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Hope Harbour Hotel

3.0 star property

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Photo gallery for Hope Harbour Hotel

Exterior
2 Beds with Balcony | 1 bedroom, desk, blackout drapes, iron/ironing board
1 bedroom, desk, blackout drapes, iron/ironing board
BBQ/picnic area
Front of property

Popular amenities

  • Gym
  • Bar
  • Pool
  • Free WiFi
  • Laundry

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Sanctuary Cove Marina
    ‪4 min drive‬
  • Warner Bros. Movie World
    ‪10 min drive‬
  • Dreamworld
    ‪10 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪44 min drive‬

Room options

View all photos for 2 Beds with Balcony

2 Beds with Balcony | 1 bedroom, desk, blackout drapes, iron/ironing board

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony | 1 bedroom, desk, blackout drapes, iron/ironing board

Marina Harbour View 2 Beds with Balcony

  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Beds

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room 2 Beds

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hope Harbour Hotel

3-star hotel in Hope Island
2 outdoor pools, a golf course, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with irons/ironing boards and blackout drapes/curtains. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness center.
Hope Harbour Hotel features 2 outdoor swimming pools, a golf course, and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, barbecue grills, and a picnic area. Onsite covered self parking is complimentary.

Hope Harbour Hotel has designated areas for smoking.

A complimentary manager's reception is offered each day.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Front entrance ramp
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 308 out of 1047 reviews
Rating 8 - Good. 233 out of 1047 reviews
Rating 6 - Okay. 179 out of 1047 reviews
Rating 4 - Poor. 133 out of 1047 reviews
Rating 2 - Terrible. 194 out of 1047 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Traveled with family
Liked: Room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities are delappidated
Stayed 2 nights in Apr 2025

8/10 Good

Liz

Traveled with family
Liked: Cleanliness, amenities
Smelled mouldy when we arrived. Fortunately the room didn't..
Stayed 3 nights in Jan 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Right on Marina Waterfront. Super pool (2 infact). Reception manned after 2pm. It would be nice if it was manned after 10am for bookings. The "booking" apps are too variable on pricing. It would be nice to book direct at a fixed price.
Stayed 1 night in Apr 2025

8/10 Good

Merit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs more clean
Stayed 2 nights in Apr 2025

4/10 Poor

Ahineea, Logan Reserve

Disliked: Cleanliness, staff & service, property conditions & facilities
Nice place but needs a lot of maintenance done and not very clean
Stayed 1 night in Feb 2025

6/10 Okay

huy

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The property Manager, is also doing the cleaning, the kitchen, the reception without a receptionist. Bedsheets are dirty upon arrival, requested to be replaced. The manager/ cleaner saud yes! But, 1 person doing everything, more than likely you would forget! Tha was the case! Unfortunately, this a good hotel, but lack of manpower, it was allowed to drop to the minimum standard! It"s sad to see the hotel was neglected.
Stayed 5 nights in Apr 2025

6/10 Okay

AMANDA

Traveled with family
Liked: Cleanliness, staff & service
The view of the beautiful boats from our balcony was lovely. Didnt like that they didnt come to change your towels or make the beds each day. There is none at the front desk till 2pm everyday and they dont pick up the phone. Rooms need a good up grade ( curtains were all shredded like a cat had got to it ) the taps were hilarious as when you turned them on you were sprayed with souch water you needed to change your wet clothes 😄 Its a nice place and very well priced however just needs a an extremely good upgrade.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nirut

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Adam and Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff...very nice place to stay with lots of facilties
Stayed 2 nights in Apr 2025

8/10 Good

Darryl

Liked: Cleanliness, amenities
A little bit noisy
Stayed 1 night in Apr 2025

6/10 Okay

Bryan

Traveled with family
Liked: Cleanliness, staff & service
Was a little hard to find, however once there the rooms have a nice view of the marina, restaurant staff very friendly.
Stayed 1 night in Apr 2025

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great service and dining. Maintenance needed - room 2021 light above door not working and hard to read key pad, door badly split around lock area, bathroom ceiling damaged at manhole.
Stayed 2 nights in Apr 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick overnight stay - it is a basic room but has what you need - it is a quiet area too
Stayed 1 night in Mar 2025

6/10 Okay

Kelly-Ann

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The male tall bold staff member was super nice the room had a sticker for a number theres dust in the carpet edges and the tv had no wifi access even though i was told it was a standard tv it does indeed connect to wifi if u set it up properly. The elevator kept freezing. The toilet seat was broken. Food was nice though. Staff super polite.
Stayed 3 nights in Apr 2025

8/10 Good

Samantha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
It was a convenient location but the room had an odd smell, it was also a long distance to walk from the parking facilities
Stayed 4 nights in Jan 2025

8/10 Good

Jessica

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Andrew

Traveled with family
Liked: Cleanliness, amenities
Desk not always manned. Filled up adjacent rooms in an almost empty hotel creating localised noise. Bar and parking great and the view across the canal from the bar/dining fabulous
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a confirmed booking, but just before arrival, the hotel suddenly cancelled our reservation via message. After several messages back and forth, they offered us another room. But when we arrived and opened the door, we were shocked to find the room already occupied! We ended up sleeping in our car with two young kids – absolutely unacceptable and completely unprofessional. No proper communication, no responsibility, and no help from the staff. Would never recommend this place to anyone.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for our needs, best pizza from the bar!
Stayed 1 night in Apr 2025

2/10 Terrible

Matt

Disliked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Brendan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Danny

Stayed 1 night in Apr 2025

2/10 Terrible

Penny

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs maintenance, lock to balcony door was broken and hanging off, not secure and mould in shower. The only positive was the fantastic service we received by the gentleman that worked in the kitchen, he was extremely helpful, unlike reception staff member. Properly and rooms need a good clean and rooms need renovation.
Stayed 2 nights in Apr 2025

6/10 Okay

Suzanne

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
For a budget option its a good choice - quiet. No traffic around. Indercover parking. Lift not just stairs. A few blocks drive away is a decent park. From the motel, you can walk along looking at harbour boats. Nice pool with baby pool on side (it is not a spa). Not heated, but we had a nice swim. There is a table tennis table but someone needs to donate another set of kmart bats as they are all broken. I would not pay more to stay here though. It is rundown and unkept. Unkept includes: - room doors replaced and will not open, but reception is closed every day until midday - you are locked out. - kids going to play big chess set and walking through smashed glass bottle. I got a broom and swept it up. - things like no handle in the shower to open or close the shower door. - if you want even 1 knife, you need to go get it from the cafe or a plate etc. Nothing is kept in rooms. No toaster due to fire alarms. - cafe had the worst coffee ive ever paid for and ive paid for instant coffee. The kids had a waffle and icecream and it was okay. I got eggs and bacon. Couldn't eat the eggs or the toast. Ate the bacon. - tv would not work. When i found staff they said it was new and only 4 moths old but it freezes so you have to turn it off at the power board every time befire using it. Maybe they couls note that somewhere for every single person who has no working tv in that room.
Stayed 4 nights in Apr 2025