Beginning of main content

Get an overview of this hotel
3-star Grand Rapids hotel close to DeltaPlex Arena and Conference Center

Popular property highlights

Free self parking
Free WiFi
Restaurant
Laundry facilities
Smoke-free property

Location

Situated on the waterfront, this hotel is within 3 mi (5 km) of DeltaPlex Arena and Conference Center, Van Andel Arena, and DeVos Performance Hall. Public Museum of Grand Rapids is 2.5 mi (4 km) away.

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and a spa tub. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include a conference center, coffee/tea in a common area, and conference space.

Room Amenities

All 162 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and microwaves. Free WiFi and MP3 docks are standard, as are LCD TVs with satellite channels.

Languages Spoken

  • English

Show all languages

The Grand River Hotel, Ascend Hotel Collection

270 Ann Street NW, Grand Rapids, MI 49504

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Number of children who can stay free - 3

gap period enforced between guest stays 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Hotel Names

  • Grand Rapids Riverfront Hotel
  • Hotel Riverfront
  • Riverfront Grand Rapids
  • Riverfront Hotel
  • Grand River Hotel Grand Rapids
  • The Grand River Hotel, Ascend Hotel Collection Hotel
  • The Grand River Hotel an Ascend Hotel Collection Member
  • The Grand River Hotel, Ascend Hotel Collection Grand Rapids

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 3200 square feet (297 square meters) include a conference center. An area shuttle within 3 miles and a shopping center shuttle are complimentary for guests. This business-friendly hotel also offers a spa tub, multilingual staff, and gift shops/newsstands. Concierge services and wedding services can be provided. Onsite self parking is complimentary. A total renovation of this property was completed in April 2017.

The Grand River Hotel, Ascend Hotel Collection is a smoke-free property.

  • Bar/lounge
  • Coffee/tea in common areas
  • Free shopping center shuttle
  • Elevator
  • 24-hour front desk
  • Conference space
  • Restaurant
  • Meeting rooms
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Computer station
  • Free area shuttle
  • Conference space size (meters) - 297
  • Luggage storage
  • Free RV, bus, truck parking
  • ATM/banking
  • Concierge services
  • Conference space size (feet) - 3200
  • Gift shops or newsstand
  • Conference center
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 162
  • Television in common areas
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Room Amenities

The Grand River Hotel, Ascend Hotel Collection offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Free weekday newspaper
  • Premium bedding
  • Microwave
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room massage available
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • LCD TV
  • MP3 docking station
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Number of bathrooms - 1
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet

Parking

Free self parking , Free RV, bus, truck parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

River Rock Restaurant - Overlooking the ocean, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

River Rock Lounge - Overlooking the ocean, this bar specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include a spa tub.

Guests under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?