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The Naini Retreat, Nainital

4.0 star property

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Photo gallery for The Naini Retreat, Nainital

Outdoor dining
Reception
Property amenity
Naini Hill View Room | Hill view
Family Suite | 1 bedroom, in-room safe, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Room service
  • 24/7 front desk
  • Free WiFi
$138
includes taxes & fees
Oct 11 - Oct 12

Explore the area

View in a map
Aayarpatta Slopes, Nainital, Uttarakhand, 263001
  • Place, Naina Devi Temple
    ‪1 min walk‬
  • Place, Nainital Lake
    ‪1 min walk‬
  • Place, Mall Road
    ‪6 min walk‬
  • Airport, Pantnagar (PGH)

Room options

View all photos for Garden Room

Garden Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Garden Room

  • 245 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Naini Hill View Room

Naini Hill View Room | Hill view

Naini Hill View Room

  • 281 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex Room

Duplex Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Duplex Room

  • 360 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Naini Royal Rooms

Naini Royal Rooms | 1 bedroom, in-room safe, free WiFi, bed sheets

Naini Royal Rooms

  • 282 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Room

Suite Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Suite Room

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Facing Room

Garden Facing Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Garden Facing Room

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
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4.2 out of 5, Very Good, 38 reviews
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About this property

The Naini Retreat, Nainital

4-star Nainital hotel steps from Naina Devi Temple
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
The Naini Retreat, Nainital offers 52 accommodations with safes and slippers. This Nainital hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
The Naini Retreat, Nainital features a full-service spa. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This luxury hotel also offers barbecue grills, an arcade/game room, and tour/ticket assistance. Onsite self parking is complimentary.

The Naini Retreat, Nainital is a smoke-free property.

The Naini Retreat, Nainital has a restaurant on site.
Room service is available.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • 50 steps to reach entrance
  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
This property is located in a restricted traffic zone. Guests driving to the property must present a copy of their booking confirmation to authorities at the check post; only guests booked at properties with parking facilities are permitted to drive into the restricted area.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Property is also known as

Naini Retreat
Naini Retreat Hotel
Naini Retreat Hotel Nainital
The Naini Retreat Hotel Nainital
Naini Retreat Hotel Nainital
The Naini Retreat
The Naini Retreat, Nainital Hotel
The Naini Retreat, Nainital Nainital
The Naini Retreat, Nainital Hotel Nainital
The Naini Retreat Nainital ( by Leisure Hotels )

The Naini Retreat, Nainital Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 35 out of 74 reviews
Rating 8 - Good. 25 out of 74 reviews
Rating 6 - Okay. 9 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 3 out of 74 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dilipkumar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the room.It definitely needed a refurbishing since it looked old and tired. The bathroom was particularly disappointing with a great deal of work to bring it to the star rating. The spa too could do with a facelift. The one place that I felt was 5 star was in the dinning room with the chef and the catering manager taking the accolade,overall a lovely place to stay at.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ayush

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would love to go back
Stayed 3 nights in May 2025

10/10 Excellent

Ayush

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel by far in the area
Stayed 4 nights in May 2025

6/10 Okay

Sanam

Stayed 2 nights in Feb 2025

6/10 Okay

Alan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The staff is not proficiently trained to work in a hotel. They lack simple professionalism and knowledge of English . They were however very polite and nice. The WiFi does not work. The water in the shower was cold. The free shuttle is there but the men outside were just acting unprofessionally . The building is beautiful, great views of the lake but it’s difficult to get here. You’ll need a driver that’s experienced in hilly terrain driving. The breakfast is great. The chef was amazing. He came and talked to us.
Stayed 2 nights in Mar 2025

10/10 Excellent

ashish

Stayed 3 nights in Jan 2025

10/10 Excellent

Chirag

Stayed 3 nights in Nov 2024

10/10 Excellent

parvinder

Disliked: Staff & service
Needs lot of renovations
Stayed 1 night in Sep 2024

8/10 Good

Rajiv

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Amazing
Stayed 1 night in Nov 2021

8/10 Good

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lake view.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice view with good over all stay.
Stayed 2 nights in Jun 2021

10/10 Excellent

Charanjit

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel & safe

Enjoy the stay
Stayed 1 night in Mar 2021

10/10 Excellent

Kishor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in nainital. This hotel is a palace which has been renovated as a hotel. You get a very nice view of naini lake and the surroundings. And their breakfast buffet is also amazing.
Stayed 2 nights in Mar 2019

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Brajesh

Liked: Cleanliness, staff & service, property conditions & facilities
The Naini Retreat has a cozy exclusivity with great food options. Worth stay with family. The only issue is the hiking required to & fro from hotel. Difficult for elderly
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Prices are higher as compared to there services & foods
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location and view; helpful and accommodating staff
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities
Too much overpriced, and over hyped.They don't deserve, what they claim.
Stayed 2 nights in Mar 2019

8/10 Good

Priyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is one of the oldest hotels in Nainital. It is a really pretty property but I would recommend staying only in the old wing.
Stayed 1 night in Mar 2019

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

I am a 72-year-old American male who visited India solo. I spent five nights at the Naini Retreat. This is a first class hotel-the room with a balcony view was outstanding and the breakfast meal, which was included in my room cost, was wonderful. The lake is a 10 minute walk away down a steep hill; the hotel offers courtesy car services if requested. The staff went the extra mile to make my stay as enjoyable as possible. Highly recommend this hotel - Really glad I stayed there
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Bonfire in evening was great.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a superb experience due to its amazing location overlooking the lake. Service was excellent.
Stayed 1 night in Oct 2018

2/10 Terrible

Midhath, Maidenhead UK

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Damp,dark and depressing

The hotel does not mention that it is difficult to access. It has no lifts. There are too many internal and external stairs in the building which made it difficult to get around. My mother fell one time and hurt her knee. I had to help her when we wanted to go for meals or outside. In total there were 4 different staircases to access our room. The room was in the annexe building and was damp. The bedding was damp and even the clothing in the suitcase became damp. We were so disappointed as we had expected some sort of view but the window in the room had frosted glass. The room was also very dark and even with all the lights on it was pretty dark. There was no hot water and the ac did not work. The hotel did not provide any information at check in such as that they had a complimentary taxi or afternoon tea. We asked a staff member about going to the town who pointed to some steep steps to reach the town. Also at check out they could have mentioned that due to rain our flight may be cancelled. We could instead have taken a taxi from the hotel back to Delhi.
Stayed 2 nights in Aug 2018