8/10 Good
Richie, Ascot Vale
Traveled with family
Jan 22, 2025
Liked: Cleanliness, amenities
We had a nice stay at Angsana in Jan 2025 in a 2br suite. Positives: Suite was large and well appointed, with comfy beds, price was reasonable, infinity pool was nice, beautiful view and F&B quality was excellent. Negatives: service was really slow at the F&B outlets (no criticism of individual staff who were lovely but there were insufficient staff / inefficient processes) resort doesn’t seem to be very well maintained with dirty / stained sun loungers, loose decking boards at pool, and we found the poolside area was not cleaned daily. Location was also a negative, there is nothing in Teluk Bahang really, so you end up in Batu Ferringhi each night for dining options. Also, the beach was dirty and swimming not recommended due to jellyfish. A stormwater drain emptied into the water right in front of the pool and we could see from our room it polluting the beach right in front of the hotel. Overall the resort was nice enough and we had a relaxing stay but it is not five star level in terms of service and maintenance of the resort, and the location means we wouldn’t return.
Richie
Stayed 5 nights in Jan 2025