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Alcalá Expo

3.0 star property

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Photo gallery for Alcalá Expo

Reception
Point of interest
Outdoor pool
Reception
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle Turquesa 2118, Colonia Residencial Victoria, Guadalajara, JAL, 44560
  • Plaza del Sol
    ‪3 min walk‬
  • Expo Guadalajara
    ‪15 min walk‬
  • US Consulate General Guadalajara
    ‪5 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Double Room

  • 250 sq ft
  • Sleeps 2
  • 2 Double Beds

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Lobby

Vista Express Guadalajara Expo SureStay Collection by BW

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (354)
$54 nightly
The price is $54 total
includes taxes & fees
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About this property

Alcalá Expo

3-star Guadalajara hotel, connected to a shopping center in Zona Expo
An outdoor pool, a restaurant, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and a 24-hour front desk.
Alcalá Expo offers 38 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Guadalajara hotel also offers an outdoor pool, a vending machine, and tour/ticket assistance.

Alcalá Expo is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:30 AM and on weekends between 8:00 AM and 11:30 AM.
Alcalá Expo has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; MXN 300 to 350 for adults and MXN 250 to 300 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 300 to 350 for adults, and MXN 250 to 300 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
Property Registration Number 1

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Alcalá Expo Hotel
Alcalá Expo Guadalajara
Alcalá Expo Hotel Guadalajara

Alcalá Expo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 72 reviews
Rating 8 - Good. 17 out of 72 reviews
Rating 6 - Okay. 8 out of 72 reviews
Rating 4 - Poor. 4 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good , room exelent
Stayed 2 nights in Jan 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Lo unico que no me gusto mucho es que no hay elevador y para subir las maletas si es un poco dificil, todo lo demas fue excelente.
Stayed 8 nights in Sep 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location..
Stayed 4 nights in Aug 2024

6/10 Okay

Arturo

Very regular service
Stayed 6 nights in Jul 2024

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
El concepto, él diseño y la ubicación del hotel son muy buenas. El personal de recepción, (Juan Pablo y Vanessa) muy carismáticos y serviciales, la persona del desayuno (Maria Guadalupe) super amable y atenta. Pero a lo que se refiere de limpieza!!!! Si pudiera darle -1 al personal, lo haría con gusto. Para empezar,, en las sabanas encontré cabellos de alguien que por supuesto no eran míos, puesto que acababa de destender la cama. Las fundas de la cama entre sucias o percudidas! El baño tenía cabellos en las paredes de la bañera y en el piso. Y para colmo, el AC no enfriaba!! El hotel ofrece una piscina, lo que el hotel no describe, es el color verde sucio, con mangos y hojas del arbol en el fondo de la misma, asi que ni pensar en poner un pié dentro de ella. Yo me guíe por las reseñas de éste hotel para mi estancia, pero no se si me atreviera a quedarme una vez más aquí!
Stayed 2 nights in Jul 2024

6/10 Okay

Alfredo, Emiliano Zapata

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El lugar estuvo muy bien, el personal de recepcion eran muy amables y atentos, el unico problema fue con el personal de limpieza que solo hicieron la limpieza de la habitacion un dia.
Stayed 3 nights in Jul 2024

10/10 Excellent

Brissa

Liked: Staff & service
Stayed 5 nights in Jun 2024

6/10 Okay

Ishmael

Disliked: Amenities
It’s a nice cool place to chill
Stayed 5 nights in Mar 2024

10/10 Excellent

Adán Ervey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención por parte del personal, sobre todo la recepcionista de las tardes, que en todo momento fue demasiado atenta proporcionando recomendaciones. Solo se tuvo un pequeño percance con uno de los empleados, se nos comentó que durante nuestra estancia las llaves no servían y que ellos tendrían que abrirnos en todo momento, el empleado de la madrugada llegó a ser un poco grosero al solicitarle que abriera nuestra habitación en dos ocasiones que llegamos entre 1:00 y 2:00 am. También se tuvo un accidente en el cual manchamos accidentalmente la cubre almohada (lo que reconocemos es nuestro error y no nos molesta el cobro) sin embargo, este mismo recepcionista nos lo reclamó de mala manera diciendo que si no le pagábamos en ese momento no podíamos ingresar a la habitación (cabe destacar que en ningún momento nos negamos o reclamamos algo como para que el nos hablara de este modo) Fuera de eso, la estancia fue excelente, comida muy rica y habitaciones cómodas.
Stayed 4 nights in Feb 2025

8/10 Good

Paulina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
La decoración es muy moderna y bonita, mucho más de lo que se espera por su precio. Sin embargo, en los extras es un poco promedio, la alberca fría y bastante sucia y turbia, realmente no es para meterse.
Stayed 2 nights in Feb 2025

8/10 Good

JERRY

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Joana Carmela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito el hotel
Stayed 1 night in Jan 2025

8/10 Good

Jose Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilo , buena ubicación , confortable ,
Stayed 3 nights in Jan 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Servicio

Excelente servicio, ubicación y habitaciones muy comodas.
Stayed 2 nights in Dec 2024

10/10 Excellent

Thania

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. Las camas son cómodas, las habitaciones bonitas, espaciosas y bastante silenciosas. El desayuno bueno y completo. El personal es muy amable a excepción de un chico en recepción bastante grosero. Fuera de él, la estancia fue muy agradable. Ubicación muy conveniente, llegas a la Expo en menos de 10 min caminando.
Stayed 3 nights in Nov 2024

8/10 Good

Diana Lizet

Stayed 1 night in Nov 2024

6/10 Okay

Diana Lizet

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Sara Olivia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

luis arturo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Cristina

Traveled with group, Business traveler
Liked: Property conditions & facilities
Hay mucho ruido no se descansa bien debido a eso. En lo general la habitación es buena, aunque poca luz.
Stayed 4 nights in Nov 2024

10/10 Excellent

FABIOLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es de fácil acceso, casi frente a Plaza del Sol. Las habitaciones son amplias y la nuestra tenía vista a la piscina. Las camas extra grandes y cómodas. El personal es muy amable. Tienen café en la recepción y nos permitieron tomar mas de una taza. La piscina noes climatizada, por lo que el agua puede estar algo fria y aunque no nos dio tiempo de nadar, pudimos sentamos a comer en ésa zona y es muy relajante.
Stayed 1 night in Nov 2024

2/10 Terrible

Miranda

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me querían hacer cobro doble, debido a que no cuentan con personal capacitado. Me entregaron habitación sucia, piso pegostioso y lleno de papitas... Las recepcionistas no estaban y ponen a carbo a una persona de seguridad, la cual me hizo un cobro extra de $300, cuando me entregó la habitaciónme hizo la insinuación de querer recibir aún más propina, diciendo que mi habitación era mas cara, cosa que no fue así porque yo reservé todo incluido, para no tener que llegar a lidiar con este tipo de cosas. Pésimo. Y a las 6am ya había muchísimo ruido en el hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Rocio Virgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Oct 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the chic aesthetic and the hospitality of the people.
Stayed 4 nights in Oct 2024

10/10 Excellent

Diana Leticia Vargas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio pero si deberían variar un poco el desayuno
Stayed 3 nights in Oct 2024