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DoubleTree Resort by Hilton Hotel Penang

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Hotel Penang

View from room
Exterior
Presidential Suite, 1 King Bed, Terrace | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Reception
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Spa
  • Bar
$74
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100
  • Place, Miami Beach
    ‪5 min walk‬
  • Place, Batu Ferringhi Beach
    ‪16 min walk‬
  • Place, Ferringgi Beach
    ‪4 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe King Room With Balcony High Floor

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room With Balcony High Floor

  • Sleeps 2

View all photos for Room, 1 King Bed (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Guest)

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

8.0 out of 10
Very good
(3 reviews)
  • 356 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King, Deluxe Room, Balcony

In-room safe, desk, laptop workspace, blackout drapes

King, Deluxe Room, Balcony

7.0 out of 10
Good
(4 reviews)
  • 323 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Premier Room, Balcony, Sea View

In-room safe, desk, laptop workspace, blackout drapes

King, Premier Room, Balcony, Sea View

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Balcony

40-inch flat-screen TV with satellite channels, TV, iPod dock

King, Suite, 1 Bedroom, Balcony

  • 538 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Balcony, Sea View

40-inch flat-screen TV with satellite channels, TV, iPod dock

King, Suite, 1 Bedroom, Balcony, Sea View

  • 538 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, Terrace, Sea View

King, Suite, Terrace, Sea View | Living area | 40-inch flat-screen TV with satellite channels, TV, iPod dock

King, Suite, Terrace, Sea View

8.0 out of 10
Very good
(2 reviews)
  • 624 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Terrace, Sea View

Family Suite, 2 Bedrooms, Terrace, Sea View | Living area | 40-inch flat-screen TV with satellite channels, TV, iPod dock

Family Suite, 2 Bedrooms, Terrace, Sea View

  • 1076 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for King, Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

King, Room, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Family Room, 2 Bedrooms, Balcony

7.8 out of 10
Good
(9 reviews)
  • 689 sq ft
  • 2 bedrooms
  • Hill view
  • Sleeps 6
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Terrace

Presidential Suite, 1 King Bed, Terrace | Living area | 40-inch flat-screen TV with satellite channels, TV, iPod dock

Presidential Suite, 1 King Bed, Terrace

  • 1927 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room

In-room safe, desk, laptop workspace, blackout drapes

Guest Room

  • Sleeps 2

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible King Room

  • Sleeps 2

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 356 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room With Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room With Balcony

  • Sleeps 2

View all photos for One-Bedroom Suite,Sea View,1 King,Balcony

In-room safe, desk, laptop workspace, blackout drapes

One-Bedroom Suite,Sea View,1 King,Balcony

  • Sleeps 2

View all photos for One Bedroom Suite King-Balcony

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Suite King-Balcony

  • Sleeps 2

View all photos for Twin Deluxe High Floor With Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

Twin Deluxe High Floor With Sofa Bed

  • Sleeps 2

View all photos for Premier King Room With Sea View And Balcony

In-room safe, desk, laptop workspace, blackout drapes

Premier King Room With Sea View And Balcony

  • Sleeps 2

View all photos for Two Bedrooms Family Suite With Sea View And Terrace

In-room safe, desk, laptop workspace, blackout drapes

Two Bedrooms Family Suite With Sea View And Terrace

  • Sleeps 4

View all photos for King Terrace Suite With Sea View

In-room safe, desk, laptop workspace, blackout drapes

King Terrace Suite With Sea View

  • Sleeps 2

View all photos for Presidential Suite With Terrace

In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite With Terrace

  • Sleeps 4

View all photos for King Guest Room

In-room safe, desk, laptop workspace, blackout drapes

King Guest Room

  • Sleeps 2

View all photos for Twin Guest Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Guest Room

  • Sleeps 2

View all photos for Two Bedroom Family Room With Balcony

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Family Room With Balcony

  • Sleeps 5

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About this property

DoubleTree Resort by Hilton Hotel Penang

4-star resort in Batu Ferringhi
At DoubleTree Resort by Hilton Hotel Penang, spend the day on the nearby beach or relax by one of the resort's 2 outdoor swimming pools.
DoubleTree Resort by Hilton Hotel Penang offers 316 accommodations with iPod docking stations and MP3 docking stations. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This George Town resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and facials.
DoubleTree Resort by Hilton Hotel Penang features 2 outdoor swimming pools, a fitness center, and a children's pool. The resort offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 4960 square feet (461 square meters) include a conference center. This beach resort also offers spa services, a terrace, and a complimentary children's club. Onsite covered self parking is complimentary.

DoubleTree Resort by Hilton Hotel Penang has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Makan Kitchen - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Foodstore - This coffee shop specializes in local cuisine and serves light fare only. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free covered self parking on site
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 68 for adults and MYR 34 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Axis Lounge
  • Makan Kitchen
  • The Foodstore

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center (4,960 square feet of space)

Outdoors

  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 140.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 68.00 for adults and MYR 34.00 for children
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 140.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Resort
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Resort George Town

DoubleTree Resort by Hilton Hotel Penang Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 381 out of 869 reviews
Rating 8 - Good. 320 out of 869 reviews
Rating 6 - Okay. 85 out of 869 reviews
Rating 4 - Poor. 53 out of 869 reviews
Rating 2 - Terrible. 30 out of 869 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Iain

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Reasonable stay at this hotel, they had kids club & a pool. Breakfast was ok but had limited western options but it is in Malaysia! Location isn’t great as to go up to Batu Ferringhi you would need a car or taxi
Stayed 6 nights in Aug 2025

4/10 Poor

Kylie

Traveled with partner
Disliked: Property conditions & facilities
Aircon is shocking. Room felt damp. Black mould on vents and in room on lamp shade. Staff are pleasant. Facilities need upgrading
Stayed 3 nights in Jul 2025

2/10 Terrible

Vonny, Gadsden

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Food was ok. They never change the sheet, i stayed 4 days. The pic they advertise not the same with what was given, no carpet, room dirty and had an old dingy odor.
Stayed 4 nights in Aug 2025

8/10 Good

Kevin Sui Kuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet is not diverse in choices.
Stayed 3 nights in Jun 2025

8/10 Good

Zain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there for 3 nights but decided to check out after night 2. Penang in general wasnt impressive. Hotel was in a good location next to a beach but a good 25-30 mins drive from Georgetown. Breakfast was lackluster. We went for dinner one night at the restaurant Makan Kitchen. Food was 3 out of 4 stars. Food was average.
Stayed 3 nights in Jul 2025

8/10 Good

Waseef, Dubai

Traveled with family
Disliked: Staff & service, amenities
Far from Georgetown and not much to do at the property. Limted meal options and F&B required improvement in terms of food quality and room seevice. Staff at the main restaurant Makan were fantastic and well trained.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rosario

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and welcoming. Great place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lee Phin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Shiv Subramanian, Petaling Jaya

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We were there during the school holidays. Front office staff were very accommodating and pleasant.Dealing with a long line of people checking in. It was a pleasant stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Manerah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay!
View from room balcony
Mr. Teddy
Mrs. Teddy
Cute street sign
Stayed 1 night in Jun 2025

8/10 Good

Chieh Sze

Liked: Staff & service, room comfort
I am really impressed with how attentive and consistent the service of all the staff was. They are always smiley, friendly and cheerful. Makes the stay a comforting one. Location is abit off from city centre, so it is a nice place to chill and relax if your intention is to get away from crowd. I only have 2 feedback for improvement: 1. The breakfast food is wonderful, but I feel that there can be slightly more meat options. 2. My room has a slight musky smell, and there are visible balls of dust on the wall or bed frame. The AC filter on the ceiling right outside the bathroom is choked full of dust, probably not cleaned for very long. There were times I sneezed in the room, and since I have no allergy, it must be the dusty AC causing it. Cleanliness inside my room definitely can be better. Overall, it is still a good stay. Thanks!
Stayed 3 nights in May 2025

6/10 Okay

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wasn’t ready when we arrived and it was hard to close our door.
Stayed 4 nights in May 2025

10/10 Excellent

Sutha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2nd time staying here and everything's was good. Will definitely come back here if we're staying in Ferringhi next time.
Stayed 1 night in May 2025

10/10 Excellent

Mohammad Sayeed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Better options available

We were a few minutes early and hotel staff made us wait until exactly 3pm before we were allowed to check in. Slow WiFi unless you sign up to their club like it’s 2008. Generally pretty good hotel, but very much aimed at families. There are plenty of better hotels in the area, I likely won’t stay here again
Stayed 3 nights in Apr 2025

10/10 Excellent

loginee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea Lyndal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - great pool area. Breakfast is fabulous. Room was clean and serviced daily by the nicest young man. The gym was was well appointed. The Spa for massages was wonderful. The carpets in hallways and walls in hallways to rooms could be deep cleaned.
A treat for no reason other than being nice
Fruit bowl and cookies on arrival
Stayed 8 nights in Apr 2025

8/10 Good

ANIE

The room was clean and big. Excellent to relax at the swimming pool except there is no jacuzzi.
Stayed 1 night in Apr 2025

10/10 Excellent

Valli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 3 nights in Mar 2025

10/10 Excellent

Mona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. All the staff were very friendly and went out of their way to make us comfortable.
Stayed 6 nights in Mar 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and well maintained.
Stayed 2 nights in Mar 2025

10/10 Excellent

Coraviece

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Mar 2025

10/10 Excellent

Coraviece

Liked: Cleanliness, property conditions & facilities
Excellent customer service from front desk to room cleaners, to kitchen staff. Very grateful for Alex and Shalene, and the entire team!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, as you would expect from a double tree

Large and comfortable room, nice shower, room safe and everything else you would need. I’m not sure how old the hotel is but it is just starting to feel a little dated in the rooms. Staff were super friendly and helpful, also nice to have the pool table and a few other activities in the lobby. We had an issue with the fridge not working in our room which they resolved straight away. Gym was decent size and very quiet when we were here also. It is in a bit of an odd location where you must get a Grab everywhere but they are cheap and available.
Stayed 4 nights in Feb 2025