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Hotel Portonovo Plaza Centro

3.5 star property

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Photo gallery for Hotel Portonovo Plaza Centro

Superior Doble | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Lobby sitting area
Interior entrance
Shower, free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪10 min walk‬
  • Degollado Theater
    ‪10 min walk‬
  • Avienda Chapultepec
    ‪4 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Doble

Superior Doble | Desk, iron/ironing board, free WiFi, bed sheets

Superior Doble

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

Standard Queen | Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Tv

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Standard With Tv

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Quadruple Room Standard With Tv

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room Standard With Tv

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Superior

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Superior

  • Sleeps 2
  • 1 King Bed(s)

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About this property

Hotel Portonovo Plaza Centro

3.5-star hotel in Downtown Guadalajara
This smoke-free hotel features a restaurant, a 24-hour business center, and a business center. Free WiFi in public areas and free valet parking are also provided. Other amenities include conference space, concierge services, and a 24-hour front desk.
Hotel Portonovo Plaza Centro offers 60 accommodations with complimentary bottled water and irons/ironing boards. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 150 square feet (14 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Complimentary self parking and valet parking are available on site.

Hotel Portonovo Plaza Centro is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Portonovo - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • A restaurant

Restaurants on site

  • Portonovo

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 150 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara

Hotel Portonovo Plaza Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 201 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lilia, Salinas

Stayed 2 nights in Jan 2025

10/10 Excellent

Salvador

It's clean and afordable the foos not so good for the price
Stayed 1 night in Jan 2025

10/10 Excellent

catalina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo fue un proceso muy rápido y fueron muy amables
Stayed 12 nights in Dec 2024

10/10 Excellent

Ricardo

Stayed 6 nights in Dec 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Dec 2024

8/10 Good

luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Nov 2024

10/10 Excellent

Armando

Traveled with group
Liked: Staff & service, property conditions & facilities
The hotel was ok but was very but area
Stayed 3 nights in Nov 2024

2/10 Terrible

Armando

Stayed 1 night in Nov 2024

8/10 Good

Mario

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the area. The Hotel is ok for the price and is Clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

shalva

Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, it is not a new building but in general clean, staff very nice and helpful. there's no elevator I got my room on the second floor but the staff helped me with my luggage. No complaints at all.
Stayed 1 night in Oct 2024

8/10 Good

Jazmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay and good pricing.
Stayed 4 nights in Oct 2024

6/10 Okay

Roberto

Liked: Cleanliness
That room they don’t clean very good
Stayed 3 nights in Oct 2024

2/10 Terrible

Aide

Disliked: Cleanliness, amenities, property conditions & facilities
No me gustó este hotel tuvimos muchos percances si lo solucionaron pero no volvería a quedar allí!!
Stayed 1 night in Sep 2024

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Rafael

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The smell was terrible and dirty water I have a video to proof the dirty water real nasty
Stayed 7 nights in Aug 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness of staff
Stayed 3 nights in Aug 2024

2/10 Terrible

Elias

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room assigned upon arrival was not what was advertised in the website at the time of booking online. Our assigned room was very small, poorly lit, and smelled bad. When we inquired to change or upgrade our room, the front desk staff was not courteous or accommodating. They claimed that that was our assigned room and no changes could be made. For these reasons, we left the hotel the next day and searched for another place to stay.
Stayed 6 nights in Jul 2024

6/10 Okay

ELIZABETH ENID BERRIOS

Son muy buenos pero las facilidades constantemente tienen problemas por ejemplo el aire acondicionado apaga y prende solo, el agua se acabó mientras me daba una ducha nos cambiaron de habitación 2 veces pero de todo lo demás no me quejo
Stayed 7 nights in Jun 2024

4/10 Poor

Verónica

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Fuerte olor a drenaje
Stayed 1 night in May 2024

6/10 Okay

PATRICIA

Stayed 2 nights in May 2024