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Grand View Vacation Packages

Friendly staff. Great no charge continental breakfast.

My stay was Sunday-Friday. The staff were friendly and did try to help, but I felt like they were just trying to appease the customers as best they could as most of the issues were out of their control. The room was not vacuumed and appeared dirty. They finally vacuumed after 3 nights and me letting them know every night. The floors were old and very stained. The hall floors were dirty. The TV never did get fixed. The heater sort of worked. It made a ticking sound. Very annoying. The breakfast was dry cereal, waffles, white bread only jelly and peanut butter. The freeway noise was very disturbing. I would not recommend if you need a good nights sleep or at least ask for the side away from the freeway. The pool and hot tub are broken. The bed was comfortable enough. Unfortunately I had booked the wrong dates and have to stay the following week as well as my room is non refundable. If I had the $ I would definitely stay elsewhere. Update : 2nd week. Room is cleaner but carpet is still in need of a shampoo. Looks dirty and stained. Key reader is not working so the front desk has to let everyone in their room with the master key. They are hoping to have it fixed by the end of the week but could take longer. Definitely inconvenient for the customer as well as the staff. Tv works in this room. Night staff reception was nice about it.