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Cititel Penang

4.0 star property

Choose dates to view prices

Photo gallery for Cititel Penang

Exterior
Deluxe Room, 2 Twin Beds | 1 bedroom, desk, blackout drapes, soundproofing
Restaurant
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Gym

Explore the area

Map
66 Jalan Penang, George Town, 10000
  • KOMTAR
    ‪12 min walk‬
  • Swettenham Pier Cruise Terminal
    ‪17 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, desk, blackout drapes, soundproofing

Standard Room

  • City view
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room, 2 Twin Beds

  • City view
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, desk, blackout drapes, soundproofing

Superior Room

  • City view
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, desk, blackout drapes, soundproofing

Superior Room, 1 King Bed

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room Non smoking

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard king Room

1 bedroom, desk, blackout drapes, soundproofing

Standard king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

1 bedroom, desk, blackout drapes, soundproofing

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior king Room

1 bedroom, desk, blackout drapes, soundproofing

Superior king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room Non smoking

1 bedroom, desk, blackout drapes, soundproofing

Deluxe king Room Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, desk, blackout drapes, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

1 bedroom, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Cititel Penang

4-star hotel in Downtown George Town
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, valet parking, and a 24-hour front desk.
Cititel Penang offers 451 air-conditioned accommodations with slippers and irons/ironing boards. LCD televisions are featured in guestrooms. Bathrooms include showers, bidets, and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Cititel Penang features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers tour/ticket assistance, a front-desk safe, and an elevator. Complimentary covered self parking is available on site, along with a car charging station.

Cititel Penang is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Cititel Penang has a restaurant on site.

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 per person
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Cititel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 303 out of 717 reviews
Rating 8 - Good. 317 out of 717 reviews
Rating 6 - Okay. 66 out of 717 reviews
Rating 4 - Poor. 23 out of 717 reviews
Rating 2 - Terrible. 8 out of 717 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, large clean room with great view of waterfront, and nice breakfast buffet. Loved location near central Georgetown. Near restaurants and shopping and walkable to most of the top spots in the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star hotel at a three star price!

Wonderful hotel choice: five star service at a three star price. Loved the heartfelt greetings the hotel team would give us when we came back to the hotel after a day out. Pro tip: don't miss working with the amazing tailor on the ground floor - or the delicious Loh Bok from the Kheng Pin Cafe right next door in the morning!
Stayed 1 night in Jan 2025

10/10 Excellent

Woo Khiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel is clean and they accommodated my request for the room of my preferences. Appreciate their effort to save the environment by having water dispenser installed and stop issuing bottled water in the room
Stayed 3 nights in Feb 2025

10/10 Excellent

Zheng Rong

Stayed 1 night in Jan 2025

10/10 Excellent

Glynn

Liked: Staff & service, property conditions & facilities, room comfort

Great Hotel.

Great staff, good room and good selection breakfast. Would return again.
Stayed 1 night in Feb 2025

8/10 Good

babubhai

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Close to everything
Stayed 3 nights in Jan 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay.

Great staff, room and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and Suzanna couldn’t do enough for us. Thanks.
Stayed 2 nights in Jan 2025

8/10 Good

OONG PING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are polite and courteous.
Stayed 5 nights in Jan 2025

10/10 Excellent

mission babu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Hetti

Stayed 3 nights in Jan 2025

10/10 Excellent

Hetti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LingNg

The counter staff are very friendly especially Soon Huat and a middle aged Malay man.
Stayed 1 night in Jan 2025

8/10 Good

Kin Hong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Jan 2025

10/10 Excellent

Sriram

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my favourite hotel to stay in whenever I’m in Penang. Friendly staff who pay good attention to your needs, clean rooms with good views and it’s located within walking distance of all the usual spots you love to visit. One area I feel they could improve is the breakfast. I remember the breakfast being decent in my previous stays but this time it was very disappointing.
Stayed 3 nights in Jan 2025

10/10 Excellent

Inder

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Joey, Puchong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent and convenient location, located near plenty of eateries along Jalan Penang. receptionist and concierge were incredibly friendly, helpful, and knowledgeable. rooms were also very clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Nate

Liked: Amenities
Staff was extremely friendly and accommodating. Would recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient. Service and room was great. Will come back for next trips.
Stayed 4 nights in Jan 2025

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and good location

Really comfortable hotel. It’s big on eco friendly. We had a view of the sea which was really nice. The location is also great. It’s close to the market, restaurants and old part of Georgetown (and pubs if you are keen to venture out at night) so everything is close by. The Trishaw station is right next to hotel so it was easy if you are not up for walking or Grab. Would definitely stay there again
Stayed 3 nights in Dec 2024

8/10 Good

Chee Pung, Duluth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Citidel Penang is located near the old town and everything is walkable. There are plenty of parking on the parking decks within the hotel. Rooms are dated but acceptable based on the price point that we paid. We encountered multiple issues with one of the rooms. The hotel staffs responded to our requests/complaints quickly and resolved them in our satisfaction. I give them 5 stars for the service. The hotel restaurant offers good selections of the classic Malaysian breakfast. I would rate them good. Overall we had time during our 3D/2N in Penang and Citidel made our trip comfortable and easy parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean , great breakfast
Stayed 2 nights in Dec 2024