest On Ward is a smoke-free property.

Property amenities

Pool/Spa

  • Access to nearby indoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (NZD 24 per night)
  • Limited onsite parking
  • Onsite parking options include a carport

Family friendly

  • Crib: NZD 15 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Rollaway/extra bed: NZD 50 per day

Bathroom

  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • Pay movies
  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Limited-hour front desk
  • Multilingual staff
  • Phone

Location highlights

  • In a business district
  • In the city center

Things to do

  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 29 units
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 50 per day
Cribs (infant beds) are available for NZD 15.0 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: NZD 24 per night
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quest Ward
Quest Ward Hamilton
Quest Ward Hotel
Quest Ward Hotel Hamilton
Quest Ward Apartment Hamilton
Quest Ward Apartment
Quest On Ward Hamilton
Quest On Ward Aparthotel
Quest On Ward Aparthotel Hamilton

Quest On Ward Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 250 out of 394 reviews
Rating 8 - Good. 114 out of 394 reviews
Rating 6 - Okay. 26 out of 394 reviews
Rating 4 - Poor. 4 out of 394 reviews
Rating 2 - Terrible. 0 out of 394 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Gill

Liked: Cleanliness, property conditions & facilities
Checking in was very difficult via intercom. I couldn't get the tv to stream from my phone either through qr code or vua website. But was very roomy, comfortable and clean
Stayed 1 night in Aug 2025

8/10 Good

Tan

Liked: Cleanliness, room comfort

Excellent location

We stayed in a 1 bedroom apartment. The location is right in the centre of Hamilton city with many shops and restaurants surrounding. The apartment is spacious, clean and got all the equipment even a washer. However the bed is a not very comfy, and there's only 1 mirror in the bathroom, no hook to hang clothes in the bathroom, but there's a heated rack for bath towels which is really nice in winter. Overall is quite good. Booked for car parking in advance
Stayed 2 nights in Aug 2025

10/10 Excellent

Allan Francis

Liked: Cleanliness, property conditions & facilities
Nothing to complain about
Stayed 6 nights in Jul 2025

10/10 Excellent

Kamoe, Honolulu

Liked: Cleanliness, property conditions & facilities
Enjoyed Quest at Ward for it’s location, safety and all of the above notations
Stayed 4 nights in Jul 2025

8/10 Good

Brogan

Traveled with partner
Liked: Cleanliness
Room was clean and spacious. Hotel entrance could do with some upgrading but overall a positive experience
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was good
Stayed 1 night in Jul 2025

10/10 Excellent

Patrisha

Liked: Cleanliness, room comfort
Reception was unattended, call button at the entry was helpful, but did not realise anyone was at deak till another customer arrived, would still be standing outside if not for other guest. Overall great location, walking distance from Casino and right across the road from the mall
Stayed 2 nights in Jun 2025

6/10 Okay

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was good, clean and spacious. Slight miss communication re check in time but self check in (out of reception) hours was easy to do.
Stayed 1 night in Jun 2025

10/10 Excellent

Leigh, Whakatane

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

6/10 Okay

Des

Traveled with family
Liked: Cleanliness, property conditions & facilities
Parking facilities are difficult/confusing to exit from on foot.. Along with the pass key for the parking building, there should of been a page showing egress methods. Poor communication methods to reception There is no notice/sign advising any contact number when reception is not manned -which seemed to be all King's Birthday morning plus most of the preceding Sunday. Outrageous bond Strange layout at reception No daily room service/replenishment of drink sachets, cleaning, etc. They were meant to call me next biz day to discuss payment -they didn't. The worst Quest we have stayed in.
Stayed 2 nights in May 2025

6/10 Okay

Dennis, thames

Traveled with partner
Liked: Cleanliness
Is only a 3 star rating
Stayed 3 nights in Apr 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were very comfortable in this little apartment and it was well-situated, being handy for local shops and restaurants. We had everything we needed for self catering, although the oven could have done with a clean and the tumble dryer wasn't very good. Other than that, we enjoyed our stay and would recommend Quest as a chain.
Stayed 5 nights in Apr 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort
Everything was very nice.
Stayed 2 nights in Apr 2025

6/10 Okay

Tammy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Convenient as is central to shops
Stayed 1 night in Apr 2025

10/10 Excellent

deborah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Tim

Traveled with partner
Liked: Cleanliness
Street noise one of our two nights kept us awake. Washer/dryer combo (computerized) was too sophisticated for our brains and took a long time to unlock. Then, the clothes were still very wet… Kitchen was adequate.
Stayed 2 nights in Feb 2025

10/10 Excellent

Phu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Spacious, clean and comfortable. Great central location with easy parking. Excellent communication. Would definitely stay here again.
Stayed 2 nights in Jan 2025

6/10 Okay

Jewels

Liked: Cleanliness, amenities, property conditions & facilities
Very good communication from staff. Was great for the price paid, Very central which is what counted
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, room comfort

1 night in Hamilton for work

Great value for money, near the center of Hamilton. Room itself was great, very comfortable bed, spacious living area and kitchen, as well as a washer. Next time i am in Hamilton will definitely stay here, near where i needed to be for work at Seddon Oval, and wasn’t too expensive. Checkin process was also easy, friendly front desk staffer who should be given a raise for shuttling between the 2 quest properties in Hamilton. Other quest i have stayed at as well and only have good things to say about that as well
Stayed 1 night in Jan 2025

8/10 Good

Nipuna Udara Dilshan Gunarathna, Macquarie Park

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Very nice

Check in was a bit odd (no one was there, I think due to the holiday, so it was just talking to someone through a remote speaker). Parking extremely limited, wasn't available behind the building (though the city has low-cost options not too far away). That said, it was a very nice apartment. Clean, updated, washer/dryer single unit, full kitchen. Bed was comfortable, location is downtown Hamilton. Price was reasonable. Overall enjoyed my stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison

Liked: Cleanliness, room comfort

A comfortable central apartment

Overall we enjoyed staying here. Apartment was spacious, comfortable and conveniently located. We paid for secure parking and was glad we did. Car park area was close to accommodation and had good security. Apartment had good amenities and was close to shops, eateries and river. I had not noticed the reference to special instructions for check in and this was more involved than I had anticipated. I would advise guests to make contact in advance of stay, to deal with bond and possible need for out of hours check-in. Pre-payment was not sufficient on its own to secure entry.
Stayed 2 nights in Dec 2024