citizenM Geneva

4.0 star property

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Room options

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

9.2 out of 10
Wonderful
(145 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - Lake View

Premium bedding, pillowtop beds, in-room safe, desk

King Room - Lake View

7.8 out of 10
Good
(18 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Geneva

4-star Geneva hotel, connected to a rail/subway station in Geneva City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is offered on request and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces.

Wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, express check-in, and a front-desk safe.

CitizenM Geneva is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:00 AM and 10:30 AM on weekdays.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM - Onsite bar. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 24

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

Reviews

citizenM Geneva Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 694 out of 976 reviews
Rating 8 - Good. 190 out of 976 reviews
Rating 6 - Okay. 45 out of 976 reviews
Rating 4 - Poor. 29 out of 976 reviews
Rating 2 - Terrible. 18 out of 976 reviews

Reviews

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Bedding was not comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Stayed 5 nights in Jul 2025

10/10 Excellent

Jan

Liked: Amenities
A nice hotel in the centre of Geneva. It is right on the edge of the Old City, so a short walk up the hill gets you to many interesting restaurants. In the other direction it is a five minute walk to the promenade on the lake.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nandu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Justin, BETHESDA

Liked: Staff & service, amenities, property conditions & facilities
Very contemporary and shirked. Small rooms, but that is to be expected with super contemporary design in urban areas. Location is fantastic. You can walk to all the sites and restaurants in the old town.
Stayed 1 night in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Yahya, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice modern hotel. Staff are friendly and very helpful. Breakfast was good. Room was spacious with new amenities.
Stayed 4 nights in Jul 2025

10/10 Excellent

Riki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jul 2025

8/10 Good

Gabriel

Traveled with family
Liked: Cleanliness, property conditions & facilities
The location of this hotel is top. Great. Right in the middle of town. The rooms are small. Very compact but for one or 2 nights it’s okay. Nice bed. Good linens.
Stayed 2 nights in Jul 2025

6/10 Okay

John

Stayed 3 nights in Jun 2025

8/10 Good

Song Miao

Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and great common space. The room was nice, but very, very small.
Stayed 2 nights in Jul 2025

10/10 Excellent

Indira

Liked: Cleanliness, amenities, property conditions & facilities
super
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern, comfortable and great location. This was a great place to stay for our time in Geneva. The room is fairly small, but the space is used well. The use of technology is great, with smart lighting and motorized blinds controlled by ipad or phone app or physical switches on the wall. 15 minute walk to bus/train station. The king bed is comfortable, the air conditioner was perfect and the shower pressure and water temp were excellent. All the main sights are within walking distance or hop on the tram for 15 minutes to get to the UN building. Overall a great experience staying at this hotel.
Stayed 3 nights in Jul 2025

2/10 Terrible

Abdullah M, Sarasota

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place to stay
Stayed 6 nights in Jul 2025

10/10 Excellent

Jordanna

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

michael, CHATHAM

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Check-in went fast. Breakfast was awesome. Very friendly employees.
Stayed 1 night in Jul 2025

10/10 Excellent

David, Raleigh

Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Stayed 1 night in Jul 2025

10/10 Excellent

Krystel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2025

6/10 Okay

patrick

Very small room
Stayed 2 nights in Jul 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good
Stayed 1 night in Jun 2025

10/10 Excellent

Miriam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Allistair, Montevideo

Liked: Cleanliness, property conditions & facilities
Comfortable bed, nice room. Good air conditioning. Easy check in/out.
Stayed 2 nights in Jun 2025