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Get an overview of this hotel
3.5-star Grand Rapids hotel in Heartside

Popular property highlights

Pets allowed
Smoke-free property
24-hour front desk

Location

Located in Heartside, this hotel is within a 10-minute walk of Van Andel Arena and Downtown Market. DeVos Performance Hall and Public Museum of Grand Rapids are also within 15 minutes. Grand Rapids Station is 9 minutes by foot.

Hotel Features

Self parking and a 24-hour front desk are available at this smoke-free hotel.

Room Amenities

All 155 rooms offer free WiFi, coffee makers, and LED TVs with cable channels. Other amenities available to guests include Netflix, free local calls, and hair dryers. Housekeeping is available on request.

Languages Spoken

  • English

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Canopy by Hilton Grand Rapids Downtown

131 Ionia Avenue SW, Grand Rapids, MI 49503

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 17 per person (approximately)
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
  • Dogs only
  • 2 per room (up to 50 lbs)
  • Food and water bowls are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Hotel Names

  • Canopy By Hilton Rapids Rapids
  • Canopy by Hilton Grand Rapids Downtown Hotel
  • Canopy by Hilton Grand Rapids Downtown Grand Rapids
  • Canopy by Hilton Grand Rapids Downtown Hotel Grand Rapids

Hotel Amenities

Property Features

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This Grand Rapids hotel also offers dry cleaning/laundry services, an elevator, and a water dispenser. Onsite parking is available (surcharge).

Canopy by Hilton Grand Rapids Downtown is a smoke-free property.

  • Luggage storage
  • Water dispenser
  • Elevator
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Number of bars/lounges - 2
  • Snack bar/deli
  • 24-hour front desk
  • Covered parking
  • Secured parking
  • Year Built - 2020
  • Total number of rooms - 155
  • Coffee shop or café
  • Number of floors - 8
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Number of buildings/towers - 1
  • Smoke-free property
  • Food and water bowls

Room Amenities

Canopy by Hilton Grand Rapids Downtown offers 155 accommodations with coffee/tea makers and hair dryers. 55-inch LED televisions come with premium cable channels and Netflix. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Television
  • Coffee/tea maker
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • In-room climate control (air conditioning)
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • Connecting/adjoining rooms available
  • LED TV
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Netflix
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Hulu
  • Streaming services
  • Laptop-friendly workspace
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Mobile key entry

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Knoop - This theme restaurant specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.

Portico - This café serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

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