The following facilities or services will be unavailable from June 5 2023 to July 31 2023 (dates subject to change):
InterContinental Sanctuary Cove Resort, an IHG Hotel features a marina, 2 outdoor swimming pools, outdoor tennis courts, and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.
This 5-star property offers access to a 24-hour business center. This luxury hotel also offers a seasonal outdoor pool, a spa tub, and a terrace. Guests can use the outdoor pool at a partner property. Complimentary uncovered self parking is available on site.
InterContinental Sanctuary Cove Resort, an IHG Hotel has designated areas for smoking.
InterContinental Sanctuary Cove Resort, an IHG Hotel offers 251 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. 50-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Free self parking , Valet parking (surcharge) , Free parking nearby
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired internet
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
The Fireplace - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Cove Cafe - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 outdoor tennis courts, a marina, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 18
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Number of children who can stay free - 2
No gap period between guest stays
Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Individually-wrapped food options are available for breakfast.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).