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Tensui Saryo

3.5 star property

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Photo gallery for Tensui Saryo

Lobby
Free toiletries, hair dryer, slippers, bidet
Down comforters, in-room safe, individually decorated
Property entrance
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
$199
Dec 4 - Dec 5

Explore the area

View in a map
1320-276 Gora , Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪3 min walk‬
  • Place, Hakone Open Air Museum
    ‪12 min walk‬

Room options

View all photos for [Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

Ryokan dining

[Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

  • 753 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking

Ryokan dining

[Main Building] Japanese-Style Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

  • 517 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

Ryokan dining

[Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

  • 646 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

  • 753 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

  • 517 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

Down comforters, in-room safe, individually decorated

[Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

  • 646 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted)

Ryokan dining

[Annex]A Deluxe Twin with Open-Air Bath, Dinner included, Non Smoking (No one under 13 is admitted)

  • Partial ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted)

Down comforters, in-room safe, individually decorated

[Annex]A Deluxe Twin with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • Partial ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Annex] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

Ryokan dining

[Annex] B JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

Down comforters, in-room safe, individually decorated

[Annex] B JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

Ryokan dining

[Annex] S JP-Style with Open-Air Bath, Dinner Included, Non Smoking (No one under 13 is admitted)

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for [Annex] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

Free toiletries, hair dryer, slippers, bidet

[Annex] S JP-Style with Open-Air Bath, Non Smoking (No one under 13 is admitted)

  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

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About this property

Tensui Saryo

3.5-star hotel in Gora
This hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include massage/treatment rooms, a front-desk safe, and multilingual staff assistance.
Tensui Saryo offers 34 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Hakone hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Tensui Saryo has designated areas for smoking.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Spa

  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: JPY 3300

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 3300

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

  • Early check-in fee: JPY 3300 (subject to availability)
  • Late check-out fee: JPY 3300 (subject to availability)
  • Housekeeping fee: JPY 4400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Tensui Saryo Hotel Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel Hakone