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Best Western Executive Inn & Suites

2.5 star property

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Photo gallery for Best Western Executive Inn & Suites

Lobby
Iron/ironing board, WiFi, bed sheets
Exterior
Reception
Free daily continental breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
$106
includes taxes & fees
Nov 7 - Nov 8

Explore the area

View in a map
2725 Buchanan Avenue SW, Grand Rapids, MI, 49548
  • Place, Downtown Market
    ‪5 min drive‬
  • Place, Van Andel Arena
    ‪6 min drive‬
  • Place, DeVos Performance Hall
    ‪7 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.4 out of 10
Very good
(41 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(33 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.0 out of 10
Good
(7 reviews)
  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(6 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

Iron/ironing board, WiFi, bed sheets

Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.4 out of 10
Very good
(8 reviews)
  • 250 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed) | Iron/ironing board, WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Best Western Executive Inn & Suites

Grand Rapids hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Best Western Executive Inn & Suites offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Executive Inn & Suites features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This Grand Rapids hotel also offers a vending machine, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Executive Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Executive Grand Rapids
Best Western Executive Inn Grand Rapids
Best Executive Grand Rapids
Best Executive & Suites Rapids
Best Western Executive Inn & Suites Hotel
Best Western Executive Inn & Suites Grand Rapids
Best Western Executive Inn & Suites Hotel Grand Rapids

Best Western Executive Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 367 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 173 out of 1001 reviews
Rating 4 - Poor. 97 out of 1001 reviews
Rating 2 - Terrible. 89 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lanette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Wasem

Traveled with family and small children
Disliked: Cleanliness, amenities
didn't like the area, it does not look safe at all. The girl at the front desk was nice when we checked in she told us that the gym opens 24 hours and it was also written on the website. But one rude guy told us when we were at the gym, the gym closes 11 pm, we told him everything but he was very stupid I think and said no we it close 11. Food is very very very poor and disgusting. I will never go back there, mostley the Best Western Inns
Stayed 2 nights in Jul 2025

8/10 Good

brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, enjoyed the excercose room and breakfast
Stayed 1 night in Jul 2025

4/10 Poor

Jeffrey

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Carpeting filthy dirty. Corridors esp dirty & grimy. Room carpets really dirty. Our feet black with dirt from carpets when barefoot. Pool area was dirty, hot & pool water was not clear. The pool room had to be 110 degrees with no air circulating. Just sitting by pool was terribly uncomfortable. Breakfast area was not clean & not well stocked. Attendant was there & not really monitoring when to refill breakfast choices. Had to wait 10 minutes to get more eggs & sausage. Serving station & tables were not clean. When attendant did wipe tables it was with dry cloth-simply knocking crumbs to floor! Highly disappointed & don’t recommend.
Stayed 1 night in Jul 2025

6/10 Okay

Delford, Lawrenceburg

Liked: Cleanliness, staff & service, property conditions & facilities
Great except for the breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Apr 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jul 2025

8/10 Good

judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Mike

Traveled with family
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Nakeisha, Westland

Awesome
Stayed 3 nights in Jul 2025

4/10 Poor

Marc

Traveled with partner
Disliked: Staff & service
Sleeping- awaken by someone trying to get in our room. Unsatisfied with answers from the staff. How could this happen. Breakfast- juice was not working. I was very dissatisfied with dealing with the staff concerning someone trying to break into our room. I rate our stay a poor overall.
Stayed 1 night in Jul 2025

8/10 Good

Regina

Stayed 1 night in Jul 2025

8/10 Good

Eshili

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Better options avaliable

It wasnt pleasant. We have been road tripping and this is worst hotel so far. Really old. AC stopped working for a whole day when it was like 85 outside.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lacey

Traveled with partner, Traveled with pets
Liked: Amenities
Property was experiencing some issues due to the heat wave. They were still able to accommodate us for multiple days. Their front desk staff is excellent at customer service and problem solving. Not pet friendly!
Stayed 2 nights in Jun 2025

8/10 Good

Adam

Stayed 1 night in Jun 2025

10/10 Excellent

Chirag

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and staff
Stayed 1 night in Jul 2025

8/10 Good

Santiago

Stayed 1 night in Jun 2025

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
DRESSER NEED UP DATE AND SOFA WAS RUFF SHAPE BUT HOTEL WORK GREAT FOR US GOOD FOR THE PRICE WILL STAY AGAIN
Stayed 1 night in Jun 2025

4/10 Poor

Tracey

Traveled with family
Stayed 1 night in Jun 2025

8/10 Good

melissa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and great prices would recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool, good breakfast filled regularly, clean rooms, bed a little more firm than used to but slept no problem. Right off wxpressway 10 minutes from downtown. Other than a pizza hut and a gas station not much else near hotel except other hotels. Room did have mini fridge and microwave
Stayed 1 night in Jun 2025