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HVH by Yaxché

3.0 star property

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Photo gallery for HVH by Yaxché

Reception
Reception
Restaurant
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
$71
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
596 Avenida Juárez, Guadalajara, 44100
  • Place, Plaza de Armas
    ‪5 min walk‬
  • Place, Guadalajara Cathedral
    ‪7 min walk‬
  • Place, Degollado Theater
    ‪10 min walk‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, in-room safe, desk

Standard Double Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room | Premium bedding, down comforters, in-room safe, desk

Basic Room

8.8 out of 10
Excellent
(47 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

HVH by Yaxché

3-star hotel in Downtown Guadalajara
This smoke-free hotel features 24-hour room service, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
HVH by Yaxché offers 48 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

HVH by Yaxché features tour/ticket assistance, concierge services, and laundry facilities. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers dry cleaning/laundry services, 24-hour room service, and a television in a common area. Complimentary self parking is available on site.

HVH by Yaxché is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 4:00 AM to 1:00 PM for a fee: MXN 120 for adults and MXN 100 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Elevator (59 inch wide door)
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run movies
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 100 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

Property is also known as

HVH by Yaxché Hotel
HVH by Yaxché Guadalajara
HVH by Yaxché Hotel Guadalajara

HVH by Yaxché Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 775 out of 1220 reviews
Rating 8 - Good. 263 out of 1220 reviews
Rating 6 - Okay. 106 out of 1220 reviews
Rating 4 - Poor. 29 out of 1220 reviews
Rating 2 - Terrible. 47 out of 1220 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pascual Flores, Van Nuys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la unico que los cuartos que dan al elevador mucho ruido tanto de la calle como personas en elevador
Stayed 6 nights in Sep 2025

10/10 Excellent

Donn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Maria, Chicago

Disliked: Property conditions & facilities
the personal was very gentle it’s in a good place for mi the only inconvenience was the water quality it was stinky and green color it was for me a really inconvenient.
Stayed 9 nights in Sep 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel located in the heart of the city, basic and clean. It can be noisy during the day (make sure you have good earplugs).
Stayed 3 nights in Sep 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and very good people.
Stayed 7 nights in Sep 2025

6/10 Okay

Celeste

Traveled with group
Liked: Staff & service, amenities
The hotel is really nice in terms of room sizes and price matching. The staff is friendly specially the guy that is welcoming the new customers. The shops nearby are close by. The only thing I had concerns on was the elevator stop working one day the next day it starting working, but it didn’t have a elevator inspection “check-up” other than that the hotel itself is cozy.
Stayed 5 nights in Aug 2025

10/10 Excellent

Clemente F

Stayed 7 nights in Sep 2025

2/10 Terrible

Bianneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No había agua y no se nos avisó y así nos lo rentaron, las puertas no cerraban, el aire acondicionado no servía,?pesimo lugar, no entiendo como tiene tantas estrellas, nos tuvimos que salir el primer día. Cancele y no me sirvió de nada.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo muy bien! 7 mins caminado de la Catedral. El cuarto muy limpio, definitivamente nos quedaríamos aquí de nuevo, 😊
Stayed 3 nights in Aug 2025

10/10 Excellent

Pascual, Van Nuys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable desde que llegas el hotel muy pacifico muy limpio volvere a hospedarme ahi en septiembre
Stayed 4 nights in Aug 2025

6/10 Okay

Stephen

Liked: Staff & service, property conditions & facilities
Property ok. Had to leave hotel and cancel reservation after 1day. Did not refund balance. Checked with booking agent and they never responded to booking agent for refund after 4 days of attempts.
Stayed 9 nights in Aug 2025

10/10 Excellent

Reyna

Stayed 1 night in Aug 2025

8/10 Good

David Antonio Alvarez, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a bit small and I tried to contact the property before check in, it was nearly impossible. I called 3 times and got no response, sent messages and got no response.
Stayed 4 nights in Aug 2025

10/10 Excellent

Edgar Yair

Stayed 2 nights in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025

8/10 Good

Rodrigo, El Paso

Stayed 2 nights in Aug 2025

10/10 Excellent

Porfirio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You will hear everybody coming in and out in the floor 1 any time of the day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Albino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Lorenzo

Stayed 1 night in Jul 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación,amigable personal,cerca de restaurantes y lugares historicism.
Stayed 1 night in Jul 2025

6/10 Okay

Vivian

Traveled with family
Liked: Cleanliness, staff & service
We had a 4 night stay at this hotel. Parking was tough initially because the valet area was being used and the hotel is on the corner of two one way streets so we had to drive around for a while until a valet spot opened up. The hotel lobby is very pretty and check in was easy. We booked 3 rooms and had to be moved out of one of our rooms because the ac was not working. They were very quick about finding a new room for us. Power was turned off on the second day of our stay because the CFE (electric company) was conducting some sort of service. Thankfully we had planned a day out, otherwise it would have been very uncomfortable. The hotel is about a 10 minute walk or short uber ride to many places of interest, so it has a convenient location. However, once businesses start shutting down at night the area’s atmosphere seems to change and I don’t recommend being out and about.
Stayed 3 nights in Jul 2025

10/10 Excellent

yolanda, Las Vegas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING AND EVERYONE WAS PERFECT
Stayed 7 nights in Jul 2025

6/10 Okay

Marco

Traveled with partner
Disliked: Property conditions & facilities
Convenient if you’re trying to stay central in the city, walking distance to the Cathedral. We did experience maintenance issues during our stay. There was a scheduled outage, the hotel was transparent about that. However once the water came back on, it came out an orange/brown color. We experienced water pressure issues through our stay. May just be a reality of staying downtown. Apart from that, it’s good if you want to stay central.
Stayed 3 nights in Jul 2025

10/10 Excellent

Edward

Stayed 1 night in Jun 2025