City Express Plus by Marriott Guadalajara Providencia

3.0 star property

Choose dates to view prices

Photo gallery for City Express Plus by Marriott Guadalajara Providencia

Property amenity
Exterior
In-room safe, desk, laptop workspace, blackout drapes
Restaurant
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
1520 Av. de las Américas Country Club, Guadalajara, JAL, 44610
  • Minerva Roundabout
    ‪3 min drive‬
  • US Consulate General Guadalajara
    ‪4 min drive‬
  • Basilica de Zapopan
    ‪5 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪25 min drive‬

Room options

Room, 1 King Bed, Balcony

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Terrace

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Terrace

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

City Express Plus by Marriott Guadalajara Providencia

3-star hotel in Providencia
Concierge services, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided.
City Express Plus by Marriott Guadalajara Providencia offers 150 air-conditioned accommodations with safes and irons/ironing boards. Flat-screen televisions come with premium cable channels and first-run movies. Bathrooms include showers.

This Guadalajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services and dry cleaning/laundry services. Onsite self parking is complimentary.

City Express Plus by Marriott Guadalajara Providencia is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run movies
  • Flat-screen TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators

Property is also known as

City Express Plus Guadalajara Providenci
City Express Plus Guadalajara Providencia
City Express Plus by Marriott Guadalajara Providencia Hotel

City Express Plus by Marriott Guadalajara Providencia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 128 out of 222 reviews
Rating 8 - Good. 51 out of 222 reviews
Rating 6 - Okay. 23 out of 222 reviews
Rating 4 - Poor. 6 out of 222 reviews
Rating 2 - Terrible. 14 out of 222 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Leila

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Feb 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and everyone was friendly. We had a great stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Raphael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
I bright my sister on the trip very last minute requested a double bed and was denied. Asked to pay for another room price.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of vehicles when I wanted to go outside with my car
Stayed 2 nights in Jan 2025

10/10 Excellent

Daisy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Moderno, limpio, y comodo para una familia de 4.
Stayed 2 nights in Dec 2024

2/10 Terrible

Francisco

Stayed 2 nights in Nov 2024

8/10 Good

Christine

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be good to have bottled water available 24/7
Stayed 1 night in Nov 2024

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guadalajara

It was, Continental breakfast was perfect
Stayed 3 nights in Nov 2024

10/10 Excellent

Francisco

Stayed 1 night in Nov 2024

8/10 Good

Pia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and very clean place to stay with great service. The free continental breakfast is good enough to start your day. Hotel is located on a busy road with often heavy traffic, so need to take Ubers or walk a bit to get anywhere nice.
Stayed 4 nights in Nov 2024

8/10 Good

Vicente

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , and the hotel is brand new! I would stay here again
Stayed 2 nights in Aug 2024

8/10 Good

Hector

Stayed 3 nights in Sep 2024

6/10 Okay

Gabriel

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Needs more attention to providing the right room

Reception gave me the wrong room , when I opened the door there was someone else
Stayed 1 night in Sep 2024

2/10 Terrible

Jose

Stayed 1 night in Aug 2024

4/10 Poor

Raul

Business traveler
Disliked: Staff & service
Motel chain acquired by Marriott. Only has the Marriott name, but they’re not familiar with Marriott benefits and/or policies. Front desk staff doesn’t speak English. Hotel is a decent 3 star hotel in a great location, but overcharges by using the name Marriott.
Stayed 1 night in Aug 2024

6/10 Okay

Jorge

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When closing my room door I discovered that applying a small amount of pressure to the “closed and locked” door resulted in it opening easily. I informed the front desk and I was told maintenance would check it out. I returned to my room late evening only to discover nothing had been done. So much for safe and secure accommodations.
Stayed 4 nights in Aug 2024

10/10 Excellent

Salvador

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Javier Anuar, Orlando

Stayed 1 night in Jul 2024

8/10 Good

Edgardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ana Sofía

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Apr 2024