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Balbi Hotel

2.0 star property

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Photo gallery for Balbi Hotel

Fireplace
Restaurant
Exterior
Down comforters, in-room safe, desk, iron/ironing board
Staircase

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Business services
$85
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
Via Balbi 21 int 3, Genoa, GE, 16126
  • Place, Piazza Principe
    ‪1 min walk‬
  • Place, Aquarium of Genoa
    ‪9 min walk‬
  • Place, Port of Genoa Cruise Ship Terminal
    ‪11 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪9 min drive‬

Room options

View all photos for Single Room

Down comforters, in-room safe, desk, iron/ironing board

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Down comforters, in-room safe, desk, iron/ironing board

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Down comforters, in-room safe, desk, iron/ironing board

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 3 Twin Beds

View all photos for Quadruple Room

Down comforters, in-room safe, desk, iron/ironing board

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 4 Twin Beds

View all photos for Family Room

Down comforters, in-room safe, desk, iron/ironing board

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 5 Twin Beds

View all photos for Double Room Single Use

Down comforters, in-room safe, desk, iron/ironing board

Double Room Single Use

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Balbi Hotel

Hotel in Centro Est
Self parking, a meeting room, and concierge services are available at this hotel. WiFi in public areas is free. Other amenities include a computer station, express check-out, and tour/ticket assistance. Limited housekeeping is available.
Balbi Hotel offers 13 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. Televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

Balbi Hotel features a vending machine, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers concierge services, room service (during limited hours), and express check-out. Parking is available onsite for a surcharge.

Balbi Hotel has designated areas for smoking.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 23 per day); reservations required
  • Self parking on site (EUR 23 per night)

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

More

  • 1 floor
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per night
Cribs (infant beds) are available for EUR 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 23 per night
  • Nearby parking fee: EUR 23 per day (492 ft away)
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.00 per night
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 01247250994
This property accepts major credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A1LHIZU9TZ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Balbi Genoa
Balbi Hotel
Balbi Hotel Genoa
Hotel Balbi
Balbi Hotel Hotel
Balbi Hotel Genoa
Balbi Hotel Hotel Genoa

Reviews

Balbi Hotel Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 52 out of 130 reviews
Rating 8 - Good. 44 out of 130 reviews
Rating 6 - Okay. 25 out of 130 reviews
Rating 4 - Poor. 6 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

Reviews

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could only stay one night, but we enjoyed our stay. The staff was super friendly and helpful with recommending what to see on one afternoon, and with a restaurant for dinner. It's super convenient that it's only a few minutes from the train station.
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher Haydn

Liked: Cleanliness, staff & service, room comfort

Great location

Basic room, comfy bed, friendly staff, very close to main train station. Perfect for what I needed for a one night stay.
Stayed 1 night in May 2025

10/10 Excellent

AKANE, 00000000000

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel Clark was kind and directed me to the cosy restaurant nearby. The room has a bus tub. Great start of my long time journey.
Stayed 1 night in Apr 2025

10/10 Excellent

Coleton

Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Stayed 1 night in Dec 2024

10/10 Excellent

Riccardo, Paratico

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo albergo in pieno centro storico, consigliatissimo
Stayed 8 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good location and price. Room comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super and understanding of my arrival issues. They are excellent and very kind hosts. I would recommend Hotel Balbi.
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station, amazing service from staff very helpful with any questions i had and offering suggestions of things to see and do
Stayed 2 nights in Jun 2024

10/10 Excellent

Vincenzo

Stayed 1 night in Feb 2024

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

2/10 Terrible

O

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good find

Room clean with standard amenities located very close to the train station. Owners very friendly and helped put my passport my suitcase when I left it behind by accident!
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location - not too far from the Pincipe station but not too close to the crowd. Room and bathroom simple and clean, very high ceiling makes it feel comfortable. Staff (may be owners) very friendly. Only downside - located 2 floors up the stairs (very long ones) with no elevator, not recommended for those with leg/knee problems with heavy luggage.
Stayed 1 night in Sep 2019

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not for old people

Nowhere did Expedia say that the Balbi Hotel is on the third floor of an old building without elevator. We had to climb 53 steps with our luggage. We were exhausted when we arrived at the desk.
Stayed 2 nights in Jun 2018

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Marcia, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in an excellent location, very close to the train station and the historic area of Genoa. John was extremely friendly and helpful and gave us great recommendations for food in the area. The room was very bare bones, but clean.
Stayed 3 nights in May 2018

6/10 Okay

Joseph W, Phoenix, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to train station

6/10 Okay

Troy

Parking is an issue and many stairs to climb

6/10 Okay

Lauren, Naples

Disliked: Property conditions & facilities, room comfort

Close to train station

Beds were not the most comfortable, but we were very close to the train station and the waterfront. Some restaurants nearby.

8/10 Good

rina, sf

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

decent hotel for the price

over all ok but no bolt lock on door

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, friendly staff

This hotel is conveniently located a 5 minute walk from the train station and across the street from the Royal Palace Museum (which is awesome). It's one of the few hotels where the reception desk was open after 7:00. Bathroom was small but room was spacious, with a window overlooking the street. Very friendly staff! They were quite helpful showing us around and watching our bags after checkout.