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easy check in despite no reception at point of arrival, good room, only snag was not enough plugs: one euro & one American plug by the bed not helpful for euro travellers as do not carry a US plug so charging awkward. otherwise perfect stay

Amazing property with spacious and clean rooms, bistro was excellent and service was very friendly and professional

This is a newly restored hotel in the perfect location in the casco viejo de San Sebastian (the old part of the town) within walking distance of everything you will want to do, including going to La Concha beach. It is clean, everything works and the rooms have everything you expect. Our room faced the Basilica de Santa Maria del Coro built in the 18th century (and yes, the church bells ring but they did not bother us and it adds to the charm!). The Atari Grastroteka is a well regarded pintxo place right next door. Try it for sure but you have literally dozens and dozens of pintxo places all around. Try them all. We loved staying here and will be back.

Great service

Very lovely hotel in the old town of Bilbao. Good sound proofing of the rooms, keeping the nightlife noise completely out.

The staff were wonderful and one of the highlights of our stay. Everyone was incredibly friendly and helpful, offering great recommendations for places to visit after we checked out. Service at both check-in and dinner was excellent. This is a small boutique hotel surrounded by quiet forests and farmland, making it a peaceful place to relax. The architecture and decor are beautiful and thoughtfully done, giving the hotel a unique character. We were happy to support such kind people who clearly take pride in what they do. They have created a special place and are doing a fantastic job.