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Profolio Straits Quay

3.5 star property

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Property amenity
Exclusive Condo, 2 Bedrooms, Sea View | In-room safe, individually decorated, individually furnished, desk
Exclusive Condo, 2 Bedrooms, Sea View | Living area | Flat-screen TV
Outdoor pool
Cafe

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
3H-1-2, Straits Quay, Jalan Seri Tanjung Pinang, George Town, Penang, 10470
  • Place, Straits Quay Mall
    ‪1 min walk‬
  • Place, Penang Avatar Secret Garden
    ‪2 min drive‬
  • Place, Ibox Museum of Glass Penang
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Exclusive Condo, 2 Bedrooms, Sea View

In-room safe, individually decorated, individually furnished, desk

Exclusive Condo, 2 Bedrooms, Sea View

  • Sleeps 6
  • Free WiFi

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About this property

Profolio Straits Quay

3.5-star hotel in Tanjung Pinang
15 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 5 coffee shops/cafes, and a snack bar/deli are onsite.
Profolio Straits Quay offers 9 air-conditioned accommodations with private hot tubs and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Profolio Straits Quay provides an outdoor tennis court and a fitness center. Dining is available at one of the hotel's 15 restaurants and guests can grab coffee at one of the 5 coffee shops/cafes. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available on request) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Profolio Straits Quay has designated areas for smoking.

Profolio Straits Quay has 15 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 15 restaurants
  • 5 coffee shops/cafes
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Shopping

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 4 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 60 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Profolio Straits Quay Apartment
Apartment Profolio Straits Quay
Profolio Straits Quay Apartment George Town
Profolio Straits Quay George Town
Apartment Profolio Straits Quay George Town
George Town Profolio Straits Quay Apartment
Profolio Straits Quay
Profolio Straits Quay Hotel
Profolio Straits Quay George Town
Profolio Straits Quay Hotel George Town

Profolio Straits Quay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 19 out of 52 reviews
Rating 8 - Good. 17 out of 52 reviews
Rating 6 - Okay. 2 out of 52 reviews
Rating 4 - Poor. 7 out of 52 reviews
Rating 2 - Terrible. 7 out of 52 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Leung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quite unique in its surrounding close to the sea and with different shops and eatery.
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

Azfar Nik

Liked: Cleanliness, staff & service, property conditions & facilities
The view is outstanding..
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Nichakorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is more nice room , I feel impressed so much and I will be back and visit again 🙏
Stayed 1 night in Oct 2024
Verified

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a good clean, repair work and paint.
Stayed 10 nights in Feb 2023
Verified

2/10 Terrible

Bavane

The descrfiption mentioned there is hot tub. that is the only reason why i booked this room - for my son. But when i c hecked in, there was no hot tub. When i checed with the agent, she said it's not her problem. previously there was a hot tub, and then they removed it which was obviously a lie. Furthermore she was rude, even before i said anything she became so defensive and said its not her problem. you want to complain, go complain to Hotels.com, this has nothing to do with me.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Andrey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is dirty and maintenance is overdue. Towels are torn. Pillows have brown stains.
Stayed 4 nights in Oct 2023
Verified

4/10 Poor

Brian

Liked: Cleanliness, staff & service
The electrical breaker kept tripping on the master bath water heater. So I could not use that bathroom. In using the other bathroom the shower is stopped up and so a quick shower so it didn’t flood into the bathroom.
Stayed 6 nights in Nov 2023
Verified

8/10 Good

Mayumi

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
残念ながらリビングのエアコンがきかなかった。また前の方の食べカスが部屋に落ちていた。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ji Hong

Liked: Staff & service, property conditions & facilities, room comfort
바퀴벌레 및 도마뱀 있구요. 에어컨 성능이 좋지 못합니다. 그 외 너무 좋아요
Stayed 6 nights in Aug 2022
Verified

4/10 Poor

Lee

Liked: Amenities
Disliked: Cleanliness, staff & service
I was not goven a pool view room as advertised on my booking. When rung up the given straits quay property contact , staff was not friendly dued to the booking was not direct from them. Room was dirty , bathroom has cockroaches , wet towels still left in the washer. I was very disappointed .
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Still got some rubbish and stuffs didnt finish cleaning up, apparently some closets still got owner stuff in it.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

TOMOYOSHI

Disliked: Cleanliness, staff & service, property conditions & facilities
部屋の掃除は約束した曜日でも 何度も催促しないと来ない プールは蟻に刺される 天井から水が漏れても直ぐに対応してくれない チェックインも管理人がいないし場所も説明がないので 電話で英語で呼び出さないと来ない キッチンは使いやすいので 自炊する人には良い
Stayed 14 nights in Oct 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
Live ants on the sink cabinet set in toilets. Water l
Stayed 1 night in Oct 2019
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Profolio Suite

The first day we had no hot water. The main bathroom was repaired on the second day but the en-suite took several days before we could use it. The TV uses an Android box that had no instructions. 327 channels but no guide and the box had to be reset about 3 times each night. Until we got the manager up we could not see anything but a black screen. A guide to the TV, oven and other items in the room would be useful. Ken the manager was approachable, friendly and helpful but often was off site. The room was comfortable if not a little dated in furniture. The bathrooms (when we could use them) were very up market and luxurious and definitely the highlight of the room. Mattress as is usual in SE Asia was like a rock. Fridge was a good size and very cold but noisy. Microwave is very basic. Oven and hot plates worked ok but took some experimenting without instructions. The air con and fans were very efficient. Second TV in the en-suite was useless. Room is serviced 3 times a week and the washing machine supplied is fine and the balcony was adequate to dry clothes.
Stayed 12 nights in Jun 2019
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication with property manager was good. Apartment was spacious and clean. Pool was nice and big. Small supermarket, eateries and other facilities available on the property.
Stayed 8 nights in Mar 2019
Verified

10/10 Excellent

Yun Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋은 경험이었습니다.

집주인이 되게 친절했고, 숙소도 깔끔했습니다. 또한 밤에는 조용해서 좋았습니다. 근처에 한국마켓도 있고 로컬마켓도 있어서 편리했습니다.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
プールが広くてとてものんびりできる ２人での宿泊にとって部屋の広さは十分すぎるぐらい広い ベッドも大きくゆっくり休める 管理者も気さくで安心
Stayed 4 nights in Dec 2018
Verified

8/10 Good

Chuah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Profolio - Straits Quay

This unit was good for the price that we paid. Very comfortable and good location. The only minor setback is that the shower areas in both bathrooms can be a bit cleaner to truly make this unit outstanding. The owner did send the cleaners to try clean up the shower area upon our request.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
チェックイン情報を事前にメールで確認出来るようにしてほしい。 ホテルへのメール、何時にどこに行きます！と送信しているが、 見ていない。
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Zahira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The view awesome. Owner very good. Will repeat.

The view awesome. Owner very good. Will repeat to stay here again
Stayed 1 night in Nov 2018
Verified

8/10 Good

Woon kyung

Liked: Staff & service, property conditions & facilities, room comfort

편리한 위치와 만족스런 분위기^^

식당가와 연결 되어있어 편리하고 편안했지만, 인터넷과 전화를 원활히 사용하기 어려워 업무보기에는 적합하지 못했습니다.
Stayed 6 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good. 1) th oven short circuit as it cuts off. 2) suggest to have microwave, would be convenient to heat up food.
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The beds were comfortable and the shower nice. This is not a hotel and there is no staff. Couldn't access the pool or fitness center. Its more like a condo you rent from a private person who doesn't leave you their contact info. The refrigerator was not plugged in, warm and stinky, and no way to plug it in. The stove top was dirty. So we didn't use the kitchen at all. The room was nice but it wasn't what we thought we were getting.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liked the quiet serenity with sea view. Place was well equipped.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Aravindra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay! Awesome view and comfortable place.
Stayed 1 night in Sep 2018