Crystal Inn Hotel & Suites Great Falls

2.5 star property

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Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
$112
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
3701 31st St SW, Great Falls, MT, 59404
  • Place, Sun River
    ‪2 min drive‬
  • Place, Meadow Lark Country Club
    ‪4 min drive‬
  • Place, Montana ExpoPark
    ‪5 min drive‬
  • Airport, Great Falls, MT (GTF-Great Falls Intl.)
    ‪20 min walk‬

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Queen Beds, Smoking

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(96 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(83 reviews)
  • 387 sq ft
  • Sleeps 5
  • 2 Queen Beds

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About this property

Crystal Inn Hotel & Suites Great Falls

Great Falls hotel with coffee shop/cafe
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite. Housekeeping is available on request.
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Crystal Inn Hotel & Suites Great Falls provides a hot tub and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary to guests (available on request).

Crystal Inn Hotel & Suites Great Falls has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 1:00 AM on request
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1009 reviews
Rating 8 - Good. 204 out of 1009 reviews
Rating 6 - Okay. 70 out of 1009 reviews
Rating 4 - Poor. 30 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

QI

Stayed 1 night in Aug 2025

10/10 Excellent

Becky

Stayed 1 night in Aug 2025

10/10 Excellent

Herbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Beth

Traveled with family
Liked: Amenities
The room was nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room.
Stayed 1 night in Aug 2025

8/10 Good

Valarie

Liked: Staff & service, property conditions & facilities, room comfort

Nice

Nice. Pool and hot tub needed attention but not bad
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Quiet also with being so close to the airport.
Stayed 1 night in Aug 2025

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast could of been better
Stayed 1 night in Aug 2025

10/10 Excellent

Marcella

Excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Michele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Adam

Stayed 1 night in Aug 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service
Great room size
Stayed 1 night in Aug 2025

10/10 Excellent

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good...
Stayed 1 night in Aug 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kyla

Stayed 1 night in Aug 2025

10/10 Excellent

Deloris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean throughout the hotel, friendly and helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Hot breakfast abd a good selection. Very friendly staff. This was our second time staying here and it did not disappoint us at all. Great hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great! Clean room, comfortable bed and the breakfast was awesome.
Stayed 1 night in Aug 2025

6/10 Okay

Virginia

Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 2 nights in Aug 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, quiet, safe and clean!
Stayed 1 night in Aug 2025

6/10 Okay

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Easy checkin. Breakfast was good. Great place to stay!
Stayed 1 night in Aug 2025

8/10 Good

Franz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jul 2025