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Vouk Hotel Suites

4.0 star property

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Photo gallery for Vouk Hotel Suites

Exterior
Buffet
Hallway
Breakfast, lunch and dinner served
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Parking included
$60
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
57-G-3 Mansion One, Jalan Sultan Ahmad Shah, Georgetown, George Town, 10050
  • Place, Gurney Drive
    ‪1 min walk‬
  • Place, Gurney Plaza
    ‪2 min drive‬
  • Place, KOMTAR
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Bathtub - Leisure Only

Executive Room, 1 King Bed, Bathtub - Leisure Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Room, 1 King Bed, Bathtub - Leisure Only

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View - Leisure Only

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Double Room, City View - Leisure Only

7.4 out of 10
Good
(3 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room - Leisure Only

Deluxe Triple Room - Leisure Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Triple Room - Leisure Only

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room - Leisure Only

Superior Double Room - Leisure Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room - Leisure Only

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Partial Sea View - Leisure Only

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room, Partial Sea View - Leisure Only

  • 301 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, City View - Leisure Only

Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Twin Room, City View - Leisure Only

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room - Leisure Only

Superior Twin Room - Leisure Only | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Twin Room - Leisure Only

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Vouk Hotel Suites

4-star hotel in Downtown George Town
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Vouk Hotel Suites offers 231 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center, 3 meeting rooms, and limo/town car service.

Wireless Internet access is complimentary. This George Town hotel also offers an outdoor pool, multilingual staff, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Vouk Hotel Suites is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Cest Si Bon - This restaurant serves breakfast, lunch, and dinner.
Lobby Lounge - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cest Si Bon
  • Lobby Lounge

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • No elevator

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 38.00 for adults and MYR 19.00 for children
  • Airport shuttle fee: MYR 50 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

VOUK HOTEL SUITES Penang
VOUK SUITES Penang
Vouk Hotel Suites George Town
Vouk Hotel Suites
Vouk Suites George Town
Vouk Suites
Vouk Hotel Suites Hotel
Vouk Hotel Suites George Town
Vouk Hotel Suites Hotel George Town

Vouk Hotel Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 172 out of 481 reviews
Rating 8 - Good. 186 out of 481 reviews
Rating 6 - Okay. 79 out of 481 reviews
Rating 4 - Poor. 26 out of 481 reviews
Rating 2 - Terrible. 18 out of 481 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Kadiman

Business traveler
Liked: Cleanliness, room comfort
There was no bath towel,no sandal and phone in the room was not working unable to communucate with the fromt desk etx
Stayed 2 nights in Jul 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent staff. Clean and professional hotel. Perfect location for the Gleneagles hospital. The hotel offers a van service to the hospital although it is walkable distance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 5 nights in May 2025

8/10 Good

Sing

Liked: Cleanliness, staff & service, property conditions & facilities
location : main street
Stayed 2 nights in Apr 2025

2/10 Terrible

Lee

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and friendly. The price was reasonable and location was great. The building and room was nice although there were a few things that could have been better. The mini fridge was not working properly and was not cold, the carpet in the hallway was really worn out and unfortunately on our last day there was a cockroach climbing on the wall of the washroom.
Stayed 2 nights in Mar 2025

8/10 Good

Charles

Stayed 4 nights in Jan 2025

10/10 Excellent

Simon

Stayed 3 nights in Nov 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room wallpaper coming off, dressing chair leg is losses, wash basin tap water milky color, towel colour looks like milky colour afraid to used, hand shower not working properly when shower, shower glass dr hinges is loosing when closed it bang on glass panel, hot water not working in one of their guest rm & chair fabrics need to change become it looks dirty etc.
Stayed 1 night in Dec 2024

6/10 Okay

SAY KEE

Traveled with family
Liked: Staff & service
Likes - Good location, big room, polite and friendly staff, room service to repair the safe and deliver drinking water was prompt Dislikes - kettle base needed to be scrubbed, no bedroom slippers, no face towel, no proper teaspoon only plastic stirrer, carpet at lift lobby needs to be vacummed
Stayed 4 nights in Sep 2024

8/10 Good

Elaine

Liked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Yvonne

Stayed 4 nights in Aug 2024

8/10 Good

Giang Beng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Please note: the area around the property is safe at night. However it is a commercial area, so no tourist sights, no history, nothing to see, nothing to do, limited public transportation. You can eat out like in other parts of Penang, so no worries that you'll be forced to take all meals in the hotel. But otherwise is very much a check-in and sleep kind of place.
Stayed 1 night in Jul 2024

10/10 Excellent

Nishant

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable priced, spacious and comfortable room
Stayed 4 nights in Jul 2024

2/10 Terrible

Puay Sim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the rooms i booked was leaking badly. Another room, i can only usecthe hair dryer each time for leaa than 5 mins. Then i need to wait for 5 mins for haur dryer to work again.
Stayed 1 night in Jul 2024

6/10 Okay

Puay Sim

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

choon cher

Liked: Cleanliness
Prce is cheaper near to where my mum is.. but service has dropped in that towels and shower gels were not replenished automatically but need to ask housekeeping for them for all 3 days, even after making up the room
Stayed 3 nights in Jun 2024

8/10 Good

Ai Hsiang

Traveled with group
Liked: Cleanliness, staff & service
Room was spacious though we can hear the closing of doors, flushing, turning on and off taps. The service staff are extremely courteous and the doorman offered great help in recommending places to visit.
Stayed 2 nights in Jun 2024

4/10 Poor

Hsinying, Toronto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the staff were very nice and friendly, the place was really dirty. I won't be returning unless they improve the cleanliness.
Stayed 4 nights in Feb 2024

4/10 Poor

Jason

Stayed 2 nights in May 2024

10/10 Excellent

Sudeep

Stayed 2 nights in May 2024

10/10 Excellent

Cheah lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Adrian

Disliked: Cleanliness, amenities, property conditions & facilities
Cockroach on bedroom, yellow stains on shower floor, musky smell
Stayed 1 night in Mar 2024

6/10 Okay

Kim Choy, Shah Alam

Traveled with partner
Liked: Cleanliness, staff & service
The executive suite do need proper maintainent especially the bath tub and water outflow system.
Stayed 1 night in Mar 2024

6/10 Okay

Elvina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
It’s an older building and outside downtown area. Restaurant in the hotel close early, front desk staff very friendly.
Stayed 2 nights in Feb 2024