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Crowne Plaza Hotel Gurgaon by IHG

5.0 star property

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Photo gallery for Crowne Plaza Hotel Gurgaon by IHG

Bar (on property)
Exterior
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Meeting facility
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Spa
$145
includes taxes & fees
Nov 14 - Nov 15

Explore the area

View in a map
Site 2 Sector 29, Opp. Signature Tower, Gurugram, Delhi N.C.R, 122001
  • Place, Fortis Memorial Research Institute
    ‪3 min drive‬
  • Place, Medanta
    ‪5 min drive‬
  • Place, Artemis Hospital Gurgaon
    ‪7 min drive‬
  • Airport, Delhi (DEL-Indira Gandhi Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, City View (Pool)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, City View (Pool)

8.0 out of 10
Very good
(2 reviews)
  • 391 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access, Pool View

  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access (Dining Area)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access (Dining Area)

  • 3843 sq ft
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access, Pool View

  • 640 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Club Lounge Access, City View (Pool)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, Club Lounge Access, City View (Pool)

  • 427 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Pool View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, City View (Walk-In Shower)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, Pool View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Smoking, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Smoking, Club Lounge Access (Pool View)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Smoking, Club Lounge Access (Pool View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Smoking, Pool View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Smoking, Club Lounge Access

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Club Lounge Access, Pool View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Accessible

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, City View

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, Club Lounge Access, City View

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Crowne Plaza Hotel Gurgaon by IHG

5-star hotel in Sector 29
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Crowne Plaza Hotel Gurgaon by IHG offers 236 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 18 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

Body Zone has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Children under 18 years old are not allowed in the spa without adult supervision.
In addition to a full-service spa, Crowne Plaza Hotel Gurgaon by IHG features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 25930 square feet (2409 square meters) include a conference center. This luxury hotel also offers a hot tub, a sauna, and spa services. For a surcharge, the property provides an area shuttle within 100 kilometers and an airport shuttle (available 24 hours). Complimentary uncovered self parking and uncovered valet parking are available on site.

Crowne Plaza Hotel Gurgaon by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cafe G - This restaurant serves breakfast, brunch, lunch, and dinner.
Kaansa - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Connexions Bar - This bar serves light fare only. Happy hour is offered. Open daily.
Artisans Atelier - Onsite coffee shop. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,867.50 for adults and INR 996 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Artisans Atelier
  • Cafe G
  • Connexions Bar
  • Kaansa

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (25,930 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1867.50 for adults and INR 996 for children
  • Airport shuttle fee: INR 2800 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza GURGAON
Crowne Plaza Hotel GURGAON
GURGAON Crowne Plaza Hotel
Gurgaon Crowne Plaza
Crowne Plaza Hotel Gurgaon
Crowne Plaza Gurgaon By Ihg
Crowne Plaza Hotel Gurgaon by IHG Hotel
Crowne Plaza Hotel Gurgaon an IHG Hotel
Crowne Plaza Hotel Gurgaon by IHG Gurugram
Crowne Plaza Hotel Gurgaon by IHG Hotel Gurugram

Crowne Plaza Hotel Gurgaon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 311 reviews
Rating 8 - Good. 72 out of 311 reviews
Rating 6 - Okay. 11 out of 311 reviews
Rating 4 - Poor. 9 out of 311 reviews
Rating 2 - Terrible. 18 out of 311 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Varun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good grounds and accessibility

Decent stay. Rooms slightly worn out but lesser than many other bigger names or equal names. Very nice staff and excellent breakfast spread. Pool well mantainied. Grounds are huge. Actually a nice hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Abhijit, Doha

Traveled with family
Liked: Amenities
Stayed at Crowne Plaza Gurgaon with my family for one night—and it was totally worth every penny, thanks to the amazing staff! From check-in to check-out, the team went out of their way to ensure a smooth and comfortable experience. Breakfast was understandably chaotic around 10:20 AM, but that’s to be expected at most places during peak hours. Still, the staff managed it all with a smile and efficiency. Overall, a great short stay. Would definitely return!
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is dedicated to excellent service. The only issue i had was with the way my eggs were cooked, i had to send them back at least once every morning for 6 days straight. Other than that it is top notch service. There are some superstars here that will ensure your stay is pleasant and resolve any issue that arises. A special thank you to Sumit, Arpit, Surender, Shiv, Amit and Devashish all of which went above and beyond to ensure I was more than comfortable. Sumit especially deserves an award, he is the glue that holds it all together. That man is a valuable asset to the hotel!
Stayed 8 nights in Jul 2025

10/10 Excellent

Shikha, NAPA

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with a wonderful staff. Clean room, yummy breakfast, very nice pool.
Stayed 1 night in Jul 2025

10/10 Excellent

JAE HAN

Stayed 1 night in Jul 2025

10/10 Excellent

Stephane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good for business trip
Stayed 2 nights in Jun 2025

10/10 Excellent

Manoj Kumar

Liked: Cleanliness, property conditions & facilities
Very pleasant stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Saskia

Stayed 1 night in Jun 2025

10/10 Excellent

Rathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Rathan

Stayed 1 night in May 2025

8/10 Good

JUNGJAE

Stayed 2 nights in Apr 2025

8/10 Good

jiwoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

jiwoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

jiwoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephanie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was amazing the staff is very nice
Stayed 3 nights in Apr 2025

6/10 Okay

Aman

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

I have stayed here about 8 months ago. Its a lovely place to stay. Convenient to travel around Gurgaon. I always request a pool view room. Lovely breakfast nice pool and spa. Meal offerings are very Indian and not much to chose from for non Indian guests.We brought to the mangments attention and they offered to make any meal of our choice. Thanks to
Stayed 5 nights in Mar 2025

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff food was excellent recommend this property to everyone check it out I had a lovely stay. Aman.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 5 nights in Mar 2025

8/10 Good

Ronald

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Crestina

Stayed 1 night in Mar 2025

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

4/10 Poor

Gitika

Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was friendly and always helpful. Both inside restaurants are very good. Breakfast is very good too. Pool was not accessible during our stay because of a conference in the hotel for 3 days so we didn't use it.
Stayed 6 nights in Jan 2025