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Hakone Ashinoko Hanaori

3.5 star property

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Photo gallery for Hakone Ashinoko Hanaori

Relax by the long, rectangular pool surrounded by comfortable lounge chairs and take in the panoramic views of the lush hillside and serene body of water.
Creator video
Breakfast and dinner served
Relax by the panoramic window with a view of the mountainous landscape and body of water below.
Relax in a spacious lobby with a comfortable seating area, elegant rug, and stunning views of the surrounding landscape.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522
  • Lake Ashi
    ‪4 min walk‬
  • Ōwakudani
  • Hakone Kowakien Yunessun
    ‪10 min drive‬

Room options

View all photos for Standard Room, Non Smoking (Open-Air Bath)

Standard Room, Non Smoking (Open-Air Bath) | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Open-Air Bath)

9.4 out of 10
Exceptional
(10 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

Twin Room, Non Smoking (Casual,with Open-Air Bath) | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual,with Open-Air Bath)

9.0 out of 10
Wonderful
(32 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(83 reviews)
  • 333 sq ft
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring) | 1 bedroom, in-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

9.6 out of 10
Exceptional
(26 reviews)
  • 505 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Twin Room, Non Smoking (Casual)

Twin Room, Non Smoking (Casual) | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual)

8.4 out of 10
Very good
(38 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Mobility Accessible, Non Smoking

Twin Room, Mobility Accessible, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room, Mobility Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 320.2 sq ft
  • Partial lake view
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Stunning building with a unique facade and balconies overlooking lush surroundings.

Hakone Kowakien TEN-YU

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (1505)
$426 nightly
The price was $568
The price is $426 total
All taxes and fees included in total
Hakone Kowakien TEN-YU

About this property

Hakone Ashinoko Hanaori

3.5-star hotel in Motohakone
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a 24-hour front desk, and a garden are onsite.
Hakone Ashinoko Hanaori offers 154 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakone hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.

Hakone Ashinoko Hanaori features hot springs. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hot springs hotel also offers spa services, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Hakone Ashinoko Hanaori has designated areas for smoking.

季しかり（ときしかり） - This buffet restaurant serves breakfast and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay, and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

HAKONE ASHINOKO HANAORI Hotel
ASHINOKO HANAORI Hotel
ASHINOKO HANAORI
Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 902 out of 1299 reviews
Rating 8 - Good. 295 out of 1299 reviews
Rating 6 - Okay. 59 out of 1299 reviews
Rating 4 - Poor. 20 out of 1299 reviews
Rating 2 - Terrible. 23 out of 1299 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ashfaq

Traveled with family
Liked: Cleanliness, staff & service
Everything was superb specially buffet Breakfast and dinner . However wifi needs to be fixed . It’s slow and sometimes , u available .
Stayed 3 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is exceptional. The staff and service was amazing as well as the dinner and breakfast that was included with our stay. We enjoyed the hot baths immensely and only wished we would have been able to stay longer. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Shin Yin

Stayed 2 nights in Apr 2025

10/10 Excellent

Kelly

Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Hanaori was beautiful and fun! Onsen was so relaxing and pleasant, food was delicious, and the town was kawaii!
Stayed 2 nights in Apr 2025

10/10 Excellent

Rahul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very nice except that since we stayed for three nights, we felt that the Breakfast & Dinner dishes should have been different but unfortunately they were the same everydAY.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon, Banbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Hotel

This was a wonderful, relaxing hotel. They provide a robe and pajamas (my descriptions) that you can wear around the hotel (even to dinner). The dinner buffet requires reservations but was tasty. The hotel is located right by the pirate ship ferry and the ropeway (over the mountain) but there are not any other restaurants or shops nearby. They have some rooms with personal soaking tubs on the patio (awesome) and the public bath was also amazing. The public path requires tattoos to be covered up, but you can buy a 'sticker' at the front desk.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

We had such a lovely and relaxing stay. We lucked out with good weather during our stay. We were here for 2 nights. The room was spacious and clean. We had a view of the lake and outdoor bath which was great. Both dinner and breakfast buffet were great with lots of options. We also enjoyed the foot bath. The hotel has a shuttle which runs at certain hours make sure to inquire and sign up for this as we only used it on our way out and it was much more pleasant than the public bus from Odawara station. There is a walking path/ trail along lake (opposite direction of moto Hakone ) which we found on our last day. Wished we found it prior as we were able to walk a long ways along the lake.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mang Tak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent view. Food is more for foreigners.

Perfect view from room. Buffet dinner is quite good but breakfast is mediocre. The reataurant caters mostly to foreigners (bacon, sausage, deep fried food or Chinese dumplings) and thats why for those looking for authentic Japanese cuisine, this is not for you. Service is excellent and we enjoyed our stay overall. Only choose lake side view though.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing position above lake Ashi
Stayed 1 night in Apr 2025

10/10 Excellent

Yukio, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Wished the buffet had more variety choices of food. Otherwise great onsen facility to stay. Recommend to all.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gayle, Soquel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here at this hotel. We loved it so much last year that we had to return this year. The staff is excellent, the food at the buffet was delicious, our room was comfortable and even more so with the outdoor hot tub made it lovely. I had several shiatsu massages at the hotel wellness area with wonderful massage persons. I would highly recommend this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Danah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so wonderful and the staff are genuinely so helpful and lovely to interact with. The breakfast and the dinner were phenomenal and shouldn’t be missed. The private open air bath is a fantastic option for people with tattoos.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect choice for beginning of our Japan trip

This is a wonderful resort that is family friendly and which goes out of its way to make newcomers to Japanese culture feel welcomed to join in with traditional casual clothing and pijamas provided and instructions on how to use them. Do schedule a massage while you are here to relieve stiff muscles and stimulate circulation after a long flight. One of the best massages and facials I've had. Breakfast and dinner buffet is excellent too with a mix of traditional Japanese and western options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with 3 adults and 2 kids under 4 years old. Incredible service and food. The open air onsen is beautiful. Our room had a patio onsen that was beautiful as well. Attendants put out our futons while we were at dinner and spa had really reasonable pricing. Communication prior to arrival was clear and best of all - the hotel is walking distance from the ropeway/pirate boat station. So convenient after all of the transit to get to the lake. Thank you for the outstanding stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Danah

Stayed 3 nights in Mar 2025

10/10 Excellent

Marielle

Stayed 2 nights in Mar 2025

10/10 Excellent

Chun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I ever stayed! The food is amazing and the hot spring is wonderful. Great service and very friendly staff! Almost feel like staying at a 5 star resort.
Stayed 1 night in Mar 2025

10/10 Excellent

Sophie

Stayed 1 night in Mar 2025

10/10 Excellent

Adya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Hanaori! We stayed at the Deluxe Room with private open-air bath. Staff were wonderful, there's welcome-drink at the reception. The view was amazing; you can see the lake from the lobby & dining area. There's foot-onsen also overlooking the lake. Dining is all buffet, but it's the same every night / every morning. Public bath was also great (both indoor and outdoor). Absolutely no tattoos allowed in the public bath. Walking distance to Hakone ropeway to get the black-eggs.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pei Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. Shuttle bus offers a great deal of convenience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

This is an amazing resort! Quiet, clean, stunning views, great food, and very friendly staff. Lots of fun activities to do in the area. Highly recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is by the last stop in the ropeway. It has impeccable decor and amenities. Recommend getting the in room tub on your balcony. They also have foot bath outside and onsen. The food in the dining area was very good and you get great traditional Japanese attire while you are there. Note: this is far from Odawara. If you come in they have a shuttle 3 times a day if you book in advance. That’s recommended over the city bus.
Stayed 2 nights in Mar 2025