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Best Western Executive Inn & Suites

2.5 star property

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Photo gallery for Best Western Executive Inn & Suites

Lobby
Exterior
1 bedroom, iron/ironing board, WiFi, bed sheets
Indoor pool
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
2725 Buchanan Avenue SW, Grand Rapids, MI, 49548
  • Downtown Market
    ‪5 min drive‬
  • Van Andel Arena
    ‪6 min drive‬
  • DeVos Performance Hall
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, WiFi, bed sheets

Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

1 bedroom, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 bedroom, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.0 out of 10
Good
(7 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(27 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | 1 bedroom, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.4 out of 10
Very good
(35 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | 1 bedroom, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | 1 bedroom, iron/ironing board, WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.6 out of 10
Excellent
(7 reviews)
  • 250 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1725)
$101 nightly
The price was $119
The price is $101 total
includes taxes & fees
Sonesta Hotel Grand Rapids Airport

About this property

Best Western Executive Inn & Suites

Grand Rapids hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Executive Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Executive Inn & Suites features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Grand Rapids hotel also offers a vending machine, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Executive Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Grand Rapids
Best Western Executive Inn Grand Rapids
Best Executive Grand Rapids
Best Executive & Suites Rapids
Best Western Executive Inn & Suites Hotel
Best Western Executive Inn & Suites Grand Rapids
Best Western Executive Inn & Suites Hotel Grand Rapids

Best Western Executive Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 375 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 163 out of 1001 reviews
Rating 4 - Poor. 93 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Towanda

Stayed 2 nights in Apr 2025

8/10 Good

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ernestine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay! Service was excellent!!
Stayed 1 night in Mar 2025

8/10 Good

Jason

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 1 night in Mar 2025

8/10 Good

HALEY

Stayed 2 nights in Mar 2025

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Pedro

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited breakfast and no staff present during that time (6-9:30am). The rooms are dirty and there’s clearly a lack of maintaining them. All throughout, the hotel lack maintenance.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Was told at check in that breakfast was included and ended at 10am. I came down at 9:15am and I was told it ended at 9:30 which was not what I was told and it was now closed because they ran out of plates and cups. A complete inconvenience and my price included breakfast and I had to still go out and get my kids breakfast.
Stayed 2 nights in Mar 2025

6/10 Okay

Ron

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good for cheerleading competition

Staff was friendly. Shrets were dirty so they immediately changed them. Manager used master key and just walked into our room by mistake. Breakfast was good and i get not having too much excess, but probably should put out more than a cup of scrambled eggs and four sausages at a time at 8am. Good place to stay if your away doing other things you're entire stay.
Stayed 1 night in Mar 2025

4/10 Poor

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

mai youa

Stayed 1 night in Mar 2025

6/10 Okay

Emilie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They has no syrup and oj was out:(
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Sony

Stayed 1 night in Feb 2025

8/10 Good

Milica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little worn around the edges but overall verry good and clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Wendy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations! Our room was spotless! The staff was extremely kind and accommodating. It was close to the highway so we were able to get to our events easily. The surrounding area was a little sketchy but the hotel felt safe.
Stayed 2 nights in Feb 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable and very nice for tge money quiet and clean great stay
Stayed 1 night in Feb 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

SUBHASHINI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Customer service

It was good, grt customer service!
Stayed 2 nights in Feb 2025

6/10 Okay

Ben

Liked: Staff & service
Friendly. Missing shampoo and other items.
Stayed 1 night in Feb 2025

8/10 Good

scott

Stayed 4 nights in Feb 2025

6/10 Okay

Hannah

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The stay was nice. Unfortunately the room we stayed in had a bit of water damage for the room above, and the ceiling was leaking into our room. The bathtub drain broke off but the staff attended to the drain quickly, the noise from the surrounding area was very noticeable but that is not an issue the hotel chain can control. The elevator was broken and we were in the third floor. Not a place I would recommend to friends or family visiting from out of town. If you are looking for a place close to downtown or for convenience it’s not bad.
Stayed 2 nights in Feb 2025