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Would absolutely not recommend this hotel unfortunately. The club next door was extremely, extremely loud. Our room on the third floor felt like we were in the club. The windows were actually shaking with the noise. Despite wearing earplugs, we got zero sleep until well after 2am when the club closed. We were totally unaware of the noise issues at this hotel and had received no information on our booking regarding the noise issue. We would never have booked this hotel if we had have known about the noise. We essentially did not get any sleep. Check in was terrible. 4pm with no opportunity for early check in when we had a wedding at 330 was tough. The hotel staff suggested getting ready at the bathroom in the cafe next door. The bathroom did not have outlets and the cafe/music hall patrons and staff were upset with us for having to use their bathroom (understandable but also the only option as per the hotel staff). The staff said the room keys were not working - thus, a staff member had to let us in the room every time we entered throughout our stay. Very inconvenient. Also a safety concern as we did not have to provide identification for getting access to our room (ie. we could have asked to be let in any room number and it seemed the staff would have opened the door for us. We felt very unnerved leaving our stuff in the room due to this). Room was mostly clean - however, some hairs were noticed in our bed sheets which wasn’t ideal. Not worth the price whatsoever.

Great location, great staff, very helpful, had an initial issue with arrival, but management and staff went above and beyond to make the rest of the stay incredible. Highly recommend this hotel if you stay in Charlottetown.

Beautiful scenic property, with views of the ocean from all rooms. Breakfast was decent, at least boiled eggs with the continental choices A little hard to find from the main road. Driving into property, dirt road with potholes. No restaurants close for dinner so plan ahead

The room was lovely and spacious with a very large bathroom. The breakfast was not what you would expect from a 5-star hotel. The selection was terrible - donuts and butter tarts are not appealing at breakfast. The staff was not good at refilling - they even ran out of regular coffee and by the time they brought the coffee they had run out of cups. There was no dining room for breakfast. Guests had to sit on sofas and living room chairs in the reception room and eat from coffee tables which was not comfortable at all. The reception staff member on duty when we checked out around 10:00 am on September 11 was not friendly or hospitable.

We recently stayed at the Sydney for four nights while visiting PEI. Would highly recommend staying at this property for several reasons including friendliness of the staff, cleanliness of the room & common areas, and the breakfast each morning (particularly the PEI potatoes)! The location is a five minute walk to the park, pier, and downtown while being slightly out of the cruise ship traffic/congestion. Charlottetown is a great location to be able to bounce around the island while still having plentiful choices for restaurants. Looking forward to a return trip!