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The Palms Motel

2.0 star property

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Photo gallery for The Palms Motel

Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Front of property
Free toiletries, towels, soap, shampoo
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
5169 Lake Rd E, Geneva, OH, 44041
  • Place, Geneva Township Park
    ‪5 min walk‬
  • Place, Old Firehouse Winery
    ‪13 min walk‬
  • Place, Lakehouse Inn & Winery
    ‪19 min walk‬

Room options

View all photos for King Room

King Room | Bed sheets

King Room

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Queen Room | Bed sheets

Queen Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queens

Double Queens | Bed sheets

Double Queens

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Palms Motel

Geneva-on-the-Lake motel with flat-screen TVs
Along with a seasonal outdoor pool, this smoke-free motel has a picnic area and free self parking. WiFi in public areas is free. Other amenities include a vending machine.
The Palms Motel offers 17 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the motel include a seasonal outdoor pool.
The Palms Motel features a seasonal outdoor pool, a vending machine, and a picnic area. Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site.

The Palms Motel is a smoke-free property.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
The seasonal pool will be open from May 23 to September 30
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

The Palms Motel Motel
The Palms Motel Geneva
The Palms Motel Motel Geneva

The Palms Motel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 60 out of 114 reviews
Rating 8 - Good. 30 out of 114 reviews
Rating 6 - Okay. 13 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 5 out of 114 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Staff & service, property conditions & facilities, room comfort

Good for the price

Room was clean, for the most part. Shower curtain wasn’t long enough so water poured out of the bottom all over the floor even into the room. A bit outdated but staff was friendly & check in was convenient with a text for key code since we were a late check in
Stayed 1 night in Sep 2025

10/10 Excellent

denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd year staying here and always very nice!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Niki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordably. Pool needed some attention. Management not really there.
Stayed 2 nights in Aug 2025

8/10 Good

Cheryl A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and close to everything… I’ll stay again and hopefully it’ll be warm enough to swim in the pool
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle, Parma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean. Well maintained. Staff was very nice. Easy and smooth check in. They send your keycode to you. It was great. Only stay one night this time during labor day weekend but i will stay longer next year.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The pool was nice and warm. It is close to the strip so easy to walk to plus close to a few restaurants. The staff were very friendly. The only down side is that there was only one extra parking spot for as many rooms. Unfortunately a truck took up several spaces. But there was road parking not far from the parking lot. Also I noticed how many people came from the location across the street to use the pool. But if you don't mind old motel vibes this place is great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice location
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here, r room was very nice, once I learned how to unlock the door, it was very convenient to walk where we wanted, our granddaughter loved the pool.
Stayed 1 night in Aug 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Outdoor pool Walk to many bars with live music & alot of choices for food.rooms are updated & very clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was clean, cleaning staff friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

It’s a renovated fifties style motel with excellent outdoor pool great for solo travel !!
Stayed 1 night in Jul 2025

6/10 Okay

Audra

Traveled with group
Liked: Cleanliness
We had a few hiccups during our stay. We lost power on day two apparently a tripped breaker, and our travel companions in another room had zero hot water until late on day two. The pool was a great amenity and helped ease the tension but could have used a good vacuuming. Communication between the staff was difficult as there was no one there after 5:00. Both are minor problems and were fixed. We refused to let all that dampen our spirits and will use again.
Stayed 2 nights in Jul 2025

10/10 Excellent

julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lil place.
Stayed 2 nights in Jul 2025

8/10 Good

Bob

Traveled with partner
Liked: Property conditions & facilities
Office was rarely open, but who cares.
Stayed 2 nights in Jul 2025

2/10 Terrible

Marcia

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Had a snag with the room key. After getting a little lip from the lady “on call for emergencies “ she came out and let us in at 1:00am.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Douglas

Stayed 2 nights in Jul 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious conveniently located near the strip only issue was the floor was dirty but the rest of the room appeared to be clean
Stayed 1 night in Jul 2025

10/10 Excellent

Kayla

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Vwry nice place to stay while on vacation
Stayed 4 nights in Jul 2025

10/10 Excellent

Valerie, Utica

Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025