Tru by Hilton Pigeon Forge, TN

2.5 star property

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Photo gallery for Tru by Hilton Pigeon Forge, TN

Terrace/patio
Indoor pool, outdoor pool
Exterior
Restaurant
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
$74
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
Pigeon Forge, TN
  • Place, LeConte Center at Pigeon Forge
    ‪6 min walk‬
  • Place, Island at Pigeon Forge
    ‪7 min walk‬
  • Place, Great Smoky Mountain Wheel
    ‪7 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪55 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(97 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

7.6 out of 10
Good
(12 reviews)
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(12 reviews)
  • 404 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(9 reviews)
  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Pigeon Forge, TN

Pigeon Forge hotel close to Dollywood
An indoor pool, an outdoor pool, and a fitness center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and coffee/tea in a common area. Weekly housekeeping is available.
Tru by Hilton Pigeon Forge, TN offers 102 accommodations with safes and designer toiletries. 55-inch LCD televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Tru by Hilton Pigeon Forge, TN provides an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to a business center. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Tru by Hilton Pigeon Forge, TN has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Tru by Hilton Pigeon Forge, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1002 reviews
Rating 8 - Good. 194 out of 1002 reviews
Rating 6 - Okay. 85 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Stayed 1 night in Sep 2025

10/10 Excellent

Mantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel new and clean.!! Breakfast had good options. Good location to walk to Le Conte center or island.
Stayed 1 night in Sep 2025

10/10 Excellent

Jenn

Only very minor issue bathroom shower floor was slippery with only one handle bar .
Stayed 1 night in Sep 2025

10/10 Excellent

Johnie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the outdoor pool and breakfast food option
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice rooms but limited storage. Staff were friendly and the breakfast delicious and convenient.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, great location

Excellent hotel, great location, very clean and modern. Breakfast was okay, coffee good. Would stay there again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable nearby restaurants close to dollywood.. a very pleasant stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrizia

Traveled with family and small children
Liked: Amenities
Very clean, perfect location, walking distance to The Pigeon Forge Island. And 5 min drive to Dollywood
Stayed 4 nights in Aug 2025

10/10 Excellent

Robin, Green Cove Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Mikalah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Molly

Stayed 1 night in Aug 2025

6/10 Okay

Melanie

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Anna

Stayed 3 nights in Aug 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The hotel was clean and the staff were helpful and friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. We will be back for our family vacation
Stayed 4 nights in Aug 2025

10/10 Excellent

Tracie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
My kids loved the pool and bunk beds. The staff were very attentive. The property was in a great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Avinash Raju, Durham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Lindsey

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Beautiful and pet friendly!!!!
Stayed 1 night in Aug 2025

8/10 Good

Brandon

Stayed 1 night in Aug 2025

10/10 Excellent

Deanna

Stayed 2 nights in Aug 2025

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nice. They keep everything clean. I didn’t like how small the rooms were. It was more like an efficiency. The wi-fi did not work either day. The hotel is close to everything.
Stayed 2 nights in Aug 2025