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Sonesta Hotel Grand Rapids Airport

3.0 star property

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Photo gallery for Sonesta Hotel Grand Rapids Airport

Restaurant
In-room safe, individually decorated, individually furnished, desk
Lobby
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3333 28th St SE, Grand Rapids, MI, 49512
  • Place, Centerpointe Mall
    ‪5 min walk‬
  • Place, Woodland Mall
    ‪5 min walk‬
  • Place, Calvin College
    ‪2 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(162 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll in Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible (Roll in Shower)

7.8 out of 10
Good
(11 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds

8.2 out of 10
Very good
(79 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(15 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchenette

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(6 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Business Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 650 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Kitchenette

7.8 out of 10
Good
(8 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Pool View

In-room safe, individually decorated, individually furnished, desk

Family Suite, Multiple Beds, Pool View

  • 675 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Room, 1 Queen Bed, Roll-in Shower (Accessible)

In-room safe, individually decorated, individually furnished, desk

Room, 1 Queen Bed, Roll-in Shower (Accessible)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Hotel Grand Rapids Airport

3-star hotel in Kentwood
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, a microwave in a common area, and conference space. Housekeeping is available on request.
Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Sonesta Hotel Grand Rapids Airport features an indoor pool and a 24-hour fitness center. Event facilities measuring 4036 square feet (375 square meters) include conference space. An area shuttle within 3 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. This business-friendly hotel also offers a terrace, laundry facilities, and a convenience store. Complimentary uncovered self parking is available on site.

Sonesta Hotel Grand Rapids Airport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 mi
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (33 inches high)
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1333 out of 2690 reviews
Rating 8 - Good. 603 out of 2690 reviews
Rating 6 - Okay. 337 out of 2690 reviews
Rating 4 - Poor. 196 out of 2690 reviews
Rating 2 - Terrible. 221 out of 2690 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Bethany

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and great amenities.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ciji

Liked: Cleanliness, staff & service, amenities
Yes everything was great
Stayed 2 nights in Feb 2026

6/10 Okay

Chelsey

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Staff were all very friendly. The hallways and elevator were very cold unfortunately. The room was in great shape. We spent time in the hot tub and that was great, but the pool was so cold we couldn’t even relax in it.
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Stayed 3 nights in Feb 2026

10/10 Excellent

Adrienne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was super amazing and accommodating. We had a horrible flight and were very late coming in and had to go back to get our lost luggage from the airport and the staff at this hotel went above and beyond to help out.
Stayed 1 night in Feb 2026

10/10 Excellent

Wendy

Stayed 1 night in Feb 2026

6/10 Okay

Samira

Traveled with group
Liked: Cleanliness, amenities
The overall hotel experience was good. It just was a couple hiccups but nothing too major.
Stayed 1 night in Feb 2026

6/10 Okay

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

cassie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I was a little iffy about booking here because the price was so good but this place was incredible. Staff was great, clean rooms, literally no issues! I look forward to returning.
Stayed 1 night in Feb 2026

4/10 Poor

Brian

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Frigid temperatures in common areas.
Stayed 7 nights in Jan 2026

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities
Staff was friendly
Stayed 3 nights in Feb 2026

8/10 Good

Morgan

Stayed 3 nights in Feb 2026

10/10 Excellent

Kristen H

Stayed 3 nights in Jan 2026

8/10 Good

Eaton

Liked: Cleanliness, staff & service, amenities
Clean, comfortable, reasonably priced. Just didn't like that the shower hose was busted
Stayed 1 night in Feb 2026

6/10 Okay

Zelma

Stayed 1 night in Feb 2026

6/10 Okay

Cesar

Business traveler
Liked: Amenities
5th floor super COLD no heater!!! Bathroom Noisy a laudy a lot no turn off contact I CAN Not Sleep Only 1st floor Is Warm
Stayed 1 night in Feb 2026

10/10 Excellent

Daryl

Business traveler
Liked: Property conditions & facilities
The room was spotless clean Prompt 24 hr service to the airport A
Stayed 1 night in Feb 2026

6/10 Okay

Saifoulaye

Th
Stayed 2 nights in Jan 2026

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
The room was wonderful and check in was great!!
Stayed 1 night in Feb 2026

8/10 Good

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Our room was close to the elevator and all night could hear it going up and down. It was more of a grinding noise and thought in need of service. Otherwise, it was very clean and staff was great.
Stayed 1 night in Jan 2026

8/10 Good

Dennis

Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was well run and if a problem came up it was immediately taken care of
Stayed 2 nights in Jan 2026

6/10 Okay

Alyssa

Liked: Cleanliness, staff & service, amenities
Everything was great. Just the parking lot was not plowed when we went and I fell and hurt my knee.
Stayed 1 night in Jan 2026

8/10 Good

Leo

Stayed 6 nights in Jan 2026

10/10 Excellent

Cesar

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really cleaned room , good size room & pool definitely would stay again
Stayed 1 night in Jan 2026