Phoenician Resort

4.0 star property

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Photo gallery for Phoenician Resort

Property grounds
Reception
Apartment, 1 Bedroom | Room amenity
Apartment, 1 Bedroom | Balcony
Exterior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Dryer
  • Hot Tub
  • Washer

Explore the area

Map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪12 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

Apartment, 2 Bedrooms

  • 1141 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Apartment, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

One-Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Phoenician Resort

4-star aparthotel in Broadbeach
This smoke-free aparthotel features an indoor pool, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a hot tub, and a children's pool. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Phoenician Resort provides an outdoor pool and a health club. Public areas are equipped with complimentary wireless Internet access. This family-friendly aparthotel also offers a hot tub, a sauna, and a terrace. Limo/town car service and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Phoenician Resort is a smoke-free property.

Languages

English

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.00 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1099 reviews
Rating 8 - Good. 389 out of 1099 reviews
Rating 6 - Okay. 98 out of 1099 reviews
Rating 4 - Poor. 24 out of 1099 reviews
Rating 2 - Terrible. 11 out of 1099 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne Desmond

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Phoenician is centrally located in Broadbeach - very close to restaurants, transport, shopping centre and a short stroll to the beach. The staff are great and easy to deal with.
Stayed 7 nights in Feb 2025

10/10 Excellent

Pam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Anilyn

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property needs a paint & out dated couch.
Stayed 7 nights in Feb 2025

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, room comfort

Tina Turner family

Fantastic stay room perfect but the too hard
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay, clean, pool area fantastic
Stayed 3 nights in Feb 2025

10/10 Excellent

Sapela

Liked: Cleanliness, room comfort

5 th time staying in there Handy to everything

Stayed 3 nights in Feb 2025

6/10 Okay

Karen

have stayed a few times here and we really love the convenience of where it’s located. for the price it’s okay, but needs a bit of TLC
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Stayed 4 nights in Feb 2025

10/10 Excellent

Shazlin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay! Will be back again
Stayed 3 nights in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Extremely noisy otherwise coul not fault
Stayed 4 nights in Jan 2025

10/10 Excellent

Leigha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reception ladies were lovely and funny!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sharna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, safe and secure especially after hours. The apartment was clean and well fitted out with excellent air-conditioning and plenty of room on the balcony. We were within easy walking distance to shops, restaurants a supermarket and the beach. A 2 minute walk to the tram and 600m from the Casino.
Stayed 4 nights in Jan 2025

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort

Great place to stay, central to everything.

PROS Staff are super friendly and helpful. Central to Oasis shopping centre, including Woolworths, boutiques, gym,chemists, bakery, hairdresser,etc Restaurants and Main Street are underneath the apartments on ground floor. Great swimming pool, indoor and out, indoor large spa. Tramstop 5 min walk. Rooms vary (as all individually furnished), but plenty of room in 1 bed apartment. Free basement parking. Easy walk to casino. CONS Not all have king bed, some have queen. Loud noisy cars seem to cruise around the block, which are really loud. Noise and music/singing from restaurants at night, but usually goes quiet about 10. Depending on which apartment you’re in, there is a construction site in a nearby street that starts early and at the moment are excavating, so dump trucks use the road.
Stayed 9 nights in Jan 2025

8/10 Good

Cameron

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the beach, restaurants, trams and Woolies. Apartment had all the amenities to make you feel at home. Would stay here again depending on the price/deal.
Stayed 3 nights in Jan 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property was in a great location, close to restaurants, beach and shopping.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lukinn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Nate

Traveled with group
Stayed 2 nights in Jan 2025

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Renae

Liked: Cleanliness, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff Julie on check in was wonderful and very welcoming and helpful with directions as very large property! Lady on checkout was really nice too! Didn’t catch her name. Loved the area and atmosphere! Highly recommend this property.
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, room comfort

Great value for money

Very good value for money spacious 1 bedroom apartment with everything you need and great views. Very nice location close to the beach, public transport, shops, resteraunts etc. All staff very friendly and helpful. (Diana was a legend!) Too busy to use any of the facilities but the pool looks nice!
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Very good location with all necessary facilities on doorstep
Stayed 3 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Dec 2024