Kapil the coffee shop/breakfast lounge manager did everything to make our stay wonderful. My husband had a severe stomach issue for a couple of days and Kapil made sure that Khichdi, Dehi and lassi was sent to him in the room as he was unable to partake breakfast.
Amazing customer service skills!
Traveller from TX
This family-friendly New Delhi hotel is located near the airport, within 2 mi (3 km) of DLF Emporio Vasant Kunj, Jawaharlal …More
The hotel makes a lot of effort for visitors to have a totally relaxed time. all the staff are courteous and caring, there are water and other activities all day long and the hotel arranged a number of thematic dinner events over the Christmas period.
If you want to relax by the pool or the beach, have relative quietness and seclusion, the odd water sport activity, then this is the place.
It is quite costly, but worth it ( and you can always eat at one of the nearby shacks such as Pearl which is priced reasonably & has good food )
This Goa luxury resort is situated on a quiet stretch of Mobor Beach on the Arabian Sea. A fishing village along the Sal …More
I've always gone back to Taj properties because of their well trained employees and service levels.This was the first time I visited during Christmas -the heavy outpour of customers and the lack of enough staff may have been the cause of my getting frustrated a few times.The food, amazing desserts Mr. D.S.Rawat puts out in Li Bai, the property as pretty as ever - all the big pieces were fine but hey isn't that why one chooses these premium properties over the rest - I take these as a given, it's the smaller stuff that wasn't up to scratch.It took me 7 calls and asking for a manager to book my airport pickup when I asked the lady who was picking my call each time what her name was she said she wasn't authorised to give me her name, which I know to be untrue.Id reserved a triple bed, where they'd said they'd place the third bed when we'd call for it. When I finally did call for it I was told all beds are taken and they can send across a mattress. I wasn't expecting my guests to sleep on a mattress!I was also told that this would be escalated to a supervisor who would call me up the next day. I waited till mid day next day , no call, so I called and was told the bed would be sent across and I wouldn't be charged for it, which was done at the time of checkout. While the charges for the third bed were nominal versus the overall,the experience was unfun.The.room was a little cramped with the third bed in.The wait at restaurants was longer.
Taj Exotica lies on a 700-meter stretch of Benaulim Beach. This 5-star resort is 3.7 km (2.3 mi) south of Colva Beach, a …More