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Aparthotel

Phoenician Resort

4.0 star property

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Photo gallery for Phoenician Resort

Property grounds
Exterior detail
Apartment, 1 Bedroom | Room amenity
Apartment, 1 Bedroom | Balcony
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Dryer
  • Hot Tub
  • Washer
$319
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Place, Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, The Oasis
    ‪3 min walk‬
  • Place, The Star Gold Coast
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪24 min drive‬

Room options

One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 1141 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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About this property

Phoenician Resort

4-star aparthotel in Broadbeach
This smoke-free aparthotel features an indoor pool, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a hot tub, and a children's pool. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Phoenician Resort offers 80 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Phoenician Resort provides an outdoor pool and a health club. Public areas are equipped with complimentary wireless Internet access. This family-friendly aparthotel also offers a hot tub, a sauna, and a terrace. Limo/town car service and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Phoenician Resort is a smoke-free property.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 3 2025 to November 26 2025 (dates subject to change):
  • One of the swimming pools
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.00 per night
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1156 reviews
Rating 8 - Good. 408 out of 1156 reviews
Rating 6 - Okay. 103 out of 1156 reviews
Rating 4 - Poor. 26 out of 1156 reviews
Rating 2 - Terrible. 12 out of 1156 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jess, Warragul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the convenience of location and friendly staff
Stayed 5 nights in Aug 2025

10/10 Excellent

JASON

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly
Stayed 8 nights in Aug 2025

6/10 Okay

Allison

Traveled with family
Disliked: Cleanliness, amenities
The property is dated but in a great location. The floors in our apartment were dirty and by day 3 we found a broom so could sweep the whole apartment. One of the bathrooms/shower was dirty and the shower door kept coming off the rail, so everyone ended up using the other bathroom - one bathroom between 4 adults was hectic. Overall it had everything we needed, in a great location would have been more enjoyable if the rooms were cleaner and in full working order.
Stayed 7 nights in Aug 2025

6/10 Okay

Greg

Liked: Cleanliness, property conditions & facilities
Good resort. Bit noisy
Stayed 5 nights in Aug 2025

8/10 Good

Darryl Christopher

Traveled with family
Disliked: Property conditions & facilities
Great location handy to restaurants and public transport. The reception staff were great.
Stayed 6 nights in Aug 2025

6/10 Okay

Matthew

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Showing it age. Price was good but staff could be more helpful.
Stayed 6 nights in Aug 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent property we will definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Tim

Liked: Cleanliness
Stayed 5 nights in Jul 2025

8/10 Good

Andrew

Business traveler
Always love staying at Phoenician due to location and facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Chris

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location of the property is second to none! Food opportunities out your front door! Grocery Woolworths across the road! Parking is easy! I have stayed here four or five times! The cleanliness of this unit this time was appalling! Very out dated! Spoke to management and they said they would hopefully rectify the problem!
Stayed 5 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, room comfort

A wonderful hotel

A perfect location for our stay. Very well presented with very helpful reception staff. Easy access to the beach, great shopping and food options. We enjoyed the facilities including a great indoor pool.
Stayed 2 nights in Jun 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at the property. The accessibility to various amenities is fantastic.
Stayed 4 nights in Jul 2025

8/10 Good

Shona

Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, room comfort

Great location

Great location in central Broadbeach. Spacious units,Friendly staff, good facilities - heated pool, spa, sauna, gym, free parking. Property is getting a little tired but comfortable and clean. Their cleaning expectations did seem unreasonable for the price- ie no daily cleans, you must put own garbage out but only one small garbage bag left for your stay, had to pay extra for beach towels, must clean all unit and kitchen before leaving or extra charge but youncan't even run dishwasher and leave clean dishes there etc etc So felt like a hotel price but with a self cleaning expectation. Overall I would recommend as a great location with good facilities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jess, Warragul

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Steven, Springfield Lakes

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Positives - Room was a great size with my older kids having their own area. Great view from the balcony getting sun most of the day. Indoor pool/spa area was great for winter. Location is perfect - close to the beach, restaurants and public transport. Negatives - (and only minor) Noise - we were facing east and would have the bar below having their live music playing until late - thankfully not too late. It was good listening to it. Rubbish trucks emptying bins in the early hours.
Stayed 4 nights in Jul 2025

10/10 Excellent

jay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazingly friendly and helpful during my stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is in the heart of Broadbeach, with restraunts at the doorstep. It is less than 5 minutes walk to beach and is close to light rail and Pacific Fair shopping centre. The reception staff are very helpful and always pleasant.
Stayed 5 nights in Jun 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Good central location in Broadbeach, a lot of eating options, friendly staff
Stayed 4 nights in Feb 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, amenities
A great resort with brilliant staff. We have stayed here many times because of this. Our room on this occasion was tired and unloved.
Stayed 4 nights in Jun 2025

10/10 Excellent

Freyja

Liked: Cleanliness, amenities, property conditions & facilities
Great location, right across from exibition center and trans
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room, quiet and great customer service staff
Stayed 4 nights in Jun 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 3 nights in Jun 2025