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Victoria Garden Hotel

3.5 star property

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Photo gallery for Victoria Garden Hotel

Balcony
Lobby
Deluxe King | 1 bedroom, minibar, in-room safe, desk
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
280 Lebuh Victoria, George Town, Pulau Pinang, 10300
  • KOMTAR
    ‪19 min walk‬
  • Penang Times Square
    ‪2 min drive‬
  • Gurney Drive
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Super Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Super Twin

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Hollywood Twin

City view

Hollywood Twin

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Hollywood King

1 bedroom, minibar, in-room safe, desk

Hollywood King

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Super King

Deluxe Super King | 1 bedroom, minibar, in-room safe, desk

Deluxe Super King

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard Room

Courtyard Room | City view

Courtyard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Premier King Room | 1 bedroom, minibar, in-room safe, desk

Premier King Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Twin

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King

Deluxe King | 1 bedroom, minibar, in-room safe, desk

Deluxe King

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room | 1 bedroom, minibar, in-room safe, desk

Premier Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Super Twin

1 bedroom, minibar, in-room safe, desk

Deluxe Super Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King Room

1 bedroom, minibar, in-room safe, desk

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Hollywood Twin Room (joined bed)

1 bedroom, minibar, in-room safe, desk

Hollywood Twin Room (joined bed)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Courtyard King Room

1 bedroom, minibar, in-room safe, desk

Courtyard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Super King

1 bedroom, minibar, in-room safe, desk

Deluxe Super King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room

1 bedroom, minibar, in-room safe, desk

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hollywood King

1 bedroom, minibar, in-room safe, desk

Hollywood King

  • Sleeps 2
  • 1 King Bed

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About this property

Victoria Garden Hotel

3.5-star hotel in Downtown George Town
This smoke-free hotel features a restaurant, a rooftop terrace, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk, and a front-desk safe.
Victoria Garden Hotel offers 80 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This George Town hotel also offers a rooftop terrace, concierge services, and dry cleaning/laundry services. Onsite self parking is complimentary.

Victoria Garden Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Victoria Garden Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Bus station shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily on-the-go breakfast available 7:30 AM to 10:00 AM for a fee: MYR 35 to 45 for adults and MYR 25 to 35 for children
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • Service fee: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately MYR 35 to 45 for adults, and MYR 25 to 35 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Victoria Garden Hotel George Town
Victoria Garden George Town
Victoria Garden
Victoria Garden Hotel Hotel
Victoria Garden Hotel George Town
Victoria Garden Hotel Hotel George Town

Victoria Garden Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 90 out of 154 reviews
Rating 8 - Good. 41 out of 154 reviews
Rating 6 - Okay. 15 out of 154 reviews
Rating 4 - Poor. 4 out of 154 reviews
Rating 2 - Terrible. 4 out of 154 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Firozali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THAT THEY CHARGED FOR A BOTTLE OF WATER OVER TWO BOTTLES ALLOWED
Stayed 2 nights in Feb 2025

2/10 Terrible

Tetsuro, Singapore

As per hotel staff at the reception, even though they received e-mail from Expedia to let them know about my reservation, my name was not found in their system. Thus, I was rejected to stay. In addition, I have not received any information about refunding.
Stayed 1 night in Mar 2025

10/10 Excellent

katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff and chef in the breakfast area were attentive and went above the call of duty. Would stay here again and would recommend to others.
Stayed 7 nights in Mar 2025

10/10 Excellent

Yan Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

All was great, period.
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Wonderful stay here, a real gem in the middle of Georgetown. Everything is within walking distances and the hotel is well located. Breakfast was great. Room was comfortable with a lovely bathroom area. Would recommend to all.
Stayed 2 nights in Jan 2025

8/10 Good

Jonathan Hong Pei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Milada

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to get to everything in Georgetown. Very nice hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

Prabhjot

Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage building converted to a hotel, very modern & classic feel for a converted building. The room was quite nice, the bathroom however could have been more clean alongside the shower, not sure if they sanitize of deep clean this. Other than that, the location is quite good and close by to breakfast eateries and evening food stalls
Stayed 2 nights in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Herman

Liked: Cleanliness, staff & service
Beautiful view
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

Great time

Great location
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Location is great if you need something near the ferry terminal. The place is clean and tidy. It's quiet so you get a good night sleep. Walkable distance to most places nearby. Anything further then it's no issues to hail a Grab ride to get you from A to B. Spacious and clean, very safe area.
Stayed 2 nights in Nov 2024

8/10 Good

Edmund

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location, availability of parking
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel, close to ferry

Nice hotel. Good location, very close to the ferry and little india. Some staff members were very helpful, others were not. I tried to stay an extra night and was told they were sold out, but was able to find availability online. I didn't end up staying, but wasnt pleased that I was lied to. The bathroom also had hairs in there when I arrived, and the shower pipe leaked a lot of water. Not eco friendly at all. That being said, I would stay here again. Rooms are comfortable and there are some great coffee shops across the road.
Stayed 2 nights in Oct 2024

6/10 Okay

Xiaoyan

Stayed 3 nights in Sep 2024

8/10 Good

Johnny

Liked: Staff & service, amenities, property conditions & facilities
Would stay here again.
Stayed 2 nights in Sep 2024

6/10 Okay

Ernie

Liked: Cleanliness, property conditions & facilities

Buy more water before going in.

The hotel is beautiful & clean. But service provided are minimal. They will not give you extra bottle of water, need to buy from outside. The mart beside the hotel always no one inside. Have to walk a distance to buy water .
Stayed 1 night in Sep 2024

10/10 Excellent

Nichola Marion Rastrick

Traveled with family
Liked: Amenities
Excellent find.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

The hotel was in excellent location. Staff are very helpful. The breakfast had a lot of choice. Most of the food you would expect to be hot was cold eg fried eggs?! But the fruit, pastries and waffles filled us up. Also the restaurant is well advertised on site and online - was closed which was disappointing.
Stayed 3 nights in Aug 2024

8/10 Good

Chia Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is close to ferry & city sights . An excellent hotel in a quiet city street
Stayed 2 nights in Jul 2024