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Sonesta Hotel Grand Rapids Airport

3.0 star property

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Photo gallery for Sonesta Hotel Grand Rapids Airport

Relax in our spacious lobby, featuring a comfortable sofa, armchairs, and a fireplace.
Relax by the rectangular pool surrounded by lounge chairs and take in the views from the adjacent balcony.
Experience the sleek, modern design of this coffee shop, featuring a central counter, seating area, and coffee machine station.
Relax in comfort with lounge chairs and a round table, surrounded by lush greenery.
Relax in a stylish waiting area with a sofa, armchair, and geometric-patterned rug.

Popular amenities

  • Bar
  • Breakfast available
  • Parking available

Explore the area

Map
3333 28th St SE, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪5 min walk‬
  • Calvin College
    ‪2 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Kitchenette

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Kitchenette

7.6 out of 10
Good
(4 reviews)
  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Pool View

1 bedroom, in-room safe, individually decorated, individually furnished

Family Suite, Multiple Beds, Pool View

  • 675 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Pool View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Pool View

7.4 out of 10
Good
(13 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Business Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Kitchenette

8.8 out of 10
Excellent
(5 reviews)
  • 650 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible (Roll in Shower)

7.2 out of 10
Good
(7 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

8.4 out of 10
Very good
(58 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Roll-in Shower (Accessible)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed, Roll-in Shower (Accessible)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

8.6 out of 10
Excellent
(115 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Experience the inviting atmosphere of our lobby, featuring a high ceiling, balcony, and fireplace.

AmericInn by Wyndham Grand Rapids Airport North

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1006)
$89 nightly
The price is $89 total
includes taxes & fees
AmericInn by Wyndham Grand Rapids Airport North

About this property

Sonesta Hotel Grand Rapids Airport

3-star hotel in Kentwood
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Sonesta Hotel Grand Rapids Airport features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 4036 square feet (375 square meters) include conference space. This business-friendly hotel also offers a terrace, laundry facilities, and a convenience store. An area shuttle within 3 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Onsite uncovered self parking is complimentary.

Sonesta Hotel Grand Rapids Airport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Sonesta Hotel Grand Rapids Airport has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 mi
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 908 out of 1900 reviews
Rating 8 - Good. 434 out of 1900 reviews
Rating 6 - Okay. 244 out of 1900 reviews
Rating 4 - Poor. 141 out of 1900 reviews
Rating 2 - Terrible. 173 out of 1900 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kim

Stayed 1 night in May 2025

10/10 Excellent

Gregory

Stayed 1 night in May 2025

10/10 Excellent

Adeola

Stayed 3 nights in Apr 2025

10/10 Excellent

Machrina

Stayed 1 night in May 2025

8/10 Good

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Abbie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Didn’t have enough towels in our room and the pool didn’t have any either
Stayed 2 nights in May 2025

8/10 Good

Lisa

Stayed 2 nights in May 2025

10/10 Excellent

Josie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and the employees were helpful. Would definitely stay again.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I was told the hotel rooms are fully booked, and they can not fix the clogged sink because of lacking parts. They can do nothing. I have to wash everything in the shower.
Stayed 1 night in May 2025

4/10 Poor

Katie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel needs new management! Place was dirty. There were no towels by the pool and when we asked for some they were all out. They also ran out of Bath towels for the rooms when we needed more. We were givin bath mat towels by the man at the front desk. The shower had black all around the caulking, carpets were dirty, as well as floor boards. There was also a torn up chair in our room. Workers were nice, and the beds were comfy and clean that we could tell. Worst of they are a pet friendly hotel, which doesn't usually bother me, but someone let their dog crap all the way down one of the hallways.
Stayed 2 nights in May 2025

8/10 Good

Tracy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Everything is great except I’ve stayed here more than once and they keep saying they’re gonna fix the hot tub and they’re not so I’m not sure if I’ll be returning
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Izzy

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
There were holes in the bedsheets, chair was broken and the shower was leaking due to the poor silicone edge. Would not stay again
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had never stayed at these before. Rooms , beds, and pillows were nice and comfortable. Pleasantly surprised and would not hesitate staying in the future
Stayed 1 night in May 2025

4/10 Poor

NILAM

Stayed 1 night in May 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Trevor

Stayed 1 night in May 2025

6/10 Okay

Mahmoud

Business traveler, Traveled with family
Good
Stayed 1 night in May 2025

8/10 Good

Tamora

Liked: Property conditions & facilities
Goog
Stayed 1 night in May 2025

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to mall but bummed not tub closed
Stayed 1 night in Apr 2025

10/10 Excellent

aracely

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy and Free Shuttle to Airport

Very comfy hotel. Great service and free shuttle to the airport.
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The room air conditioner didn’t really work.
Stayed 2 nights in Apr 2025

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible conditions!

The hot tub did not work, the slide was down. The door to the bathroom fell off in my husbands hands. The drain to the tub was sharp and cracking. The thermostat didn't work on the wall. The door to the balcony locked you out and someone from in the room had to let you in. The chair in the room was decrepit, and the bed sunk down so far on one side that I had to sleep in the dead center or I rolled off. Never staying here again! Oh and I have 13 pictures of everything and for some reason it wont let me upload any.
Stayed 1 night in Apr 2025