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Yan Hotel

2.5 star property

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Photo gallery for Yan Hotel

Interior
Balcony
Front of property
Family Room, 2 Double Beds, Non Smoking, City View | In-room safe, desk, iron/ironing board, free WiFi
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi
$31
includes taxes & fees
Nov 12 - Nov 13

Explore the area

View in a map
18 Lorong Kinta, George Town, Penang, 10400
  • Place, KOMTAR
    ‪3 min walk‬
  • Place, Gurney Drive
    ‪3 min drive‬
  • Place, Gurney Plaza
    ‪5 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Queen With Window

Deluxe Queen With Window | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Queen With Window

8.0 out of 10
Very good
(1 review)
  • 174 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Two Singles With Window

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Two Singles With Window

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen No Window

Deluxe Queen No Window | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Queen No Window

  • 170 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin No Window

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin No Window

  • 159 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Non Smoking, City View

Family Room, 2 Double Beds, Non Smoking, City View | In-room safe, desk, iron/ironing board, free WiFi

Family Room, 2 Double Beds, Non Smoking, City View

  • 283 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Room

Studio Room | In-room safe, desk, iron/ironing board, free WiFi

Studio Room

  • 206 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Yan Hotel

Hotel in Downtown George Town
This smoke-free hotel features concierge services, a 24-hour front desk, and a garden. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available once per stay.
Yan Hotel offers 45 air-conditioned accommodations with safes and complimentary toiletries. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Yan Hotel features a vending machine, a garden, and concierge services. Public areas are equipped with complimentary wireless Internet access. This George Town hotel also offers room service (during limited hours), a front-desk safe, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in September 2021.

Yan Hotel is a smoke-free property.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (MYR 35 per day)
  • Street parking available
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2013
  • Renovated entire property - September 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: MYR 35 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Heliconia Hotel
Heliconia Hotel Penang
Heliconia Penang
Hotel Heliconia
Heliconia Hotel Penang/George Town
Heliconia Hotel George Town
Heliconia George Town
Heliconia Hotel
Yan Hotel Hotel
Yan Hotel George Town
Yan Hotel Hotel George Town

Reviews

Yan Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 124 out of 543 reviews
Rating 8 - Good. 300 out of 543 reviews
Rating 6 - Okay. 94 out of 543 reviews
Rating 4 - Poor. 19 out of 543 reviews
Rating 2 - Terrible. 6 out of 543 reviews

Reviews

4/10 Poor

Ching Kee

Disliked: Staff & service, property conditions & facilities
Week Wifi. Most hotels at this rate would provide 2 complementry bottles of water but not YAN Hotel. Can only see TV Malaysia in Malay language. The Chinese TV show, muteI. I spent 4 nights and never once did the hotel make the bed.
Stayed 4 nights in Jul 2025

8/10 Good

Kim nghe

Traveled with partner
Disliked: Amenities
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Comfortable, clean, good location
Stayed 3 nights in Nov 2024

6/10 Okay

Bernard

Liked: Staff & service, property conditions & facilities
The room was clean. The only thing that I wasn't happy about is the bed. It was too hard and the pillow was extremely soft. I was unable to sleep. But other than that, it was a good stay.
Stayed 2 nights in Apr 2024

8/10 Good

Patrick KC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location with delicious food around

Location is very good, near to komtar. The new lane food street is jusr a street away with lots of famous street foods. Many food courts along the main streers too. Only that the towels used in the hotel is not absorbent. No toothbrush is supplied.
Stayed 3 nights in Mar 2024

8/10 Good

Wei Siang

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Room

Overall is ok. But room not as clean
Stayed 1 night in Dec 2020

8/10 Good

Mnda, KL

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Basic and clean. Value for money especially during peak period.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Everything was just good enough except if the room is soundproof.. no sound come out should be 100% fine
Stayed 1 night in Jun 2019

10/10 Excellent

Beng Hoa, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Clean. Affordable. Walking distance to good bakut teh and zim sum dim sum restaurant.
Stayed 2 nights in Oct 2018

8/10 Good

kechin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

8/10 Good

Bigbaa, BKK

Liked: Staff & service

Cheap and got a lot street food

hotel it's ok for sleep room quiet small but bed still comfortable . aircon was cool you don't need to worry (sometimes it's too cool i think lol) this is not first time for me here . wifi was changed last time too slow now wifi is faster than before . around hotel got a lot thing for you to eat .
Stayed 3 nights in Jul 2018

8/10 Good

Kirstin, Los Angeles

Liked: Cleanliness
Good, basic, budget hotel. Noisy so if you are sensitive do not recommend. Shower/restroom small but ok.
Stayed 3 nights in Jul 2018

6/10 Okay

Harry, San Francisco, CA

Liked: Cleanliness, staff & service

Budget lodging with minimal amenities.

Good reception staff, close to Georgetown sites by walking and close to transit hub. However, no cable tv, no face towels, or face soap; room cleaned only if card placed on door handle to request it. Small room, size of a cruise ship cabin. It was annoying that staff would knock on door in the mid afternoon to ask if there is any garbage needing to be disposed.
Stayed 3 nights in Jun 2018

10/10 Excellent

Ben, johor bahru, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastically worthwhile stay

Strategic location. Very clean. Good value. Good service. Highly recommended.
Stayed 2 nights in Jun 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value hotel in good location

The hotel is great value. Room was well equipped, clean and in good condition. We booked a room with a window which was worth the extra money. Hotel location is fairly good, a bit of a walk to the historic centre of town, but there is a good bus service and malls / restaurants nearby.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Budget Hotel

Overall good but the room was definitely only for 2 people. Compact & proper budget room. Not complaining but just stating the facts. :)
Stayed 2 nights in Apr 2018

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean and comfortable

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

I only stayed for a night but for the price and location, the stay was pretty good.. everything was clean and pretty quiet at night.

6/10 Okay

KC

Liked: Cleanliness, property conditions & facilities, room comfort

Central but amenities lacking.

A reasonably new hotel. Room is compact but fine. It's clean. Bed is firm. Location near to food and shops and within walking distance to a number of tourist destinations. I booked the room for 2 persons but only one toothbrush given. I asked Housekeeping and they say only one is given and if needed extra to request from Reception. Also noted no soap provided. Again asked Housekeeping they do not seem to know what I am talking about. Asked reception, they confirmed no soap provided so you need to bring your own soap or wash with either shampoo or body wash.

8/10 Good

TK, KL

Liked: Cleanliness, room comfort

Business trip

It was my short stay, it location smack right on George Town with all the hawkers stall around. Worth the money, room is clean overall is very good.
Stayed 1 night in Mar 2018

8/10 Good

Adventurer, singapore

Liked: Cleanliness, property conditions & facilities

Hotel with good location

Clean budget hotel. Very convenient. Plenty of street food and eateries along the main road. Walking distance to bus terminal KOMTAR where there are buses to airport and all other areas in Penang.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect in Penang

Super clean. Good location. Close to downtown plus quiet. Great shower head. Tv had some English channels tlc and Axn. Excellent wifi.
Stayed 4 nights in Feb 2018