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Golden Vacation Packages

Clean newly renovated rooms

Great view, staff was amazing, room was clean but bathroom was extremely small, more like a two piece and def only room for 1.

We stayed at the property for 5 days recently, and overall we had an excellent stay, although this property is bit old, but the hotel was kept clean, and the staff were super nice and helpful, the studio room we stayed in had a kitchen, which was nice since we did some cooking there, like a little breakfast, and there is laundry on site, definitely a plus for longer stays Hotel also offered free bear sprays for guests, a very nice touch, we will definitely consider going back again if we decided to visit the banff/canmore area in the future.

Harmony (Butler) was wonderful and the location was amazing

The elevator close to our unit is not working so we have to walk/ carry our luggage’s from the opposite of number 1 elevator to our room. Not convenient to go in and out of our unit to done or shop .

It was clear we were there for the pool and the front desk staff weren’t helpful with instructions given it was our first time at the property. We were not provided with instructions for where to go to access the pool so we asked at the front desk. We proceeded out to the pool and we didn’t know pool towels were available at the front desk when they could have just told us that when we asked how to get to the pool! So again we had to backtrack to get towels. Same for returning and exchanging for dry towels. Taking the time to explain the process to guests would make thing much more smooth. Otherwise the stay was nice. Great service poolside and breakfast was really good. Comfortable beds and a nice rest. Good location.