See all properties

Bristol Palace Hotel

5.0 star property

Choose dates to view prices

Photo gallery for Bristol Palace Hotel

A historic hotel with ornate architecture, multiple stories, and a prominent entrance.
An outdoor dining area with tables and chairs, large windows, and a yellow canopy.
A hallway with a marble floor, a glass display case with decorative items, and a sign reading "LA SUPERBA".
A grand staircase with an ornate balustrade and a central stained glass window.
A formal dining room with round tables, white chairs, chandeliers, and ornate ceiling details.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $238
includes taxes & fees
Aug 23 - Aug 24

Explore the area

View in a map
Via XX Settembre 35, Genoa, GE, 16121
  • Place, Piazza de Ferrari
    ‪2 min walk‬
  • Place, Via Garibaldi
    ‪5 min walk‬
  • Place, Old Port
    ‪9 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪14 min drive‬

Room options

View all photos for Classic Double Or Twin Room

A hotel room with a desk, a television, a lamp, a chair, and a small table with a vase of flowers.

Classic Double Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, two bedside tables, a mirror, a chair, and a red patterned rug.

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, a chair, and a large mirror on the wall.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(29 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, a sofa, a desk, and a chair.

Junior Suite

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room Single Use

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Or Twin Room

A hotel room with a large bed, two armchairs, a wooden wardrobe, a chandelier, and a patterned rug.

Deluxe Double Or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Superior Double Or Twin Room

A hotel room with a large bed, two chairs, a desk, a chandelier, a mirror, and a red and white striped curtain.

Superior Double Or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite

A hotel room with a large bed, a sitting area with a chair and a small table, a desk with a lamp, and a ceiling with decorative molding.

Presidential Suite

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Camera Grand Deluxe

A hotel room with a bed, a sofa, a desk, and a chair.

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Grand Junior Suite

A hotel room with two beds, a chandelier, a leather armchair, and a small round table.

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds
  • Free WiFi

View all photos for Terrace Junior Suite

A hotel room with a large bed, a wall-mounted light fixture, and a painting.

Terrace Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

A hotel room with a bed, a sofa, a chair, a desk, and a mirror.

Suite

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a chair, and a nightstand with fruit.

Classic Double or Twin Room

9.6 out of 10
Exceptional
(76 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Single Room

A hotel room with a bed, bedside tables, a desk, a chair, a television, a chandelier, and curtains.

Classic Single Room

8.0 out of 10
Very good
(11 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Triple Room

A hotel room with two beds, a sitting area with a table and chairs, a chandelier, and a large mirror on the wall.

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

Similar properties

Exterior
Hotel Continental Genova
Centro Est
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,005 reviews
Hotel Continental Genova

About this property

Bristol Palace Hotel

5-star hotel in Genoa Historical Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, bidets, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. 9 meeting rooms are available. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Bristol Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Giotto - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Bistrot - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 29 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1900
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A145L88KIP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1012 reviews
Rating 8 - Good. 190 out of 1012 reviews
Rating 6 - Okay. 30 out of 1012 reviews
Rating 4 - Poor. 15 out of 1012 reviews
Rating 2 - Terrible. 5 out of 1012 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Adler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good breakfast, very nice service from the staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent room very comfortable, very good wi-fi. Super breakfast and very good location near everything.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great staff excellent service!!! Definitely worth the visit!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julie Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service excellent, helpful staff, breakfast has a wide variety of choices in a beautiful dining area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and property, nice stuff, excellent breakfast. Amazing restaurant Giotto.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel. Impecable perfect staff. Superior location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Staff and room were wonderful. Location was perfect. Breakfast outstanding. Fantastic experience
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Gorgeous hotel, well equipped and well maintained. The breakfast the buffet was delicious every day and the staff were very helpful and kind.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Front desk staff was wonderful. The breakfast was very good but breakfast hostess was not the friendliest, I would expect a smile or warm greeting from someone who seats you
Dual dinks
Bathtub/shower
Very high ceiling
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is amazing! Staff was great. Andre at the front desk was very helpful with recommendations and booking dinner reservations. We were a family of 8 with 3 rooms. The hotel is in a great location to shops, dining and transportation. Highly recommend staying here.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Super clean, great breakfast and great service!!!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is worth seeing inside. Staff was very helpful and easy to approach. The property is in a great location for Genoa, so you can walk anywhere and get a meal or people watch. Don't bring a car, there is no parking which is cheap.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities
Excellent location. Hotel has lots of character :)
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 133 was large and spacious. Delightful staff -Matteo at the front desk and Ariana at the bar - both simply wonderful at making us feel at home!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay… beautiful…food was excellent!!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is super good!! Super happy we stayed here. Everyone is super nice!!!
Buffet is amazing!
Classy dining
The rooms and design in this hotel is great! Very clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was very friendly. Great breakfast
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness
Great breakfast! Very friendly staff, very well located.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Dominic Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
A few bits a little bit bit dusty, but other than that lovely
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth. Clean. Easy. Great property.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, beautiful hotel and staff is great.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Lotfi

Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel to stay at in the old town area
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Pietro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good. Quick and efficient. Room was a bit strange. Looked directly into the internal courtyard . Layout was not ideal. Pillows a bit hard. Property is nice in a very good part of town.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old charm hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
loved this hotel extremely clean and wonderful staff
Stayed 1 night in Jun 2025