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Amway Grand Plaza, Curio Collection by Hilton

4.0 star property

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Photo gallery for Amway Grand Plaza, Curio Collection by Hilton

Ballroom
Lobby
Indoor pool
Ballroom
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Pool
  • Pet friendly
$254
includes taxes & fees
Aug 29 - Aug 30

Explore the area

View in a map
187 Monroe Ave Nw, Grand Rapids, MI, 49503
  • DeVos Performance Hall
    ‪2 min walk‬
  • DeVos Place Convention Center
    ‪3 min walk‬
  • Van Andel Arena
    ‪5 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking (Plaza)

Luxury Suite, 1 King Bed, Non Smoking (Plaza) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Luxury Suite, 1 King Bed, Non Smoking (Plaza)

9.0 out of 10
Wonderful
(2 reviews)
  • 1012 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, River View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking, River View

9.4 out of 10
Exceptional
(18 reviews)
  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

  • 614 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area | 42-inch plasma TV with premium channels, TV

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(58 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, River View

9.0 out of 10
Wonderful
(12 reviews)
  • 450 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(19 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Amway Grand Plaza, Curio Collection by Hilton

Grand Rapids hotel connected to the convention center, steps from DeVos Performance Hall
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a coffee shop/cafe.
Amway Grand Plaza, Curio Collection by Hilton offers 656 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Amway Grand Plaza, Curio Collection by Hilton features an indoor pool and a hot tub. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Wired and wireless Internet access is complimentary.

This hotel offers access to 46 meeting rooms and limo/town car service. Event facilities measuring 47124 square feet (4378 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Amway Grand Plaza, Curio Collection by Hilton is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
MDRD - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
The Kitchen by Wolfgang - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Starbucks - Onsite coffee shop. Open daily.
The Kitchen Counter - This restaurant serves breakfast and lunch. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (USD 41 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 15 for adults and USD 4 to 15 for children
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • MDRD
  • Ruths Chris Steakhouse
  • Starbucks
  • The Kitchen by Wolfgang
  • The Kitchen Counter

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 46 meeting rooms
  • 47,124 square feet of conference space

Outdoors

  • On a river

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 29 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with premium channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4 to 15 for adults, and USD 4 to 15 for children
  • Self parking fee: USD 41.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Amway Grand Plaza
Amway Hotel
Amway Hotel Grand Plaza
Grand Plaza Amway
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Amway Grand Plaza Hotel Grand Rapids
Amway Grand Plaza Hotel
Amway Grand Plaza Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel
Amway Grand Plaza Curio Collection Hilton Grand Rapids
Amway Grand Plaza Curio Collection Hilton
Amway Grand Plaza, Curio Collection by Hilton Hotel
Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

Amway Grand Plaza, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1005 reviews
Rating 8 - Good. 175 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 52 out of 1005 reviews
Rating 2 - Terrible. 44 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shayna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfy bed and sheets! Beautiful decor. Room was pretty small and bathroom was uncomfortably tiny and difficult to get ready in. No counter space for toiletries and makeup. Overall we had a nice stay, but it wasn’t worth how much I paid for the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness
Nice restaurants on site and even more walking distance. Sky walk to events at devouse and. Vanandel is nice also.
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe environment.
Stayed 2 nights in May 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice upscale hotel. The staff was very attentive and went out of their way to make sure that your stay is a pleasant experience.
Stayed 1 night in May 2025

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Convenient that the hotel has access to the performance center.
Stayed 1 night in May 2025

2/10 Terrible

Julia

Traveled with group
Rooms were not ready at time of check in and this appeared to be a problem for multiple hotel guests. Once your room was ready, you had to wait in a very long line for a second time to pick up your room key.
Stayed 1 night in May 2025

6/10 Okay

Alicia

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
I did not like that our hotel room was dirty with black mold in the bathroom tile. Carpet dirty. Walls cracking, patches & bubbling. Closet not having a door and there was no microwave. Could hear people talking normally in the room next door.
Stayed 1 night in May 2025

6/10 Okay

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Erik

Traveled with partner
Disliked: Cleanliness, staff & service
Check in doesn't start until 4 pm. We got in the long line to check in to our room only to find out our room wasn't ready and we would get a text when it's ready. We were staying because we had a concert my wife and a few women had to get ready in their public bathroom instead of their rooms. We got a text hours later while we were at our concert. We walked back and had to stand in line again to check in. We only got to enjoy our room for a few hours. With no late check out offered. It happened during mother's Day weekend when I was trying to spoil my wife.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

MARGIANA DANIELA

Traveled with family and small children
Liked: Cleanliness, staff & service
THE ROOMS WERE SPACIOUS, BUT I FOUND THE ROOSMA BIT OUTDATED. AND THE SHAMPOO BOTTLE WAS EMPTY.
Stayed 1 night in May 2025

6/10 Okay

sierra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Would’ve been 5 stars if we didn’t have to wait 5 hours for our room AFTER check in time. Check in was at 4:00. They said they had no rooms even tho we booked 6 months in advance. Had us pay $350 for our room but wasn’t able to actually get the key until 9:30 at night. Worst customer service experience ever. But the hotel itself was very nice & super clean. Not sure if I would ever go back after that though unfortunately.
Stayed 1 night in May 2025

6/10 Okay

Lauren

Stayed 1 night in May 2025

6/10 Okay

Sara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms weren’t ready till 6:30.
Stayed 1 night in May 2025

10/10 Excellent

Melinda

Stayed 1 night in May 2025

10/10 Excellent

Christoffer, Grand Rapids

Stayed 2 nights in May 2025

4/10 Poor

Sarah, Carleton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at 4 to be told rooms where not ready and had to wait till after 6:30 pm for our room to be ready, and parking was a mess had to pay $48 dollars to park for less then 24 hours Hotel is beautiful but to have us wait and not give us a discount is outrageous
Stayed 1 night in May 2025

6/10 Okay

Kirsten

Traveled with group
Disliked: Room comfort
Charges $3 for bottled water in room, bathroom sink drained extremely slow, room was not ready at arrival. I was charged $100 over what I booked room at.
Stayed 1 night in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I seemed to be there on the busiest weekend of the year! Even so, the desk staff was kind and accommodating. The room was clean and the view was spectacular!
Stayed 1 night in May 2025

10/10 Excellent

Donaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Best restaurant on 27ty floor food was amazing too
Stayed 1 night in May 2025

8/10 Good

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Rapids is beautiful

We love the Amway Grand. The only bummer was we were given a handicap shower room, so water just goes everywhere woth showers. Our toliet wasn’t fully flushing & we were close to the elevator so that’s always a louder area when you’re trying to sleep. The hotel is beautiful and historic, just bummed about a few tolerable things.
Stayed 1 night in May 2025