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Radisson Hotel Grand Rapids Riverfront

3.0 star property

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Photo gallery for Radisson Hotel Grand Rapids Riverfront

Terrace/patio
Lobby
Room, 2 Queen Beds, Non Smoking, River View | Premium bedding, down comforters, desk, blackout drapes
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Laundry
  • Parking included
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
270 Ann Street NW, Grand Rapids, MI, 49504
  • DeVos Performance Hall
    ‪4 min drive‬
  • Van Andel Arena
    ‪4 min drive‬
  • John Ball Zoo
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View | Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | Premium bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking, River View

  • Sleeps 4
  • 2 Queen Beds

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Sonesta Hotel Grand Rapids Airport

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  • Parking included
4.0 out of 5, Very Good, (1429)
The price is $79
per night
$93 total
includes taxes & fees
May 7 - May 8
Sonesta Hotel Grand Rapids Airport

About this property

Radisson Hotel Grand Rapids Riverfront

3-star hotel in West Grand
This smoke-free hotel features a fitness center, a 24-hour business center, and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available on request.
Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool or hot tub.

A computer station is located on site and wireless Internet access is complimentary. Business amenities at this 3-star property consist of a 24-hour business center, meeting rooms, and coworking spaces. Event facilities measuring 3200 square feet (297 square meters) include a conference center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Radisson Hotel Grand Rapids Riverfront is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,200 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (57 inch wide door)
  • Handrails in stairways (50 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub, and guests under 18 years old are only allowed in the swimming pool and hot tub with adult supervision

Property is also known as

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids

Radisson Hotel Grand Rapids Riverfront Reviews

Reviews

6.2
Rating 10 - Excellent. 211 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 239 out of 1002 reviews
Rating 4 - Poor. 190 out of 1002 reviews
Rating 2 - Terrible. 167 out of 1002 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were surprised to find out that the property had just changed ownership a few days before our arrival. They were still trying to honor reservations, but the restaurant was closed. The room we were i had some minor issues, but overall wasn't bad and worked for our one night stay. The hotel definitely didn't look to be fully booked, so i would think the new owners would go out of their way to impress the guests, but we didn't feel that was the case.
Stayed 1 night in Jan 2025

2/10 Terrible

Jeff

Nasty

By far the most disgusting hotel I have ever been to. I left and bought another hotel. I’m hoping for a refund but even if I don’t get one it’s worth the cost to leave and buy another hotel to ensure I don’t bring back whatever they have in those rooms
Stayed 3 nights in Jan 2025

8/10 Good

Adrian

Traveled with group
Liked: Amenities
No breakfast
Stayed 1 night in Jan 2025

8/10 Good

Donnie

Stayed 1 night in Dec 2024

2/10 Terrible

arpine

Stayed 3 nights in Dec 2024

6/10 Okay

chris A

Traveled with family
Liked: Staff & service
Our room was clean, staff was friendly and check out was smooth. Elevator needed standard service. (Missing buttons and slow) Overall our stay was nice.
Stayed 2 nights in Dec 2024

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not what the name once was.
Stayed 2 nights in Dec 2024

6/10 Okay

TRACY

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hated it. Ended up leaving shortly after arriving and they took the money for deposit. It was supposed to be 50$ and was 60$. I didn't stay, sheets were stained, bugs in cob webs, no restaurant available no river front view, the guy there didn't speak English, the hot tub had a slime ring around it elevator was very scary.
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Stayed 1 night in Dec 2024

6/10 Okay

Ta'Nesa

Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place near downtown

Had a great stay. Comfortable beds!
Stayed 1 night in Dec 2024

8/10 Good

Tim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
We choose to stay at the Radisson Grand Rapids each year when we are in town for a conference. It is an easy drive to the downtown event center and offers a significant savings as compared to staying in downtown proper. Even though it is an older property, we have found it to be clean and comfortable.
Stayed 3 nights in Dec 2024

2/10 Terrible

Sarah

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst hotel stay and experience of my life! Hotel was run down, dirty and disgusting! Property does not look like pictures on website. Check in was a nightmare with incompetent staff and very unaccommodating & rude management! They made us wait to go to rooms after check in stating they were still being cleaned and said they would call when it was ready. After waiting a long time with no call, we checked on the room and were told they gave away my daughter’s room to someone else AFTER checking her in to it! That caused our party to be split on 2 floors instead of the rooms we were promised. When I asked to be moved to the same floor as our other party, I was told it could be done with management approval, but the manager refused to approve it and assigned someone else a room on that floor as I stood at the desk! He then told me they were fully booked and there was nothing he could do. He refused to make any accommodations due to their mistake of giving away our originally assigned room! I was ingnored by the manager when I came to the front desk and he decided to text on his phone and would not acknowledge me. He was extremely rude when I asked how they were going to rectify their mistake. The hotel restaurant and bar that was advertised on the website was shut down; only offered over priced frozen and reheated “breakfast sandwiches” and coffee. Were kicked out of our room early by cleaning staff before we had checked out!
Stayed 1 night in Dec 2024

6/10 Okay

Britney

Business traveler, Traveled with family

Pics look nicer. Restaurant isnt open.

I booked this hotel for the restaurant so i didnt have to leave the property with the family for dinner. Unfortunately the restaurant isnt operational. It "opens" for breakfast where they only offer bagels and cereal for a charge.
Stayed 2 nights in Dec 2024

6/10 Okay

Devin

Disliked: Cleanliness, property conditions & facilities

Very overpriced.

I payed extra for the river front view, but they didnt show pictures of how it would look on the website when I was booking it, once I got into the room I could see why. No balcony, the sheets were barely even on the bed all the way, there was a bunch of gnats in the bathroom and the TV was very old, so we couldn't log in to watch any streaming services. This stuff wouldn't be the biggest deal, but for what ended up being nearly $200 it was absolutely not worth that price. I have had $70 hotel rooms with better views, a cleaner room, and nicer tv, etc., so it was okay for what it was, but very overpriced.
Stayed 1 night in Nov 2024

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good river view

Had a great view of river
Stayed 1 night in Nov 2024

4/10 Poor

travis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Use caution…

Booked a two night stay so my daughter and I could visit GVSU for a college recruiting trip. Hotel was in much worse shape than pictures depicted. I got the impression it was a rehab project and the owners were trying to turn it around but they have a long way to go. For the money, I think there are probably much better alternatives in the Grand Rapids area. Seemed like it was in a shady part of town. The elevator and hallway smelled like marijuana. My daughter felt unsafe at the hotel. If I had to stay more than one night I would have canceled and moved to a different hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Ryan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location and price was perfect for what we needed. Front desk staff was normally MIA but it seemed to be due to short staffing and them doing other tasks.
Stayed 1 night in Nov 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

nicolas

Stayed 2 nights in Nov 2024

10/10 Excellent

Keirat

Stayed 1 night in Aug 2024

4/10 Poor

Jason

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The property is conveniently located right off the highway. The staff was unpleasant,they did not exchange our towels when asked to do so. No restaurant on site. The breakfast buffet is just a continental breakfast that they charge $12.99 pwr person. Not worth the price to stay here.
Stayed 2 nights in Nov 2024