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Get an overview of this hotel
5-star Gold Coast hotel in Benowa

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business center
Laundry facilities

Location

This family-friendly Gold Coast hotel is located in Benowa, within 2 mi (3 km) of Gold Coast Regional Botanic Gardens and Metricon Stadium. Emerald Lakes Golf Club and Southport Golf Club are also within 2 mi (3 km).

Hotel Features

4 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free water park access, an outdoor pool, and 2 bars/lounges are onsite.

Room Amenities

All 333 rooms offer free WiFi, pillowtop beds, and LCD TVs with digital channels. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.

Languages Spoken

  • English

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RACV Royal Pines Resort Gold Coast

Ross Street, Benowa, QLD 4217

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 34 and AUD 34 for adults, AUD 10 and AUD 34 for children (approximately)
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Hotel Names

  • RACV Pines
  • RACV Pines Resort
  • RACV Resort Royal Pines
  • RACV Royal
  • RACV Royal Pines
  • RACV Royal Pines Benowa
  • Racv Royal Pines Gold Coast
  • RACV Royal Pines Resort Benowa
  • Royal Pines RACV
  • Royal Pines Resort RACV
  • Racv Royal Pines Ashmore
  • Racv Royal Pines Hotel Benowa
  • RACV Royal Pines Resort Gold Coast, Australia - Benowa
  • RACV Royal Pines Resort Gold Coast Hotel
  • RACV Royal Pines Resort Gold Coast Benowa
  • RACV Royal Pines Resort Gold Coast Hotel Benowa

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Hotel Amenities

Property Features

In addition to a full-service spa, RACV Royal Pines Resort Gold Coast features a golf course and a complimentary water park. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and limo/town car service. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. Complimentary self parking is available on site, along with a car charging station.

RACV Royal Pines Resort Gold Coast is a smoke-free property.

  • Waterslide
  • Elevator
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Outdoor pool
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Luggage storage
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Pool umbrellas
  • Outdoor tennis courts - 5
  • Total number of rooms - 333
  • Number of floors - 22
  • Golf course on site
  • Coffee/tea in common areas
  • Newspapers in lobby (surcharge)
  • Number of bars/lounges - 2
  • Full-service spa
  • Free water park access
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1991
  • Electric car charging station
  • Coffee shop or café
  • Free WiFi
  • Pool sun loungers
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (surcharge)
  • Children's pool
  • Spa services on site
  • Area shuttle (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 4
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 5
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site

Room Amenities

RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Free WiFi
  • Pillowtop mattress
  • LCD TV
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Bed sheets provided
  • Number of bathrooms - 1
  • Grab bar - near toilet

Parking

Free self parking , Valet parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Kalinda Restaurant - This restaurant serves breakfast only.

Trattoria Amici - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Arakawa Japanese - This restaurant serves dinner only. Open select days.

Panorama - Onsite café. Open daily.

Videre - This restaurant serves brunch only. Reservations are required. Open select days.

24-hour room service is available.

Spa Services

One Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub and a steam room.

The spa is open select days.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with waterslides. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing nearby
  • Fitness classes on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

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