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Springhill Suites Grand Rapids West

2.5 star property

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Photo gallery for Springhill Suites Grand Rapids West

Exterior
Property amenity
1 bedroom, desk, laptop workspace, blackout drapes
Lobby
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • 24/7 front desk
  • Laundry
$119
includes taxes & fees
Aug 18 - Aug 19

Explore the area

View in a map
4274 Parkway Place, Grandville, MI, 49418
  • RiverTown Crossings Mall
    ‪13 min walk‬
  • John Ball Zoo
    ‪9 min drive‬
  • Van Andel Arena
    ‪12 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

42-inch Smart TV with satellite channels, TV

Suite, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(15 reviews)
  • 376 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(41 reviews)
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Property amenity

Staybridge Suites Grand Rapids SW - Grandville by IHG

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.5 out of 5, Wonderful, (848)
$196 nightly
The price is $196 total
includes taxes & fees
Staybridge Suites Grand Rapids SW - Grandville by IHG

About this property

Springhill Suites Grand Rapids West

Grandville hotel with indoor pool
An indoor pool, a health club, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite. Housekeeping is available on request.
Springhill Suites Grand Rapids West offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. 42-inch Smart televisions come with satellite channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Springhill Suites Grand Rapids West features an indoor pool and a health club. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a picnic area, laundry facilities, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site, along with a car charging station.

Springhill Suites Grand Rapids West is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Greek, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Art gallery
  • Health club
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Grand Rapids West Hotel Grandville
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Grandville
Grandville Springhill Suites Grand Rapids West Hotel
Hotel Springhill Suites Grand Rapids West
Springhill Suites Grand Rapids West Hotel Grandville
Hotel Springhill Suites Grand Rapids West Grandville
Springhill Suites Rapids West
Springhill Suites Rapids West
Springhill Suites Grand Rapids West Hotel
Springhill Suites Grand Rapids West Grandville
Springhill Suites Grand Rapids West Hotel Grandville

Springhill Suites Grand Rapids West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 589 out of 778 reviews
Rating 8 - Good. 129 out of 778 reviews
Rating 6 - Okay. 22 out of 778 reviews
Rating 4 - Poor. 15 out of 778 reviews
Rating 2 - Terrible. 23 out of 778 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice place. One of nicest i have ever stayed in
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Steven

Stayed 2 nights in Feb 2025

6/10 Okay

Angela

Traveled with family
Liked: Staff & service
🙂
Stayed 1 night in Jan 2025

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ronn

Liked: Cleanliness, staff & service, property conditions & facilities
The ceiling / floors are not well insulated. You can here people above you walking heavy.
Stayed 1 night in May 2025

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY AT THIS HOTEL!!!

We had two reservations. One of our guests arrived with his wife and children. The front desk could not find the reservation even though we clearly showed them the email with confirmation. They FORCED them to purchase another room.
Stayed 1 night in Apr 2025

10/10 Excellent

Yajahira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Traveled with family and small children
Liked: Amenities
The pool floor is so so so slippery. Had our little guy fall and slip so many times. Needs floor mat or different flooring. Wild that there wasn’t a bigger injury.
Stayed 2 nights in Apr 2025

2/10 Terrible

Carol

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Stephanie

Traveled with family
Liked: Property conditions & facilities
We had a first floor room by the lobby. There were several people drinking and being super loud in the lobby. I could hear them from our room at almost midnight before I finally fell sleep.
Stayed 1 night in Apr 2025

10/10 Excellent

Stacy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel several times for work and it’s always clean and the staff is great
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 2 nights in Apr 2025

10/10 Excellent

DeAnndra

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room for the price. Comfortable for my family!!
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Todd

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

DON'T STAY HERE

The pool was unbelievably small with the most disrespectful kids. I will put it this way 10 kids in the pool made it feel extremely small. The staff was very un helpful and disrespectful. We called down to get a few more pillows plus a blanket. The lady at the front desk said ( you should already have what you need in your room housekeeping makes sure so i cant give you anything else). We cranked up the heat so my other daughter didnt freeze which made sleeping uncomfortable for everyone. Good luck on the tv situation as there is one tv to share between the pull out sofa area and the 2 queen beds. The position of the tv is in the worst possible spot. Last but not least be careful using the bathroom its a see through door. My daughter went to take a shower and we all ended up standing out in the hallway until she was done once we realized it was pretty much a see through door.
Stayed 1 night in Apr 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and close to location
Stayed 1 night in Apr 2025

10/10 Excellent

Sheree

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hannah

Stayed 1 night in Apr 2025

10/10 Excellent

Sharon, gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Stayed 2 nights in Apr 2025

4/10 Poor

Marcella

Stayed 1 night in Mar 2025

8/10 Good

Stacy

Stayed 1 night in Mar 2025