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Nightelier Mermaid Waters

3.5 star property

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Photo gallery for Nightelier Mermaid Waters

Outdoor pool, sun loungers
Front of property - evening/night
Property entrance
Bar (on property)
Studio Family | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
$135
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪17 min walk‬
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬

Room options

View all photos for Studio Family

Studio Family | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Family

9.4 out of 10
Exceptional
(13 reviews)
  • 453 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio Family Spa

Studio Family Spa | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Family Spa

9.0 out of 10
Wonderful
(4 reviews)
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio King

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King

9.2 out of 10
Wonderful
(73 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Twin Queen

Studio Twin Queen | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Twin Queen

8.8 out of 10
Excellent
(20 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mermaid Suite

Mermaid Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Mermaid Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Accessible Studio King

Accessible Studio King | In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible Studio King

9.0 out of 10
Wonderful
(12 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King or Twin Single

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King or Twin Single

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Nightelier Mermaid Waters

3.5-star hotel in Mermaid Waters
This hotel features a golf course, an outdoor pool, and a restaurant. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, concierge services, and dry cleaning.
Nightelier Mermaid Waters offers 104 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Nightelier Mermaid Waters features a golf course and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

This Gold Coast hotel also offers barbecue grills, an arcade/game room, and tour/ticket assistance. Onsite covered self parking is complimentary.

Nightelier Mermaid Waters has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Free covered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: AUD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Reviews

Nightelier Mermaid Waters Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 564 out of 1020 reviews
Rating 8 - Good. 342 out of 1020 reviews
Rating 6 - Okay. 73 out of 1020 reviews
Rating 4 - Poor. 27 out of 1020 reviews
Rating 2 - Terrible. 14 out of 1020 reviews

Reviews

8/10 Good

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kylee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, great facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great live music in the restaurant!
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value accomodation. If you are looking for a one stop shop for your overnight stay, with dining and entertainment, you really can't go wrong.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place Clean Functional Easy access Friendly staff Nice breakfast
Stayed 3 nights in Aug 2025

10/10 Excellent

Reno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RENO

IT WAS A GREAT HOTEL TO STAY AWAY FROM THE ROAD WORKS FROM BURLEIGH HEADS THE EXTENTIONS OF THE LIGHT RAIL NICE AND QUIET GREAT BREAKFAST STAYED FOR 4 DAYS WOULD STAY THEIR ON MY NEXT VISIT
Stayed 1 night in Aug 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Keep it up..
Stayed 1 night in Aug 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the stay so enjoyable. They were all helpful and friendly. The Buffett breakfast was a great way to start the day. Comfortable bed, decent sized room
Stayed 4 nights in Aug 2025

10/10 Excellent

leni

Traveled with partner
Absolutely value for money. The buffet breakfast was sensational and the room was very comfortable and spacious. Staff was so friendly and helpful.
Stayed 1 night in Aug 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Reno

Stayed 1 night in Aug 2025

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included. Internet access.
Stayed 4 nights in Aug 2025

4/10 Poor

Blanca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I saw in The photos !!!! Swimming Pool Close and not been advertise
Stayed 2 nights in Aug 2025

10/10 Excellent

Nichole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our new go to on the Gold Coast . The food is delicious. Had the best sleep the bed was sooo comfortable. Awesome having the restaurant sports bar and Dan Murphy’s right there.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise. Everything was far better than I expected. The staff were very attentive and efficient. The room was CLEAN and a great size. Breakfast was comprehensive and suited my tastes
Stayed 1 night in Aug 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The car parking was easy and safe, the room was very good, very quiet, the shower was excellent and bed very comfy. Breakfast was included and was an excellent full buffet.
Stayed 1 night in Jul 2025

8/10 Good

Dave, Mooloolaba

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat stay. Comfy room in a nice location.
Stayed 1 night in Jul 2025

10/10 Excellent

Vinny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, buffet breakfast included, complimentary bottled water and we got a late checkout! Will be back.
Stayed 3 nights in Jul 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
The staff were very friendly and helpful, but the sounds from the main hallway easily carried into my room (including the lobby music), and the pool facility was completely closed off for repair (something I had been looking forward to enjoying).
Stayed 4 nights in Jul 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems. Late check in which was appreciated. No fuss, professional. Done expect too much from breakfast, but it was free and filled me up.
Stayed 1 night in Jul 2025

8/10 Good

Annette

Liked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, clean, spacious, with very good service
Stayed 1 night in Jul 2025

10/10 Excellent

Naomi

Traveled with group
Liked: Amenities
Loved the suite that had a king bed in one bedroom and queen near the lounge area. Also a sofa bed in lounge. Kitchen in the room would be great if staying longer. We enjoyed the free breakfast in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025