The room was very good, location is good too, pool, gym, spa all good. Only problem was some of the staff members were very desperate for tips, and over talkative even though a service charge is included in the bills, I dont wish to name the particular staff as I felt bad for them really. The breakfast was another issue, took sometimes 15-20 mins to get eggs from the buffet and many times it was prepared wrong. The staff were unable to cope with breakfast pressure and felt over worked, they were all courteous though perhaps this hotel doesnt pay its staff well enough.
Overall its a nice hotel but i wouldn't call it a 5 star, at best its a 4 star really.
Traveller from London
Located in Sector 29, this luxury hotel is within a 10-minute walk of Leisure Valley and Kingdom of Dreams. Gurgaon Central …More
In general, we love the Leela and have stayed several times at both the Gurgaon and Chanakyapuri sites. This was our second stay at the Gurgaon site in the last 2-3 years. Overall, while the hotel facilities and service are world class and the location is conveniently near the international airport (especially good for those midnight arrivals and departures), I found three items that place this particular hotel below 5-star standards: the Indian restaurant, Diya, the poor lighting in the room and the poorly designed bathroom. Diya had unimaginative food with exorbitant prices (INR 700 for bottled water!) and has not improved in the several years since our last experience there. The bathroom is designed with a glass window to the room - so, if one occupant turns on the bathroom lights in the morning, it is certain to disturb the other occupant. Furthermore, the shower controls are not marked, necessitating one to experiment with 4 different knobs while trying not to get scalded by hot water.
Traveller from San Francisco
This family-friendly Gurugram hotel is located near the airport, within a 10-minute walk of iSKATE and Ambience Mall. Fun 'n' …More
Ate at the dining rooms here. Slightly pricey but worth the quality and service !
Breakfast was excellent and we were constantly checked upon by the chefs who offered us local breads and specialty breads.
Traveller from Singapore
Situated in Chandigarh, this luxury hotel is within a 10-minute walk of Chandigarh Architecture Museum, Government Museum and …More